Initial review-Second time I've been to this kiosk, service is always friendly & QUICK without lacking superior (product) quality! Thanks to Josue C. for promptly replying & to the kind man @ the kiosk for the quick service. In & out in 20 minutes. UPDATED REVIEW! sorry guys, gotta drop it to 3 stars. the screen repair was flawless, however, because the phone was so damaged (bent, which would've been more $) it wasn't until 2 days later that I realized the lcd screen was cracked as well. if the tech knew the phone was that messed up, a courtesy call would've been nice instead of fixing it and giving it back. Ultimately, was my fault the phone busted & I know busine$$ is what it is but man....$250 down the drain. :( read more

Tech Armor - THANK YOU! - Mobile Phone Repair Near Me - Honolulu, Hawaii

Tech Armor at Pearlridge is the BEST! I repaired two iPads here, an iPad 2 and a mini iPad. My iPad2 was very damaged as one corner landed on concrete ground very hard, the screen shattered and frame also looked quite damaged. We didn't think it was possible to even repair it. Justin at Tech Armor at Pearlridge replaced the screen and also tried to straighten out the frame. He finished the job within a few hours. Now I got my iPad2 back, looking nice and working well. My son is happily using it again (but this time with a super thick rubber case plus a tempered glass over the screen!) Justin was very friendly and courteous. Great service at this location. I highly recommend it. P.S. They also offer military discount here. read more

Tech Armor - Very shattered glass on the right. Repaired iPad on the left - Mobile Phone Repair Near Me - Honolulu, Hawaii

When I initially took my daughters iPad to Tech Armor to repair the cracked front panel, in all honesty, I did not walk away a happy camper at first. My daughters iPad needed a front panel replacement because she cracked it when she dropped it at just the right angle one day. She's only three so yea, it hurt but oh well, it happens. Although I did have to go back to complete my repair, the techs at Tech Armor genuinely try to make you feel like they have your back and will do whatever it takes to repair your Tablet or Phone. Given the chance, they will not disappoint you. Being the big picture thinker that I am, please allow me to elaborate Operating a kiosk at a mall is not an easy task. Especially at Pearlridge Center. From securing a lease (which isn't always easy with Fred P.), insurance, TDI, Workers Comp, hiring, payroll and marketing. To ordering inventory, maintaining coverage and preventing theft. The infinite plethora of problems an owner can encounter on a daily basis can be daunting to say the least. You will notice that I mention all of the above PRIOR to even beginning to talk about customer service. Having said that, I must add that it also takes a special kind of Tech to be able perform intricate electronic repair services at a kiosk. If you can imagine having to maintain precision focus while removing a tiny screw while trying to keep it falling into the device or on the floor; at the same time that someone is asking if there are any Nokia 3310 cases in stock for their grandmothers blinking retro phone. (Couldn't help, it's #TBT as I write this). Then I am sure you can relate. Think of it like having to do your job with your boss or HR rep literally standing right over your shoulder watching your every move. With these visuals, I hope you can conceptualize in some sense. Having been and managed techs throughout my career, the Techs at Armor impressed me. What they do is not easy, and they are well worth going and referring people to. All in All: Worth the Time and Investment in Repairing your Tablet or Phone read more

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So my phone screen went black! I tried multiple places to have it fixed and was told they can't do it! I was so bummed/bothered and thought the phone was a total lost,but thankfully Chris with tech armor pearl ridge was able to fix it,so my advice to all is waste no time when needing a broken phone to be fixed and come to tech armor in pearl ridge and visit Chris his customer service is great and had my phone finished and completed in 25 mins. I'm the happiest person atm and so stoked he was able to help me! Thank You, Chris read more

Great service period. Fast, experienced service. Definitely recommend. Thanks for the help

Crooks! Sold my husband a knockoff mini Nintendo game. When he brought it home, I saw that it was not the official mini NES, but a fake. The next day, he went to return it, telling them that it was a fake, and they refused to accept the return for that reason. If I wanted the knock off, we could have gotten it cheaper. My husband has been recommending Tech Armor forever, but no more. They have lost their integrity by selling fake goods and misleading their customer. He's not even pissed it was a knockoff, but that it was being sold for the price of the real one. read more

