They book your next visit 6 months in advance and it is very difficult to get another appointment…read moreif you can't make the original appointment.

I am new to the area and looking for a dental practice for myself, wife and children so I called…read more to make an appointment. This practice uses an automated answering service which I navigated through to new appointments. After the phone rang several times and no one picked up, I was instructed to leave a message with my name and number. I tried calling several times because I prefer to speak to a live person. Ultimately, I left a message with my name and number for a return call. This was 5 business days ago and I have not heard from anyone. This was my experience. Your mileage my vary.

Received preliminary exam and photos and scan of all teeth to prepare for surgery. Excellent…read morecommunication with clinic.

My regular Dentist referred me to Fairfax Oral & Maxillofacial Surgery - specifically to Dr. Fred…read moreLiu. During my last dental checkup and cleaning - my dentist and staff noticed a piece of something jutting out through the soft tissues of my mouth. After a 3D X-Ray - Dr. Lui took a look - and he was able to extract the fragment of bone - it was small and popped right out. Apparently if there is a fragment of tooth or bone from previous dental work - it can start to work its way outward - the body is attempting to "eject" the fragment. I had no idea the fragment was surfacing, I did not feel it. Fortunately, Dr. Lui popped it right out with no need for any local anesthetic. Dr. Lui and his staff were awesome! #FairfaxOralAndMaxillofacialSurgery

Dr. Metzdorf is officially my second dentist and growing up with my last one, it was difficult for…read moreme to trust someone new, but I'm so glad I did! All the staff are extremely kind and they walk you through all procedures so that you understand what's going on. I've had regular cleanings, fillings, night guard made, and a retainer brace repaired all so quickly and efficiently here. Dr. Metzdorf also has amazing bedside manner! He is fun to conversate with and great at explaining any issues or concerns he has. I highly do recommend coming here if you are new to the area and looking for a reliable dentist. :)

If I could give Dr. Metzdorf and his entire staff more than five stars, I certainly would. They…read moreare all caring, pleasant, and knowledgeable professionals, and I wouldn't consider going anywhere else. FTJ3

Dr. Pham, her dental hygienists, and her supporting staff are professional, caring, attentive, and…read morethey always greet each patient with a big smile. The people at the front desk and the staff are always friendly and very helpful. Dr. Pham explains everything as she is working on your teeth to make sure the patient understands and is comfortable with what she is doing. She also follows up to make sure your teeth are okay. She treated me on this past weekend due to an emergency. My family and relatives have been with Dr. Pham for over 15 years and we have been very happy with her professional work. She also has been accommodating and flexible. The office is very clean and parking is always available. Arranging an appointment is easy to do. They remind you of each appointment by text message or phone, at your choice. I am pleased to recommend Dr. Pham highly due to the quality of her work, her caring personality, and the support structure of her office.

Dr. Pham and her staff got me in as soon as they could for a chipped tooth. They were efficient,…read morekind and did an excellent job assessing the problem and executing a solution. I will be going back!

If you had told me even just a month ago that I'd write a glowing review for a dentist - any…read moredentist - I would have been doubtful. If you had gone further and told me that I'd write a glowing review after a root canal, I would have said that's preposterous. But here I am... I just started going to RenovaSmiles after avoiding my former dentist for years. (Three years, I think.) Naturally, I was expecting the worst. But the folks at RenovaSmiles were great. And despite my worst fears, the dental work, root canal included, was remarkably pain-free. I literally did not even need aspirin to manage any discomfort. I also never felt pressured to do any unnecessary work. (My former dentist had a used car salesman feel.) My dentist clearly described work he recommended for the short term and other work that could wait. That's rare - at least in my experience. Bottom line: I wouldn't hesitate to recommend RenovaSmiles.

Took over the office from a great dentist. They are at best a cookie cutter tooth brushing agent…read more Supposed to be a Blue Cross in-network provider, but I dont believe they can spell BCBS. I've never seen an office with so many people fail to get basic tasks done. I have serious tooth damage they failed to address for over 2 months, but they did manage to clean all the rest! Poor customer service, cant address actual work done cause they never managed to get that far.

I have been a patient here since I moved in the area over five years ago…read more When you walk in, you are welcomed by staff and able to sit and watch tv. There is also a kids corner with different games and activities to do while waiting for your appt. The exam room has TVs in the ceiling and on the wall for you to watch while you're examined. They will typically allow you to be something from Netflix to watch. When you're being examined or cleaned, staff can then display their findings in the tv screen which is helpful and cool. The staff is always very knowledgeable and helpful and I haven't gone anywhere else since then!

