Tracy is quick to respond and clearly passionate about his work, but a less than 30 days-quoted project took almost four months due to permit/licensing issues (incurring additional fees and a 4-5 week delay) and laying the grid a second time (more fees), his business account was supposedly compromised (requiring us to call and pay his materials suppliers directly), and we seemed to encounter additional charges every time we spoke, which was exceptionally often due to miscommunication (contradictory info from Tracy against the companies he used for everything from concrete, electrical, and the painting/staining crew).
We love our space -- the structure is sturdy and designed per our wishes, but not even 18-mo later, the wood used for the frames and posts are swollen/warped, the concrete extension is cracked (could be repaired at a cost, of course), the door was not hung correctly, and we've had to replace panels of screening and drill loose screws back in/hammer nails jutting out back down.
I wouldn't be surprised if this was a one-off/tough time and resulted in a fairly mediocre experience and that TDJ's other work is higher quality/has better servicing, but I would not recommend this provider. read more