Tech Armor - Mobile Phone Repair Near Me - Honolulu, Hawaii

Amazing service - life saver I was due to fly off island that afternoon and my phone died . I was frantic to be without my phone . Chris checked my phone out and knew exactly what needed to be done and changed the charging port and i made my plane on time with a working phone The second time I saw chris was to change my battery. The third time this year was to change my screen which had a few cracks and was malfunctioning - as always he was quick , friendly and efficient Unfortunately I tend to drop my phone so got to visit chris for a 4th time this year . He is great , knowledgeable and efficient- got my screen replaced in no time and got the tempered glass also replaced . Great place , but hopefully I will stop meeting chris again ...only 10 More days for this year so hopefully I can avoid seeing chris again for this year ....even through he is excellent read more

My iPhone 6s was having trouble charging and wasn't sure if it was the charger (frayed chord) or the charging port. So while I was shopping at Pearlridge mauka (uptown side), I came across Tech Armor on Yelp and needless to say, the good reviews were on point. Chris diagnosed that the charging port was the issue. He had the part in stock and replaced the old one under 15 min. My iPhone 6s is like new again. Mahalo Chris for your efficient and friendly service read more

Don't come here to get anything fixed. When I came here less than three months ago I got my iPhone fixed. They fixed my screen and I paid for a tempered glass screen. (Which at the time you could get a free one from Yelp) A couple of days later after dropping my phone my screen AND the tempered glass broke. So I came back again and after a difficult conversation with the worker got my phone fixed again. The worst part was that the screen was defective and they messed up my phone. Fast forward two months later. I have my phone in a life proof case. Mind you life proof cases are impact resistant up to six feet. And I swear on my mother that I didn't drop it from anything higher than 3 feet. So in theory my phone should still be fine right? Nope. I literally set my phone on a bar and it cracked. Which is fine because it was in my case. I was just waiting to upgrade my phone in a couple of months. Then a few weeks later I dropped my phone from waist height and my screen shattered. It was fine but then the screen went completely black again like the last time. My phone is completely unusable. So I went to sprint and explained what happened. And they suggested I should get my phone fixed again so I could sell it back to them. They also told me that nobody is an authorized dealer or repair shop for iPhones other than Apple. And my screen was not guerilla glass. Keep this all in mind. I went to the kiosk and talked to the worker again! He basically accused me of trying to use the warranty to fix my phone. And that their work was not a defect. Then proceeded to tell me that they use Apple screens to repair iPhones and that they are an authorized repair shop. First lie. Then he told me that life proof cases are not impact resistant and that it wasn't their fault my phone completely died. Second lie. And then refused to help me at all. So, because I didn't get my phone fixed through Apple my iPhone is destroyed. Even though I bought a case just to protect it. DO NOT USE THIS PLACE. They will lie to you so you spend your money there. If your phone is broken just go to your carrier and get it fixed there. It may be more money. But at least you won't be lied to and get ripped off. read more

Never thought it would happen to me, but I finally dropped my phone from seriously five inches from the ground and my screen shattered. I thought I could live with it but then my phone started typing without even touching it. If you're near frugal like me and want to get a job done well for the money you don't want to spend, go to Justin and the guys at Tech Armor. The owner does it himself, he knows his stuff, you can rest knowing he'll do a great job. Plus, he replaced my screen in 20 minutes! Thanks for taking care, Justin! read more

My iPhone 6 plus was bend and the screen pop out a little. so I took it to Ala Moana Apple store. They want to charged $379 for a replacement phone. The customer service person was very rude, and not helpful at all. I bring my phone to Tech Armor. For only $20, my phone went to back to normal. Awesome service and 5 stars quality, recommend to everyone! P.S. really disappoint about APPLE store! They could have at least try to fix it. Very bad customer service personal too. read more

Tech Armor at Pearl Ridge has great service and very prompt repair. I needed a battery replacement for an old iPhone 4S to keep it active for a few more years. Justin took care of this within minutes and was very friendly and courteous while my wife and I waited. This old phone now needs a phone jack replacement and I will be dropping by to take care of this as well. BTW - There's a similar shop where I live in Mililani, but the repairs/services are way deeper in cost. Thank you Justin! read more

Panic! When my wife's mini iPad fell and the screen cracked, we were so concerned. We had heard about the length of time it takes to get a screen repaired and were worried. We use the iPad constantly. I remembered Tech Armor at Pearlridge fixed my iPhone a few months ago and vaguely recalled they also repaired iPads. I went down to visit them leaving work early around 4:30pm. The person who helped me was a young gentleman who was courteous and polite asking me to wait while he gave his full attention to another customer he was finishing up with. He took excellent care of her helping her out with sincerity and aplomb. I was impressed so I waited thinking maybe I should find somewhere else to get my iPad's screen replaced. However, listening to him give his customer such good and honest service I decided to wait till he finished. When he finally got started with me, he was confident, professional, and as I had seen, considerate and helpful answering all my questions. He asked me to wait for about an hour and a half and he would get it done. This young man actually called me about 4O minutes later and my iPad was fixed. The workmanship is excellent and I feel confident about this person's and Tech Armor's level of service and quality work. Thanks Tech Armor. read more

