Located in the Parkway Plaza Mall in El Cajon is "Tea Monks". Sitting in the food court sits this little Boba shop. I have to share my funny story first which will explain the 4 stars. First of all the service was great and drinks were made in very timely manner! I ordered my girlfriend a Taro Blended with boba and I got her son a Watermelon smoothie. When I got the drinks I smashed the straw into the table (pointy side down)... true boba people know this is a terrible idea because it gets rid of the pointy tip to bust through the plastic top.... Well I was thinking I could muscle it through and nope... watermelon smoothie EXPLODED all over me and the counter top... while people were ordering I was so embarrassed haha the girl running the register immediately grabbed the drink and said "don't worry about it I'll make a new one and don't worry about the mess I'll take care of it" is till cleaned up the mess but the gesture was incredibly nice seeing how it was my fault. On the other hand the Taro was somewhat watered down and was not like most Taros, the Watermelon smoothie I didn't try but lil man said he enjoyed it and drank most of it all down. I think if you're craving boba while out shopping the mall this place idle good but to go to the mall for this boba spot..... probably not. Thank you for the amazing customer service Tea Monks read more

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This Boba spot has an excellent selection of choices. Every drink I've ever gotten here was very delicious.. I highly recommend this place . read more

Tea Monks - Desserts Near Me - El Cajon, California

I picked up a small Tiger Milk Tea. I had it with non boba nor sugar, but with the traditional brown sugar. It cost $5.25 after taxes. The tiger milk tea was pretty good. The black tea flavor was mild. I would have prefer it a little stronger, but what do you do. The brown sugar flavor was just right. I was happy they did not over iced the beverage, especially since I forgot to mention easy on the ice. The service was friendly and easy going. The service was fast. They are located at the Parkway Plaza Food Court. There's plenty of parking. read more

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Came in the other day to get something nice and cold since it's been really hot and I had a few questions on what I liked because I wanted something with coconut. The young lady Daisy behind the counter and advised me that the taro blended was very good! read more

Tea Monks - The tea I ordered. Taro monk tea blended. - Desserts Near Me - El Cajon, California

I've been to other tea monks that I had a good experience with. This one was not the greatest. They had three people working and we still waited quite a while to order, standing at the counter (no one in line in front of us) and it appeared that they weren't busy making drinks either. Also it was the middle of a weekend day and they had no boba. My mango strawberry tea was ok but wouldn't be something I order again. read more

Tea Monks - Mango strawberry tea, Thai milk tea - Desserts Near Me - El Cajon, California

This place is more of a 3.5 but I'll round it up to 4 just because I appreciated the customer service and also the fact that there is boba here. Tried their Tiger milk tea but the tea flavor was a little lackluster! I'll definitely be back to try other flavors though and update my review. read more

I ordered the strawberry matcha, not bad but weak in flavor, love the cups and the drink selection is great read more

Tea Monks - Desserts Near Me - El Cajon, California

I've had a few types of drinks from here and they're all delicious. Tiger milk tea, a fruit lemonade and a mango lychee milk tea, to name a few. The tiger milk tea is exactly the flavor profile i've been searching for, perfect amount of sweetness without losing out on the flavor of the tea. The mango lychee MT is good but the lychee flavor is more prominent than the mango. Service is whatever, not much to be expected there from a mall kiosk. It being inside a shopping mall, the vibes are what you would expect. Would definitely return! read more

Tea Monks - Tiger Milk Tea with yogu jelly, delicious! - Desserts Near Me - El Cajon, California

The blended horchata was exactly what I needed on such a hot day! Service was a little slow, but I understood that a new employee was being trained. read more

Yessenia gave amazing customer service! She was super helpful in giving me caffeine-free drink options and made the experience great read more

Tea Monks - Desserts Near Me - El Cajon, California

We went to the mall and want something to drink so we tried this place. I would not recommend this place. The drink are bad. We got one jasmine green tea with no sugar and it is okay since it's just the regular tea. Taro smoothie is very bad. It's no flavor and it's not sweet at all. It just taste like water with a little taro smell. Strawberry smoothie is also bad. It's still has a junk of ice there and it taste like strawberry milk. Really bad customer services. The server is not friendly at all. Will not come back to this place again. read more

Tea Monks - Desserts Near Me - El Cajon, California

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Fast and friendly service! Tastes great too! Clarissa was really helpful. Thank you! Will definitely be back for more this summer. read more

Tea Monks - Zen Thai with boba - Desserts Near Me - El Cajon, California

I walked up 30 minutes until closing I get it everyone's tired after a long day but for reals no cookies no empanadas only card payments I ordered a large and my man ordered a medium strawberry slushee it was not good it was like I could of made it myself first and last time I'm coming here read more

It's been super hot and had to go to the mall and pick up some pre workout. Had to stop by and saw this new boba spot and have to say the mango slushie with boba was not bad. I was not greeted by the cashier but didn't take it personal. They are young kids working at a mall who probably would rather be at the beach. Anyways, I greeted them first and I was welcomed with a smile. Not too long of a wait and there was a steady line of people. read more

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They have good drink options. We got a total of four drinks and unfortunately, none of them gave us the wow factor. The boba didn't taste as fresh. I got flavored iced tea. They must have used hot/warm tea because the ice was starting to melt before I even had a sip. It basically watered down my drink. Service was okay. read more

