Horrible. You call to get a current inventory and there is a phone option to do so. You click that option and get a recording that says inventory is exclusive to the website. Problem is, the inventory search on their website does not function. You have to click Location, Make and Model but none of those fields allow you to type anything in those fields, the website is not functioning. So, you can't get an inventory by calling and you can't get it on-line. You call back and try to talk to someone and that option just says no one is available and the call drops. Evidently you have to driver there, whether they have the car you need or not, and pay to go out in the yard to look. read more

Way over priced, terrible customer service! Rude employees. I'll never go back. The parts I pulled were cheaper new than what they tried to charge me. Ridiculous!!! read more

If I could give negative stars I would! I usually only give good reviews, thanking or bringing certain employees praise. But I had a experience that I feel like I was flat out robbed, I purchased a starter and other things that was wrong that was my fault I took it back and there credit card machine wasn't working so they couldn't put my money back on the card and they said we can't give me cash back which I understand, so they gave me in store credit which I thought was ok I used to go there so I figured I would use it, fast forward about 6 months I go and find what I need go to check out hand them all of my paperwork for using my credit then say my credit it has expired so I can't use it, they said it says right on the receipt that it expires after 3 weeks which it does but they didn't tell me that when it was offered as payment do to there machine not working I genuinely felt like I was taken care of until I went to use it and then they screwed me basically they stole $100 from me from my point of view, I then sent a email to there complaints department because I wanted to give them a chance I got no response so now I'm writing this review of which I genuinely hate to write! So don't expect tear a part to take care of you make sure they don't owe you anything because they will not render service if they can get out of it disappointed in this business read more

Traveled 30 minutes to Ogden for a taillight for my Caravan. On the phone they said they had a couple. Turns out they had four, but all four vehicles had locked tailgates, so you couldn't get to the fasteners that hold them in place. They had three other Caravans, but they were all missing their taillights. I asked them if they could unlock one of the tailgates. They said I should have brought a booster. I said, 'How many people have boosters? You're in the business... You should have a booster!' I told them if they didn't want to open it up so I could get to it, I wanted my dollar back. They said no, so I said I would write them a bad review. I will never go back there again! read more

I called the Ogden store over 4 times and got sent to voicemail and left my number but never got a call back even after 3 hours. I then finally got to be the "number 1 on the hold list" but ended up waiting over 20+ minutes on hold with no answer. Absolutely ridiculous. Why have a phone to call if you don't answer it? read more

Tear A Part - And I still was waiting even longer. - Junkyards Near Me - Ogden, Utah

The Ogden location is terrible compared to the SLC location. The try to overcharge in Ogden in my experience. If you need a part, better to try someplace else or make the trip to the SLC location. Not worth the time to stop here. read more

Tear a Part Ogden Bought a Hood that was supposed to be interchangeable with my make and model of car according to a printout obtained by the tear-a-part staff. When checking out the cashier asks do you want a warranty? Definition of warranty according to Merriam-Webster: Definition of WARRANTY plural warranties 1a: a real covenant binding the grantor of an estate and the grantor's heirs to warrant and defend the title b : a collateral undertaking that a fact regarding the subject of a contract is or will be as it is expressly or by implication declared or promised to be 2: something that authorizes, sanctions, supports, or justifies: WARRANT 3: a usually written guarantee of the integrity of a product and of the maker's responsibility for the repair or replacement of defective parts Of course knowing the definition of warranty and figured they charge for said warranty, so we declined the offer. When we realized not all parts interchange equally, we found the receipt. The receipt clearly states that you can return your items within 30 days for a refund. When we arrived back at the business to exchange the hood for another they said they would not honor the 30 day refund because we did not get the warranty. Warranty is for the repair or replacement of defective parts, there was nothing wrong with the part and it was not defective. They refused to explain why they require a "warranty" to allow a customer to return items, only stating that "some people get upset when we warranty their purchases, so we have to ask each customer." That doesn't even make any sense. So I asked them, "How much does the "warranty" cost?" they replied, "It's free". If it's free shouldn't you give it to all of your customers or get rid of it all together, well unless you are intentionally trying to rip off your customer. So they use the term "Warranty" without explaining that without it, it prevents you from returning anything no matter what the receipt says. Once the offer for "Warranty" is denied they stamp the top of your receipt with a red hard to read ink stamp. Knowing that most reasonable people would identify the term "Warranty" as an up sale on products that are being purchased in case the products are defective and knowing that most reasonable people will decline a warranty so they don't have to exchange or refund anything. In this case we still needed a hood that was the correct size. So I am out the money on the first hood because of their predatory practices, and am forced to purchase a second hood. So through their deceptive way of doing business they doubled their sales to me. People that use these types of places usually can't afford to buy new parts but need to keep their cars running. So Tear-a-Parts policy is just another way to take advantage of their customer. They may have ripped me off, but I won't take it laying down. read more