These guys have a great sense of integrity and good ethics. I asked for a battery change for my iPhone SE (yeah, the first edition). Before they jumped on changing the battery, they showed me how to check battery healthy first. It turns out that my battery health was great. They checked to see what version my phone was running on, and it turned out that I was on the version that used up battery quickly. These guys recommended upgrading my OS, see if the battery usage improves, before jumping to change the battery. They were very nice and patient, and no charge at all! read more

Wife cracked her screen and brought it to Justin and he fixed it and had great customer service. I recommend coming to the tech armor right outside Ross for any cell phone repairs. read more

Tech Armor - Left is before and right is after.... for Justin - Mobile Phone Repair Near Me - Honolulu, Hawaii

Be aware the quote that you get via yelp is different from what you get in person. The repair guys doesn't even know what it cost bc in person he quoted me a cheaper price (but more expensive than the initial yelp quote) and then when he rang it up it was a whole another price... Very pricy! But they were able to fix the phone very quickly. I just wish they were upfront about their cost. read more

Went to tech armor to get a tempered glass chris had great service and was very professional come to tech armor for all you're cell phone needs! :) read more

I brought my IPad there to be fixed. The screen was so demolished, I was almost certain it was irreparable. Chris fixed it up so well that you can't even tell there was damage. He even worked with me and gave me a very reasonable price compared to other shops I've been to. Expert skill, great customer service, affordable and fast. Chris is the one to see :) read more

#RealTalk the fastest and best in service when it comes to screen repair. On the plus side Justin is cool as a fan read more

Tech Armor - Caught em slippin #Lol #HeHardAtWorkTho #TechGuysBeLike #ComeAgainSayWhat #CrackTheScreenSober - Mobile Phone Repair Near Me - Honolulu, Hawaii

My aunty called me today (Mother's Day) because her iPhone 5 was swollen. We initially went to Best Buy to buy a new phone and the employees there told us that they couldn't provide her with a trade in due to the swollen phone. Since I wanted her to get the $250 trade in credit I took her straight to tech armor in Pearlridge to get her phone repaired. Austin was helping another customer when we arrived but was able to help us in a couple of minutes. He took one look at the phone and identified an issue with the battery. He was very patient and professional with all the questions my aunt had and even opened up the phone to show her the problem. He checked his part inventory, and was able to fix her phone in 5 minutes. Instead of shelling out hundreds of dollars my aunt decided to keep her phone and doesn't have to worry about transferring her data over to a new phone. Thank you Austin at Tech Armor! Major props for the great customer service today. read more

Replaced my iPhone battery. Quick, cost about $45. But only lasted six months. The original battery lasted three years. Hmmmm.

I don't recommend coming here to the tech armor kiosk in pearlridge. First of all when I ask them to repair my cracked screen they asked for my passcode to run a diagnostic and to see if they'll call works and the camera works which I thought was weird because the last time I repair my screen they didn't ask me for my passcode. The waiting time was sad to be only 45 minutes but it turned out to be 2 hours!! Also when I got my phone back I knew instantly Saw my screen was darker like contrasted even when I made the brightness on highAnd it was also very different from the way I tap the screen. It was harder for me to tap this screen with my fingers, select something (hold a icon down), and when there was something on my fingers like a little oil it was hard to unlock. read more

Fast efficient and quality work. Brah u deliver the goods. Learned the difference between a A OEM screen and B grade. Great to have a phone with no glass shards sticking to my face! read more

Great service excellent product and reasonable prices you can't go wrong. Not sure why you would go anywhere else

My phone went for a swim and found out that it's not water proof lol. Took it straight to @techarmor and they quickly cleaned out my phone and placed it in a dry bag. Went back yesterday and... It works!! Thanks Justin and @techarmor for being professional and affordable. It would have been a $600+ to replace my Phone but instead they're were able to salvage my phone from salt water and only needed a new screen. Big mahalo to you guys! Nothing beats an awesome local business combined with caring employees! read more

After wearing down my iPhone 6 battery for the second time, I took it back to Tech Armor in Pearlridge and Austin was able to replace the battery in 15 minutes. As I watched him work, he kept his area very clean to make sure none of the parts were lost. When I booted the phone up, it was as good as new. I always appreciate Tech Armor's professionalism and expediency. Tech Armor is located on the second floor of Uptown Pearlridge, on the Ross' side, right in front of Ross. read more

