Service is outstanding, very efficient. Easy to find, but look up on GPS because the parking lot…read morecan be tricky if not familiar with the area. Good selection of services and easy drop off for Amazon packages.

every-time I've been to this ups has been on a Sunday. Ive always encountered a middle adged lady…read morewith dreads who is snippy and rude. well usually after suffering through this lady i get my stuff taken care off. However today i was not helped. i tried to return a package in the box that amazon had sent it in. i explained to the lady the box was how i received it and showed her the amazon label with adress on it. she barely glanced at it and told me i was wrong that this wasn't the box and i could buy a box for 13$. I refuse to do business with a company who thinks it's acceptable to call their customer liars then try to up charge me. thats unacceptable.

I walked into the FedEx store located on 151st and Blackbob in Olathe KS today. I had a retrieval…read morecode for an order that I placed online to print 3 posters. One person was at the front counter helping someone ship a package. One person was at the side counter helping a person with a print job. One person was at the table in the center cutting a print job. She asked me if I was printing blue prints I said no I hadn't done this before I have a retrieval code and I showed it to her. She said you'll have to wait until the person at the side counter helping the customer with the print job is finished and he can do that for you. In the meantime the person at the front counter helping someone ship a package asked me if I was being helped. I said I was waiting in line to complete a print job. He asked to see the retrieval code on my phone. He typed it in the computer he was at and that didn't work so he went to the one on the opposite side of the person helping the customer with the print job. She then tells him that he can't do what he's attempting to do and that he should have asked before he jumped into that. I want to be clear she said that in front of all the staff and the customers. She finished by looking at me and saying you're just going to have to wait. I very much appreciate the gentleman at least making the attempt and I was embarrassed for him and felt guilty because he was trying to help me. But nonetheless resigned to waiting, at which point I'm observing the customer being helped in the print line and it's going to take a while. I then asked her where's the next closest store. She said 135th and BlackBob but you're going have the same problem there. To which I replied that's OK I'm sure I'll like their attitude better than yours. Let me close by saying I was greeted warmly in the other store at 135th & Blackbob. They were fast they were conversational they were engaged they were working together one photo was of my dog and we even talked about my dog and their dogs. All this to say that that store is further from my house but that will be my store going forward because I had a great experience there. And I feel bad for the original store because I know it's not the other employees fault it was just one person who brought the energy down in there for both customer service and interacting with her peers.

I had a problematic print job (a Christmas present), and Kaitlin was wonderful in making sure that…read moreI was completely happy with the finished project. She patiently made changes and was just generally awesome. ALL THIS while she was manning the store **by herself**, helping one customer after another. She was amazing to watch in action, I'll be honest. She told me that her "spirit animal is an octopus", which I can totally believe. Thank you, Kaitlin! You are amazing!!!

We frequent this location often, as it's closest to home and on the way to many of our other…read moreerrands. *Most* of the time, the folks here are nice enough, and work pretty quickly, which is good, as my experience is that it is often busy. Sometimes, the professionalism is lacking in a couple different ways; namely, the way the employees speak to each other in front of customers, and also the way they speak directly to customers at times. A little too much "back office" talk in the front office, if you catch my drift. My other qualm is that you fairly frequently have a UPS truck blocking the front entry to the store, which again, seems less-than-professional. The driver tends to be in and out of the front of the store, blocking the entry and customer waiting area. But, again, most of the time, it's quick in, quick out, good to go.

Update - 8/17/2025 - just wanted to let everyone know that the owner/manager or whomever responded…read moreto this review to ask me to email the store ... I did email them and I have NOT received a response to my email. (Yes I did check my spam mail) Another red flag. I suggest you do not give this store your business. If I could rate this UPs store a 0 stars I would. Went in around 9:30 am on Aug. 5, 2025 and asked if I could get a passport photo made. The woman at the counter, (and we were alone on the store) practically barked at me telling me they don't do passport photos at this location. Before this interaction there was another lady in the store and while she was being waited on, I looked around the store and there is a sign that said they do passport photos. I politely told them woman at the counter they should take the sign down, she said, and rudely, "it's says in small print not available at every location." I commented that she may need to work on her customer service." She responded, "you need to get out of MY store now". I would not recommend you do business with this store. I don't know if she owns this store or is the owner, but if she is not, her supervisor or owner should take a strong look who of who is representing them.

Extremely helpful and they routinely go out of their way to accommodate the customers…read more Thank you!!! Greg Orscheln

Wasn't aware my package needed a signature for it to be dropped off at my home. DONT come here on…read morethe weekend because they're closed SAT & SUN. Pretty inconvenient for people who work full time jobs. I'm giving this place a low rating because I feel they should post their "Summer Hours" online. I came here at 10:30 because online it says they're open Saturday from 9:00am-1:00pm. It's not open on weekends in the summer so don't waste your time.

