All the money people pay for internet... it's always going down, always getting maintenance done,…read more when connected to WiFi it's so dang slow ( and we pay for "faster speed") ill try to open a page on google and its just blank.. soon as I turn off WiFi loads immediately. It's crazy I had Verizon internet and it was slow too. I don't understand how home internet is just so dang slow but our phones are fast when on satellite, but if it comes to a home it's like nahhhhh we gotta be SLOWWWWWW.

Internet keeps going down after a little bit of rain, wind, thunder. I've had to restart my modem…read moremultiple times and it still wouldn't work. It says it's online and nope it's not. I wouldn't recommend spectrum at all to anyone. Every comment on the reviews of this place is 100% true

We bought our home in 2020 and to the map we were going to have fiber within 6 months. 4 months…read morelater the map shade changed to the 30 day mark. I was excited to be getting closer to having our service. For the last 6 months we have been told we would have service installed within 30 days. I live on wayman dunn Rd. And ever home owner between us and hwy 41 have been patiently waiting. If I knew I wasn't going to have internet service I would not have bought my home. We are really tired of not being updated on when we are actually going to have service and why we keep getting delayed. They continued to move their crews away from barren plains without finishing the job. Please get the job finished. You have had a lot of time in our area.

Our installer was Harlley. She did a great job! She explained what the system was, what she needed…read moreto do to install it. She also answered any questions I had about system performance. When she had completed the installation she verified the work and cleaned up the area. Great customer service!

I recently switched from Verizon to the mobile. Laquan and Asher are so friendly and knowledgeable…read more They really are amazing and made this process so easy.

WFH? DONT GET THIS SERVICE! I usually don't write reviews but I can't take it anymore! The internet…read moreis so spotty and the streaming is skips constantly! Depending on the time of day it could take 2 hours to watch a 30 minute show. I also work from home and after a week of having this shitty service I had to get rid of it or I was going to get fired! God forbid there is more than 2 devices connected its streams like a dj mixing and scratching. The internet constantly goes out very inconsistent they need to spend more money on improving the service and stop it with giving these celebrities money to endorse such a shitty product. Not worthy of 1 star.

Beware of this business…read more I was contacted by the customer service team with a resolution that is unsatisfactory. We continue to have errors on our bill that do not match the quote we agreed to. This is fraud. There are currently errors totaling over $40 in our bill from what we are told is accurate pricing. This includes $10 being charged for Disney+ when this is supposed to be free for 6 months. We are supposed to have a discount of $23.05 per month off the cost of each phone and we are receiving only $18.04 and $18.44 off the two phones. The second iPad is supposed to be discounted $12.77 per month as part of the buy more save more bundle and it is not. We are being charged for a watch device and service that we did not receive. In addition to the above errors on our bill, we are being subject to pay for "typos" made by our sales agent. These total over $40 for an iPad that could not be bundled and a watch service that was misquoted. Again, a "typo" that will cost me over $1000 over 36 months. Did I mention FRAUD? I need to mention that word because no one in your company is concerned or seems alarmed that I signed a contract that I am now obligated to pay in order to maintain cell phone communication that I require for my livelihood and job. I expect a resolution to this issue urgently or I will be forced to take legal action. My expectation is for these items to be priced and billed at for the agreed on quote of $171.68 or be allowed to return ALL devices and ALL fees reimbursed with ownership of phone numbers to take to another carrier. Cellular sales should be ashamed of the experience my disabled Air Force veteran husband and I have had and I expect this to be made right. Telling my husband we can wait two months for a resolution is unacceptable. I highly doubt at that point your company will allow a return or satisfactory resolution. If you are hoping this will be forgotten in two months, you are sadly mistaken. This WILL be made right and I will be relentless in ensuring so.

William Wright and the other William (I didn't catch his last name) were both very helpful and…read morepatient. I got what I needed and made it on my way. They were also professional when another customer was being rude and started cursing at one of them, they just politely asked him to leave - directing him to customer service via phone instead so he could calm down instead of disturbing the young people in the store. Overall, a group of nice people doing their jobs. Thanks!