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RDB Remodeling

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

Services - RDB Remodeling

Bathroom remodeling

Remodeling

RDB Remodeling Photos

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10 years ago

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iDeal Floors - This is what I thought I was buying from the sample board

iDeal Floors

(30 reviews)

I'm actually a bit blown away by them.. I bought wood-look vinyl laminate from them at a really…read moreaffordable price point. I paid a friend about $1,000 labor to install it. It looked MARVELOUS... then my kids somehow left 10-12 LARGE scuff marks on it over the course of the 1st month by simply playing... dragging each other around the house in cardboard boxes. I was very upset the floor's durability was so poor! The cost to replace the damaged boards was not the issue... it's only like $36 a box of 15 boards... The issue is the labor. When you spend $1,400 total on a brand new floor, you don't expect it to be ruined in the first month... not with 1-2, but with 12 large scuff marks. I was about to sell the house and needed this corrected by the following Monday. I was highly disappointed and felt I threw my money away. I called them, not expecting them to care, but I figured maybe I would try to be the "squeaky wheel" and see if I couldn't get it corrected. I was shocked when my first phone call led to a transfer to their repair department. I was transferred to Wendell, a customer service manager. His first response was "I'm so sorry that happened, let me assure you we will make this right". They sent a tech out, who agreed it looked as if something was "dragged across the floor" and said they probably won't be able to cover it, but he would talk to the owner. 24 hours later, Wendell called me and told me the manufacturer won't cover damage caused by purchaser, but offered me a compromise to pay their cost of labor and they would fix. It was less than $100. He would try to make it out by the Monday. I expressed how important it was that this was done by my time frame. He told me he'd call me back as he was having trouble finding an available contractor. Like many home sales, things moved fast, and I ended up moving out of the house BEFORE Monday, and the buyers moved in. Before I could even call Wendell Monday morning, he SHOWED UP AT MY HOUSE FIRST THING IN THE AM to do the job HIMSELF - because he's a man of his word. That's integrity. I'll be an ideal customer for all my flooring needs

I had to get my carpet removed from my home because I got my daughter a dog. Carpet holds so much…read moreodor so the salesman was able to help me find the best flooring and the installers were quick and friendly. I'm going to let them Do my upstairs too eventually.

RDB Remodeling - contractors - Updated May 2026

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