Brought in my Nintendo Switch to get it repaired since Geek Squad doesn't have a contract with Nintendo and the guy was awesome enough to fix it for free! read more

I just wanted to say thank you for helping me. I went to a few places to see if they would help me fix my flashlight, and this place was the only one that helped me out. Chris was the one that helped me, so thank you. read more

Had a weird unknown problem with my iPhone 6+ screen not responding to touch, at the one of the busiest/worst times for me, so I came to check this kiosk out and thankfully Chris helped me out big time! He diagnosed my phone and replaced my faulty touch screen in 10-15minutes for $180. There's also warranty on whatever parts are replaced! The service I got was excellent! Crazy fast, super professional, and cheapest I could find. Really easy and reassuring talking with Chris. You can tell he cares about his work and understands how much it sucks to be without a phone in everyone's busy lives these days and time is money. Highly recommend these guys! Hopefully I won't have to be back but I know they take care. Before I stopped by tech armor in Pearlridge uptown I stopped by some random "phone repair" kiosk in Pearlridge downtown to see if they could help me out. I told the guy what was wrong with my phone and the guy there said "I DONT THINK ANYTHING IS WRONG WITH YOUR PHONE" when it was clearly acting up smh. Was clear to me he didn't understand how to help or interact with customers so I left immediately. They didn't look or feel nearly as professional as tech armor. Don't waste your time there and just go to tech armor. read more

I came back to get my another phone fix Justine is so friendly & nice lucky he was there at the time. I love Tech Armor. read more

Tech Armor - Before and after! Looks brand new! - Mobile Phone Repair Near Me - Honolulu, Hawaii

My daughter, who is so attached to her Iphone 5c, accidentally broke the screen amongst other minor damages. We came here to have it fixed and Chris performed miracles to save it. This man was a Godsend! His magic fingers definately saved the day. So, anyone....if u need your phone fixed, come here first and see if Chris can help you too :) read more

When babe cracked his screen on his iPhone, the first place I thought of was Tech Armor. They are located Uptown Pearlridge Mall and have a kiosk just outside of Ross'. Met Chris, he provided excellent service. The repair took about 20 minutes and of course we had to get the tempered glass and a new case. Top notch service and competitive pricing makes this my one stop shop for phone repair and accessories. Thanks again Chris! read more

This place is FANTASTIC!!! My daughter dropped my iPhone 6 plus and shattered the screen. I stopped in this morning as they were literally uncovering the kiosk to open. Not only did they help me right away, but it took MAYBE 15 minutes!!!! read more

I had a problem with my iPhone 6S charging and came here. Justin took it apart, did a test of the charging port and found that was the problem. He didn't have any onhand, but sent me off to the Ala Moana store, where it was fixed in under an hour. They even fixed a microphone problem that I was having in the process. Additionally, Justin took the time to clean out some of the salt corrosion that had worked its way into the casing, perhaps preventing future problems. read more

I was really hoping they would fix my phone, I did try both types of screens for the iPhone 6s Plus type B and OEM type screens but unfortunately the screens did not respond to my finger, and the more expensive OEM they supply was the worst, for example if I opened Facebook app it would completely glitch and go black out in a matter of seconds ! I should of sticked with my cracked screen. But they do have excellent service, I worked with a gentleman, he was very cooperative and understanding I really appreciated his help. read more

Best phone repair spot I ever went to! They're service is Outstanding and it's really affordable, your not getting ripped off and it's top of the line Quality work! I Highly recommend if your phone is broken in anyway, hit these guys up! You won't regret it! I'll go to them for anything from now on and you should too! You'll Thank me later read more

Justin is a life saver!! I shattered my iPhone 6 screen and he was able to fix it in under 30 minutes! He also recommended the tempered glass screen protector! Now my phone is like brand new! Thaaaank you Tech Armor! read more

Great place to get your phone fixed! No hassles and they are quick and knowledgable! We had my daughter's phone fixed THREE times there...yes 3! I told them they should have a frequent customer card...haha! read more

Chris was really helpful when he explained the problem of our iPad. Broke it down where it was easier to understand. Even helped us out with installing a tempered glass onto our son's phone. read more

This is the second time I have used Tech Armor for repairing my Apple devices. (I forgot to leave a review the last time) I was very pleased with the service both times. The technician was quick in repairing it and I had no problems with the device after. I would highly recommend this place! read more