I have had a great experience at Surmesur. Simon Pelletier has been nothing but kind and charming…read more As an Afab non binary person, I am never sure of how people will respond to my wants for a suit but Simon has made this experience nothing but affirming.9

I work at an investment bank and wear a suit to work everyday - and this place has given me the…read moreworst quality suits and experience from any store I've ever been. On top of that the price point is higher than most places that make custom suits, despite the poor quality. I highly recommend anyone shopping in the downtown area looking for a custom suit to AVOID THIS STORE LIKE THE PLAGUE. The staff are unprofessional, poorly trained and the work product is cheap. I wanted to share my experience to explain why I feel so strongly and to help others avoid this place. In April last year I bought multiple shirts and a suit from this store. The first time I went I bought one shirt and got measured. Within a month the shirt ripped at the elbows and when I went back they said that they would replace it after remeasuring me again. Feeling optimistic I went in a 2nd time to buy another shirt with the new measurements and again within a month it ripped at the elbow, not wanting to bother them for another replacement. I got this stiched at my local dry cleaner and paid for that out of pocket. At this 2nd visit which was 2 months after the first measure they mentioned they forgot to order my replacement shirt. I waited a few months later and went back a 3rd time to get measured for a suit. They told me it would take 4-6 weeks to get the suit and it ended up coming in 9 weeks and no one from the store bothered to mention the delay to me. When it finally came the suit didn't fit properly and it seemed to be intended for someone much larger than me. The staff tried to convince me there was no problem with the suit but I asked them to try and fix the width. A week later I went to get the suit and it was still to large - on top of that 12 weeks later the replacement shirt I first asked for was still not ready. I tried to complain about the long delays, lack of communication and poor quality and the manager John simply said to me "I'm sorry you feel that way". The whole experience has been very frustrating and I hope no one else goes through this.

Came in to sell a pair a shoes I took on my trip I didn't…read morewant to stick in used shoes into my luggage so decided to sell them at the first shoe store that popped up on google maps. I came in with the intent to sell no matter how much I could get, I knew I could get $80-$100USD in the states. it was a pair of Jordan 1 Neutral Grey no box or extra laces lightly worn The dude I sold them to was super cool He did lowball me pretty hard tough at $40CAD I ended up taking $50CAD($36.50USD) BUT AGAIN I came in with the intent to get rid of the shoes. Over all cool shop!

I was walking by and saw a small storefront painted blue and white with a sign saying "Backdoor". I…read morewas curious so I went it. One wall was all kinds of sneakers! The other side of the wall had streetwear. There were a few stakeboards near the front but I wasn't sure if they were for sale. It turns out the target audience is mainly teenagers. Well this store is not for me. Out I go! But not before I get some info and photos for a review. I am a reviewer after all and I can't waste a store visit! The staff member was courteous and helpful. Prices are reasonable. There are so very many sneakers on display! There is even a game machine similar to those where you try to grab a plushie with a claw. In this version, you try to move a big key into a keyhole to receive a sneaker as a prize! This location opened on 2022-10-15. They have a second location in Vaughan. Review 2023-076

Super cute store with Asian skincare and adorable plushies, water bottles, hair clips, and tons of…read moreother accessories. This store had a very good selection of Sanrio especially Hello Kitty which I was so excited about! There's a few other stores in the mall that were selling Sanrio and similar Asian goods, but this store was definitely the best with the cutest items.

Simon is a good, honorable man. Thank you, Simon for your professional but kind approach in 2020…read more Wishing you and Marthe all the best in the new year. Catherine

Definitely the best. Honest, straightforward, even kind. Not at all what I expected - I wouldn't…read morehesitate to recommend Simon's. (J. Frizzell.

I remember 15 years ago when this place used to sell goth and hippy clothing. These days the gothic…read moreclothing is gone and the clothing they sell would be better defined as hipster. I miss the good old days. Very few places in Toronto sell goth shops any more. It used to be you could walk down Queen West and there was 10+ gothic clothing shops. Now only 1 remains and it is mostly emo. And shops like Lilith have become more hipster - which isn't really a specific style. The staff here are friendly, but I am living in the past and don't shop there any more.

I was looking at hats as I was Ill prepared for the chill of Toronto winters. A salesperson came…read moreover and helped me extensively without being pushy. Direct, polite, and professional, she honed in what I was looking for and provided a few choices as well as my own picks, I went with one she grabbed and I do love it. Great little store, if I had more time and money, and if I lived in the area, I would be wearing a lot more from them than just a tuke.

Since Bay is closing down for a while, this would be one of the last reviews. I went on the 2nd…read morelast day of the closing clearance and most of the stuff are already gone. There were still some fixtures left unsold, mainly mannequins, clothing racks, and some display stands. I was surprised how much inventory The Bay could get rid of. The jewelry section had a lot of people, but even if those cannot be sold on the last day, I'm sure it won't be wasted. Maybe if more sales event were done before getting bankrupted would have saved them. Now that Canadian Tire bought them out, it would be interesting to see what will be done to the store in the future when they choose some to reopen. I bought a dawn feather jacket from the online store around Dec. The shipping was pretty fast, like within 2 days. The quality was good, very light, but still very warm when I went out on the colder days. I got the black colour as it's the only colour left available. $110 for the dawn jacket was a steal. I really do hope they make good use of the real estate.