I selected this practice based on strong Google ratings (4.8+), providing me a sense of trust…read more Unfortunately, my experience did not match those ratings. My initial appointment was for a cleaning, which I never received. Over the course of a year, I repeatedly asked for routine cleanings & was never scheduled for one. My final appointment in May 2025 was supposed to address what I understood to be a filling. When I arrived, I was informed I would be receiving a root canal. This was the first time a root canal had ever been discussed with me. There was no prior explanation or consultation about why such an extensive procedure was necessary. I felt unprepared but agreed. During the procedure, there were complications & I ultimately lost the tooth, which had not been causing me pain or any noticeable issues prior to. Afterward, I researched beyond Google & found other patient reviews on different platforms describing experiences similar to mine. This was my personal experience, & I strongly encourage prospective patients to research via a variety of review platforms.

I have only been to Sudley Manor Dental Care one time so far, but i was very impressed with the…read morecare i received there. Dr. Cai was very gentle, calm, patient, and NON judgmental about the state my teeth are in. I have some heightened phobias revolving dental work, so needless to say i was very scared to go in. I embarrassingly hadn't seen a dentist since i was a child, so i have some extensive dental issues. Everyone there made sure i was comfortable and assured me that i was in good hands. Due to my crazy anxiety, i was panicking and crying thru most of my appointment. Dr. Cai really went out of his way to make sure i was okay, and he assured me thru the whole process that i was doing a great job. I cant thank him enough for doing his best to put me at ease. The actual facility is beautiful. Very modern with obvious attention to technological advances. Everything seemed high tech and state of the art. It doesn't have that super 'cold' vibe some medical offices have. Very warm and inviting. I've already told several people about Dr. Cai & his dental practice. Highly recommend. I can't speak for every patient as im sure its case by case, but since i don't have any dental insurance, they worked with me so that i could afford the work i desperately needed. I genuinely felt they cared about my health before making a buck. Dr. Cai personally called me himself 4 days after having 2 teeth extracted to check on me and make sure everything was healing as planned. His staff(especially Lisa i think her name is) was also very warm and helpful. I called the office multiple times before and after my procedure to ask questions and she was a delight every time. Never made me feel like one of "those" annoying patients. I think i have found my forever dentist. I really cant say enough nice things about this place. If you want a dentist that is kind, understanding, gentle, and good at what they do i highly recommend you give sudley manor dental care a try! Im optimistic that one day i can have the smile and oral health ive always dreamed of, thank you Dr. Cai !

This was my worst experience ever with a dentist. The dental assistants seemed uneducated and even…read morebegan to numb the wrong side of my mouth before a procedure. I should have left then... The dentist, Dr. Kourosh Bazarjani, was rude, squeezed my face while performing a root canal, pulled on my hair and pinched my lips and cheeks with his instruments, and was incredibly condescending and dismissive to me. He outwardly showed frustration while working on my mouth, and even let out several loud sighs to let me know that he was having a tough time. Before the procedure, he asked me to raise my hand if I had pain. When I raised my hand several times, he dismissed me and pressed the drill into my tooth even harder. The office manager "had a talk with him", and he came back even more rude and aggressive. I will be reporting this doctor and the practice to the Virginia Dental Board.

The staff and doctor were very pleasant. The office was very nice and inviting. It was my first…read moretime there. I thought I had scheduled an appt for cleaning. That did not happen and I will not be going back. The process was a pain in the neck. I was there for 1 1/2 hours. Lots of gadgets, information, pictures, photos and technology. So if you want to learn a lot about dentistry, technology, teeth in general this could be a good option for you. I just wanted my teeth cleaned. I decided this was not a good fit for me. Also, I gave them my insurance card (I have pretty good insurance), but had to pay almost $300 at check out. I should have investigated more before scheduling the appt. Live and learn.

Finally you reached out to me. I simply asked your office manager to speak with you nicely and…read moreprofessionally. But she didn't allow me to do and she kept repeating same story over and over again. That made me mad at her. Back to the issue you have in your office: Your front desk never mentioned about out of network with Delta dental and they were surprised to hear my wife has insurance after the treatment. Although that was her first visit, your employee didn't tell her about treatment plan upfront. Is this your professionalism and how to treat new patients? If your office transparent about procedure, should verify all the information before start treatment. Again you are not acknowledging not confirming insurance information and treatment plan upfront. This is unacceptable. Also don't treat us differently just because of our ethnicity.