I wish they had a service call center in America, for two days I was on the phone with them. Gave…read morethem a part number and everything and he couldn't understand what I needed, sent the wrong part, called again and the same thing. You ask to speak to an American and the get dodgy.

if it's cloudy out and the service is out , when it's sunny again it will still be out for days or…read moreeven weeks they then try to talk you into a $99 service call. i refuse. then it magically cones back on eventually

Great service answered all my questions but I was really impressed with the installation team at…read morehow quickly and effective my new Directv system was installed without any hiccups.

From the owner: Cable-N-More has been serving the Nashville area sInce 2006. We have two locations, one in…read moreHermitage and the other in Mt Juliet. As your local DIRECTV Authorized Dealer, we can offer you quick service and the best program packages for all of your TV, phone and internet needs. Buy local, stay local. This business is veteran-owned.

Horrible company even worse when AT&T bought them. It takes 30 min. to get to talk to a person…read more Wanted them to check the alignment of the satellite after a new roof was put on my house they wanted to charge me $99 to put it back on. What kind of customer service is this? Also Channels 400-499 are all in Spanish I don't speak Spanish but my package includes them so my 250 channels I pay for 100 of them are useless to me.

Terrible..the very second our contract is up we are dumping them. Tv pixelates and cuts out. They…read moreraise the price every year and if there is a cloud in the sky there is no service. DO NOT go with directv!!!

On top of having middle of the road service, AT&T Directv is now canceling OANN & NewsMax channels…read morewhen these channels have an extensive following and DO TELL THE TRUTH. I have caught mainstream media in lie after lie. At least 80% of us know that mainstream media lies. Everybody I know is canceling service with AT&T phones & tv because they are dropping OANN & NewsMax. I don't want any connection with a company that stands for getting rid of the people's freedoms and our constitution because this is the truth AT&T is now showing us. NOT GOOD... By the way, mandating a vaccine that is experimental is criminal. In my circle of friends, I know of 9 young people that have either died or been seriously & permanently damaged by the vaccines. I don't need any news channel to tell me the truth of what is going on, I see the truth all around and so does everybody else I discuss this with... Any TV carrier that takes away my favorite news channels for their own political views has horribly gone wrong... This is what they are doing, trying to curb our political views into their mainstream media lies.

I have been a customer with AT&T for over 10 years and was excited when they announced a…read morepartnership with directv. In reality, I've been highly disappointed after having the service for year. No local channels in our area and the customer service is terrible! Cancelling services has been a complete nightmare. We are pregnant, and need to save money. Cancelling services at first seemed easy, but returning our equipment has been a disaster! We were told we would receive a mailer to return the equipment, after 16 days we had received no such mailer (might I add mail runs faithfully in our community. Two days ago I called to request another mailer. After speaking a completely incompotent representative, I hung up and dialed again. The next gentleman I spoke to was able to submit the request for the mailer and escalated my call to a technical support supervisor so we could discuss removal of the dish (the first representative told me I would need to climb on a ladder and remove it myself - while being 6 months pregnant). The supervisor told me Directv typically doesn't pickup their equipment, they're only interested in the cards inside their boxes, but given the difficulty we had experienced with disconnection they would send a technician out to remove the satellite. We paid and paid installation fee to have it installed and a disconnection fee to have services ended AND the satellite was very poorly installed to begin with, so this seemed fair. We were told a technician would be out the following Monday between 8a-12pm. At 11:45 no one had show , so we called again. The first representative was rude and unhelpful. So again, I dialed again. The next representative told me no notes had been made of my 31 minute call two days before. No technician was coming to our house and no appointment had ever been made. So now... we've paid an installation fee, a disconnection fee, been lied to about a removal appointment, and missed a half day of work. Directv doesn't seem to care that their representatives are inconsistent and blatantly lie to customers wasting everyone's time. I would never recommend this company to anyone!!!!!

During our roof installation of our recently purchased home the direct TV dish was attached to the…read moreroof. of course i did not want it reattached to my brand new roof so i called and spoke with David and he agreed to come relocate the dish for me. he was able to relocate it on the other side of my home onto a pole at a VERY reasonable price. He was prompt and courteous. did the work quickly and had my connection working in no time.

From the owner: T.R. TECHNOLOGY, serving the Clarksville and Nashville areas since 2007. We pride ourselves in…read moreproviding the best service and entertainment experience to our customers.

Just tried to set up TV Service for our weekend cabin. The 'sales' person was so aggressive it…read morebordered on abusive. If this is their corporate model I don't see them lasting much longer. They took all our personal info before they gave us a price. I kept asking, over and over, for a price. The 'supervisor' got on the phone and started yelling over me, pushing an expensive package on me. I hung up. Weird.

Hello - We moved here from the west coast and in our travels in our recently purchased 5th wheel to…read morefind a home we purchased a mobile dish so we could get TV. The salesman told us we could cancel anytime and start up when we traveled again. We canceled in January . We keep getting emails saying we are in collections and past due. We have called and returned responses over 18 times. We moved here because we love it and have continually had problems. We don't understand. Sorry but this is crazy. Let them take us to Collections. We don't need credit. Please be wary. We will see DISH in Court. Take care.

Carlos was great and very helpful. He went above and beyond and I would give him 5 stars…read moreseparately. I think it would be a good thing for the manager to analyze what percentage of customers come into the store and for what reasons. Every time I have come by I have been greeted begrudgingly and then had a 20+ min wait while 4-5 workers stand there or chat amongst themselves. Apparently they are only trained to do certain things--however there are far too few sales people and far too many stocking/inventory/return/troubleshooting at one time. Carlos helped so much when everyone else was unwilling to.

Extremely Disappointing Experience - Avoid Xfinity Mobile…read more Xfinity's service has been nothing short of a nightmare. In February, they sent me a phone that didn't even work out of the box. After multiple failed troubleshooting attempts with the contact center, I was told to go to the store. I made an appointment, showed up on time, and was ignored for over an hour. When someone finally bothered to acknowledge me, the representative was completely unhelpful and sent me right back to the contact center. Eventually, the contact center agreed to send me a new phone and asked that I return the defective one to the store. I did exactly that--only to be told at the store that they can't process the return and to go back to the contact center again. I've now spent over 4 hours on the phone going in circles with no resolution. The customer service is abysmal, the store staff is rude and indifferent, and the overall experience has been a complete waste of time. Xfinity clearly does not value their customers. Proceed with caution.

Chris was AMAZING! He came and hung 4 tvs for us in our new house. He's so precise and super…read morefriendly. He did an excellent job! Highly recommend!

I was in a bind, Music City AV helped me out and got me in the right direction to getting my house…read morefixed up. It's refreshing to work with someone who genuinely wants to help. If you need help with anything AV give these guys a call!