Jessica was super helpful when I was indecisive, and my order came super quick as well. Also the large is massive for what the price of a regular at other boba shops would be. read more

Tea Monks - mango + strawberry green tea - Desserts Near Me - El Cajon, California

Clarrisa was super kind and helpful made my first visit a great one! plus recommend a smoothie which turned out very good read more

Tea Monks - Honey dew smoothie - Desserts Near Me - El Cajon, California

This Tea Monks location is the third one in SD. It's substantially smaller given the location of the food court in Parkway Plaza as there is just an ordering counter for drinks and pick up. I've already tried some of their milk teas and have also tried their Honeydew drink. I got a Tiger Milk Tea this time and was assured that the half sweet wasn't going to be too sweet which is my preference. The line does get long as they are newer and lots of people wanted drinks. I got my drink in around 10 minutes and my Tiger Milk Tea was actually a brown sugar mixture when I thought it was usually a mix of thai tea and black tea. It was the right amount of sweetness for me! Overall, it's pretty standard boba tea and it will suffice your boba craving at the mall. read more

Tea Monks - Counter - Desserts Near Me - El Cajon, California

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Every time I go here the customer service and the drinks are fantastic but today blew me out of the water! Jess and Clarissa were super helpful and we had barely finished ordering when the drinks were done. They also offered us samples and even told me about their rewards/points program - something no one has ever mentioned to me before! Absolutely top-notch service today and the quality is always exceptional read more

Yesenia and Clarissa would super nice and asked if I wanted to sample the drink before I purchased and tastes fire! read more

Tea Monks - Pomegranate Mango Lemonade - Desserts Near Me - El Cajon, California

Didn't know about this hidden gem in Parkway Plaza til now! The staff is friendly and helpful if you have any questions. I had a big order and they were very quick. I would definitely come again! read more

Stopped by here while picking up a purchase at the mall, and I had a pretty easy and nice experience. Menu had a good variety but not too overwhelming so that made it simple enough to decide on a drink. The staff was very helpful and quickly processed my order/making the drink. Ended up ordering the mango lychee milk tea which was very delicious. A nice addition to the mall (as I used to work there many years ago), and it's right there in the food court so lots of seating available. I had heard about their other location further north, so it's cool to finally try this boba shop out. read more

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Clarissa and Chris were super professional and made the drink to perfection. Always like to stop by here when I'm at parkway.

This hidden gem is located in the mall's food court. Easy to find! They have a lot of great, fun flavors to try. Jessica who was very kind and knowledgeable, recommended the mango milk tea and strawberry milk tea with popping boba! My sister and I will definitely be returning:)) we were pleasantly surprised at the quality of drinks. 10 out of 10 read more

Really nice employees! Very quick service and amazing coffee! Especially with horchata and caramel! The ambiance is a food court but still clean. read more

Tea Monks - Desserts Near Me - El Cajon, California

I got a 33 ounce coco taro and it's amazing! The boba is really chewy and very flavorful. Ken was very nice and explained the menu very well. read more

Quick convenient boba tea shop at the Parkway Plaza Mall :) service was excellent, our lady behind the counter was cheerful and kind. Food/beverage was tasty with a variety of options. I got a taro milk tea and my friend got the mocha milk tea. Super cute sealing tops on the drinks as well. Definitely go here when you're at the mall for a refreshing chilling drink and mochi! read more

carlos out front helped so much today picking my drink. best customer service i've had in a while.

I had a great experience friendly people Yessenia and Clarissa were very polite and recommended great options. Thank you!

Nice tea good quality boba ;P I don't really know what else to say, I just want to help them out. Normal prices for boba tea, lots of flavors and jelly toppings besides boba, Thai Tea tastes good. read more

Clarissa was very helpful and friendly. She gave a lot of good suggestions. Will come back.

Stopped by on my lunch today and got a strawberry matcha Natasha helped me very kind read more

Tea Monks - Strawberry matcha - Desserts Near Me - El Cajon, California

clarissa & yesenia were super friendly & helpful! boba is yummy and has the perfect texture

I just want to say the many times I've been to tea monks I have had nothing but good things to say especially about the staff. Araceli has helped me the times I've been and it was nothing but good service. read more

The drink tasted kind of weird like there was still soap in the machine from when they cleaned it out I got a strawberry kind but it did not taste like strawberry the tops are cute thou read more

Jessica was great! I really enjoyed how nice she was and how knowledgeable she is on the different boba teas

They have the best tea ever and the workers Jessica and Natasha are the best ! And ther Matcha milk tea is the bomb!

Good tea but, bad service/customer service. I came to this place twice and both times, Jessica did not call out my order. When I asked the other worker for her name he stated her name but, then stated it was maybe due to the noise. Negative! I was sitting across at one of the two seater tables and she could clearly see me sitting there. I wouldn't have wrote a review if, it happen only once but, today was the second time and on my birthday of all days! Manager please look into couching your employees or you will end up on the Better Business Bureau website. Have a great weekend! read more

Araceli is the best....... very professional and very sweet! recommended the mocha milk tea and made jt, it was amazing! definitely recommend having her make you drinks read more

Araceli was very quick and helpful and very polite, good worker definitely should open a boba