I uploaded some prints and received retrieval code to go to the store and have posters printed…read more After a less than positive experience at the store closest to my house, I went to the next closest store from that one and I had a complete contrasting experience. I can't say enough about how warm and engaging this store was how fast they worked they let me see the photos before they printed them out and they worked well together. This will be my store going forward even though it's further from my house. Great job!

Friendly, efficient, took the hassle of going to a shipping location and made it as convenient as…read morepossible. Parking lot can get busy, especially if you go in the late afternoon when rush hour occurs. Had a QR code on my phone and that's all it took to return a package.

We are in this location from time to time, as it's on the way to many of our other errands and…read morekids' practice locations. *Most* of the time, the folks here are nice enough, and work pretty quickly. However, there have been a couple instances of walking in with no one around - no workers, no other customers, and kind of wondering what to do next...besides wait around for someone to check for customers. ...which, they do, within a couple of minutes. Maybe a sign that reads, "BE RIGHT BACK" ...or something, would be helpful? Like our other frequently-visited location, the professionalism is lacking here at times. I've had a couple instances of unprofessional interactions with the employees where they were less than helpful with shipping options, or whether or not they would allow USPS drop off. Also, they don't consistently wear any sort of "uniform" or other company shirts or name tags, so you're left wondering who's who, which can be disconcerting when you're dropping off valuable shipping.

Female with colored braids was rude and sarcastic. Please provide her a class in customer courtesy…read more Her two teen coworkers were courteous.

The Package I mailed on Aug 10. going to Wisconsin. The USPS tracking number says that it arrived…read moreat the OLATHE, KS. USPS Facility on Aug 18 at 3:18pm. Where it is apparently "the item is currently in transit to the destination" As of Aug 28 4:45pm it still has not arrived at its Wisconsin destination, where my grandaughter is awaiting for birthday gift. I have completed all the lost mail paperwork that USPS requires to find my package, my package is still lost in the black hole of the OLATHE, KS. USPS. ALL FUTURE PACKAGE WILL BE SENT VIA FEDEX or UPS. My local USPS 5 stars, The other 3 locations the package passed thru 1 star, OLATHE, KS. USPS 00000000000000000000STARS

Post Office-Regional Dist. - 110 N Chestnut St Olathe, KS 66061…read morethey will get negative zero rating and beyond if I could. Absolutely pathetic beyond belief. I shipped my package Priority mail from Long Beach, CA and was supposed to arrive in Joplin, Missouri on Monday 12/22/25 and it is now 12/24/25 9:45pm Missouri time and package is still not there. I've been watching the tracking (SEE BELOW) as you can see where it is stuck at. Incompetent Olathe, KS Facility is where they are lagging and seems it stayed there all dang day on the 22nd. This is unacceptable and I am going to make claim against them and start an investigation on this post office seeing all the bad reviews of how terrible they are. Postal workers should understand that this is government at the highest level and should do their job with integrity, being lazy and lame is no excuse. I better see this package delivered by tomorrow. -Moving Through Network In Transit to Next Facility, Arriving Late December 24, 2025 -Departed USPS Facility OLATHE, KS 66061 December 22, 2025, 5:41 pm -Arrived at USPS Regional Facility KANSAS CITY KS DISTRIBUTION CENTER December 22, 2025, 9:24 am -Arrived at USPS Facility OLATHE, KS 66061 December 21, 2025, 7:07 pm -Departed USPS Facility LOS ANGELES, CA 90001 December 20, 2025, 11:22 am -Arrived at USPS Facility LOS ANGELES, CA 90001 December 20, 2025, 10:17 am -Departed USPS Regional Facility LOS ANGELES CA DISTRIBUTION CENTER December 20, 2025, 8:48 am -Arrived at USPS Regional Origin Facility LOS ANGELES CA DISTRIBUTION CENTER December 18, 2025, 9:39 pm -USPS electronic receipt of item for mailing LONG BEACH, CA 90803 December 18, 2025, 11:43 am

This is my designated UPS place,so they know me and my routine as soon as I come in and the light…read morebanter is always appreciated! I mainly go here to process packages for work, but also I like the personalities of the staff here. Everyone is very friendly and helpful ( need multiple receipts? just ask, nicely ). This is the distribution warehouse, so once the packages are dropped they are sorted and loaded into the trucks. This also means they don't provide retail services like printing and amazon returns stuff. ( NOTE April 2020: the staff is still working normally, but PLEASE follow the signs posted and keep a 6 feet distance within the receiving room, UPS staff are doing the best they can, the computers are stationary, so customers need to be aware and work around them as best you can. )

Low quality service package was shipped August 29th and got to Lenexa Kansas on the 4th of…read moreSeptember it's been well over two weeks And this package just poofed and you cant get ahold of anyone about locating it. Customer service is terrible and the fact I know someone working there stole that package is hilarious they keep saying delayed temporarily delayed like just update it and tell me you lost my 50$ card and want to screw me around