I have always LOVED The Bay Queen Street store and it's rich history. I would give it 5 stars if…read morethey didn't replace their lovely cafeteria on the 8th floor and their original food hall in the basement. I literally cried when they closed their cafeteria on the 8th floor and having gone there regularly for years, it was sad they replaced it an empty event space. I hated how they replaced their food service with Olivieri & Bonancini and going upscale was their downfall. The Pusateri's in the basement now overpriced and not as good as their original food hall, which catered to everyday people but now it's an overpriced upscale food place. But I love the clothes floors and the other departments. It's sad other Bay stores are closed but I feel fortunate this store is staying open and I will cherish it with all my heart and I hope it never closes.

Oh man, I could have spent some serious cash here. Neon Clothing was near my Airbnb during a recent…read morevisit so I had to come inside and check it out and I was definitely glad that I did. The staff was great. The group of guys who worked that day were all friendly and engaging. They were pushy and very helpful. The store is kind of enormous with tons and tons of stuff, mostly clothing (men's and women's) with other cool accessories, bags, shoes, etc. They had a lot of cool Toronto t-shirts there perfect for the tourist like me and the local who wants to rep their city. Prices were reasonable to slightly high depending on how you gauge things. I could have definitely bought more here but I was trying to watch my budget- I couldn't blow all of my money on my first shopping trip. This is the perfect place to pick up a gift for someone, whether that someone is you is to be determined. And if I'm in that part of town when I'm back in Toronto, I'll be back for sure.

Neon is back, and better than ever! They were gone for six years and now re-opened near where they…read moreused to be on the south side of Queen St. W. near Spadina. There is still one picture posted of the old tiny store. This new showroom is bigger and packed with new items. They now sell all kinds of products and hardware like their display tables and all kinds of nick knacks. It was always the brands that got me hooked on Neon -- Vans, Converse, Doc Martens and now Kodiak boots along with clothes from Element. Their latest signature line is from Fjällräven Kånken in Sweden where everything they make is a hit, all killer and no filler sort of thing. Expensive, but worth it for anyone who is active. Some of their products are more technical in nature but the colours and styles are outstanding and tasteful. They winter coats and jackets make sense for our climate and eschews the down overkill of what you normally see on the streets of To. Neon, glad to have you back!

After noticing my engagement ring needed a small accessory diamond replaced on the band, my fiancé…read moreand I began considering different jewellery repair services downtown. We found a highly-reviewed jeweler in a favourable location, however, it turned out to be a rather sketchy endeavour. I didn't feel comfortable giving them our business, so we jumped back on Google and found World Jewellery. World Jewellery is conveniently situated downtown, near Queen and Church. Co-owner, Floriss, and her colleague, Eddie, quickly assessed our situation with warmth and professionalism. They cleaned my ring, and we waited a short time (about 20 minutes - while kindly being offered cookies in the interim!) for the diamond-in-question to be replaced. My ring looks even better now than it did before! The fee for their service was totally reasonable, especially considering their unbelievably speedy turnaround. My fiancé and I are extremely impressed, and will happily recommend World Jewellery to others! We will definitely return if my ring needs any other repairs (or cleaning) in the future. :) Thank you, Floriss and Eddie!

From the owner: Located near Yonge & Queen, World Jewellery has been a popular choice for fine jewellery in the…read moreGreater Toronto Area (GTA) for over 25 years. Attracting customers from all over Canada and the United States, we offer quality made beautiful jewellery, at service levels and prices which exceed your expectations. We offer true value and a great experience. World Jewellery carries a wide variety of fine jewellery, from engagement rings to men's bracelets. From gold and platinum to silver and stainless steel. We also design and custom make jewellery. Our services include repairs, appraisals, engraving, and diamond laser inscriptions. Whatever your jewellery needs, we have got you covered.

There appears to be a gift-shop war at the Front Street entry/exit of the St. Lawrence Market in…read moreToronto. Separated by a mere friendly walkway is the 10-year old "The Souvenir Market" and the St. Lawrence Smoke & Gift Shop (SLS&GS), an establishment that's a little more long-in-the-tooth being around since 1976. I mean, every day, "The Souvenir Market" gets to look over at SLS&GS, emblazoned with an old-timey sign and a newer addition stating they are the "First Gift Store in the Market!" Take THAT across-the-street usurpers! Who wins the war? Well, by number of customers, neither is doing too shabby. For me, and my desire for maximum eclecticism, St. Lawrence wins by a nose. But I love maple-based treats and things with poop emojis on them ... and SLS&GS has both in abundance ... so, if you're more snooty with your gifting needs, "The Souvenir Market" may be more your speed. My one purchase recommend: "Canadian Maple Crap in a Bag" for $5. It's actually some pretty awesome macaroons. It is one of many treats SLS&GS has with that sweet, silky maple syrup flavor. You'll also find all the usual suspects for tourists: T-shirts, mugs, hats, cards, toys, stuffed animals, baby clothes, gloves, socks, clocks, napkins, water bottles, shot glasses, bags, stickers, pencils, sunglasses, snow globes, tea towels, and about a million other things with "Canada" or "Toronto" or "Ontario" on them. There are two particular areas, IMHO, SLS&GS sets themselves apart from their cross-walkway rivals. SLS&GS has a stronger collection of CN Towers, as well as local sports team stuff (Raptors, Blue Jays, and Maple Leafs). And, being a Smoke Shop and all, they do have smokes. And newspapers. And Panama hats. And drinks and snacks. And just about anything else you could imagine. Tourist or local, there's something for everyone at the St. Lawrence Smoke and Gift Shop!