First of all, let me just state the obvious: The world of construction and remodeling can be a stressful world for the home owner. It just seems like everyone wants to squeeze as many extra dollars out of you as possible. It's the way of the world! BUT NOT WITH Jamestudio!!!
It's hard to find someone in any business who is truly looking out for their customer's best interest. But look no further. James is that kind of person! Honest. Upstanding. Stands by his word. He does business the way I imagine it was done a long time ago... when someone looks you in the eye, shakes your hand, and their word is stronger then any written contract.
My wife and I discovered what a pleasure business can be, when a person really cares more about RELATIONSHIP with his customers. James consistently looked out for our best interest. Think about THAT for a minute... When is the last time someone ACTUALLY was looking out for YOUR best interest, that wasn't yourself or a family member??? It's hard to find in today's world!
Thank you, James, for proving to us that there are still morals and excellence in the world today!
If you want a better look at our specific situation, here it is:
My wife and I were redoing our kitchen. It had to be completely gutted. Everything was from the 1960's including all appliances, strong wooden cabinets very hard to demo, thick ugly backsplash tiles, the whole thing.
We'd gotten other quotes... some ridiculously expensive, some suspiciously too cheap. James' quote was somewhere in the middle. He was very knowledgeable and explained things to us in a way that no one else had. We could tell there was something different about his knowledge of his industry and his work ethic. It was apparent he was trustworthy.
Here's what we were up against: We had EXACTLY 2 weeks to do the entire remodel, from demo to finished product. We had family coming in on a Friday night to stay with us for a special family event we were holding at our house. There was really no room for unforeseen issues to arise.
The first thing that happened, was that the countertop we had paid for through Home Depot was suddenly on back order! We wouldn't have it in time!
James introduced us to one of his contacts, who worked hard to find us the kind of countertop we wanted. This gentleman then squeezed us into his very busy schedule and even pushed a trip he had planned, back a day, so he wouldn't leave us with an unfinished kitchen. The countertop we received from him was actually even better then the one we had originally purchased from Home Depot... and it was cheaper!!! When this gentleman was at the house doing the installation, he told us how much he respects and appreciates James, and explained that it was James that had convinced him to make the room for us so that everything would be done on time. He told us how that doesn't happen often.
The guys that work directly for James were hard working, polite, and extremely efficient. They actually finished the demo and repairs ahead of schedule!
The guy that James brought in to do the cabinets had 20 years experience. He was literally incredible at his craft. There were mistakes with the design schematics of the kitchen, and even damage to the pre-made cabinets that he had no problem fixing. Every issue that arose he had a fast response for, and we couldn't be more pleased with the final product!
In order to meet our timeframe, James even had to outsource the backsplash to another trusted contractor he knew. To be honest, any profit James was making on that specific part of the work went to the other gentleman. (If my math is right, James even bit into some of his own profit in other areas to make things work). Just more proof that James is not after your wallet!
The entire project was done the DAY BEFORE our family arrived! Wow! Talk about hard work and discipline! James came through for us BIG TIME! Every moment working with him--from beginning to end--was a sincere blessing! We are so grateful!
I wanted to take the time to write this long review because it really is a rare opportunity that you get to work with a man like James. I couldn't possibly make a higher recommendation. read more