DirecTV is a terrible company to do business with. It is almost impossible to reach customer service. Then when you do, they make excuses why their policy does not allow them to fix your problem. Not Recommended. read more

On top of having middle of the road service, AT&T Directv is now canceling OANN & NewsMax channels when these channels have an extensive following and DO TELL THE TRUTH. I have caught mainstream media in lie after lie. At least 80% of us know that mainstream media lies. Everybody I know is canceling service with AT&T phones & tv because they are dropping OANN & NewsMax. I don't want any connection with a company that stands for getting rid of the people's freedoms and our constitution because this is the truth AT&T is now showing us. NOT GOOD... By the way, mandating a vaccine that is experimental is criminal. In my circle of friends, I know of 9 young people that have either died or been seriously & permanently damaged by the vaccines. I don't need any news channel to tell me the truth of what is going on, I see the truth all around and so does everybody else I discuss this with... Any TV carrier that takes away my favorite news channels for their own political views has horribly gone wrong... This is what they are doing, trying to curb our political views into their mainstream media lies. read more

I have been a customer with AT&T for over 10 years and was excited when they announced a partnership with directv. In reality, I've been highly disappointed after having the service for year. No local channels in our area and the customer service is terrible! Cancelling services has been a complete nightmare. We are pregnant, and need to save money. Cancelling services at first seemed easy, but returning our equipment has been a disaster! We were told we would receive a mailer to return the equipment, after 16 days we had received no such mailer (might I add mail runs faithfully in our community. Two days ago I called to request another mailer. After speaking a completely incompotent representative, I hung up and dialed again. The next gentleman I spoke to was able to submit the request for the mailer and escalated my call to a technical support supervisor so we could discuss removal of the dish (the first representative told me I would need to climb on a ladder and remove it myself - while being 6 months pregnant). The supervisor told me Directv typically doesn't pickup their equipment, they're only interested in the cards inside their boxes, but given the difficulty we had experienced with disconnection they would send a technician out to remove the satellite. We paid and paid installation fee to have it installed and a disconnection fee to have services ended AND the satellite was very poorly installed to begin with, so this seemed fair. We were told a technician would be out the following Monday between 8a-12pm. At 11:45 no one had show , so we called again. The first representative was rude and unhelpful. So again, I dialed again. The next representative told me no notes had been made of my 31 minute call two days before. No technician was coming to our house and no appointment had ever been made. So now... we've paid an installation fee, a disconnection fee, been lied to about a removal appointment, and missed a half day of work. Directv doesn't seem to care that their representatives are inconsistent and blatantly lie to customers wasting everyone's time. I would never recommend this company to anyone!!!!! read more