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    3 months ago

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    10 months ago

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    3 years ago

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    6 years ago

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    3 years ago

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    3 years ago

    Excellent service very friendly and helpful, Leonardo was very nice I recommend 100%

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    5 years ago

    Such long wait times. Understaffed, and the understaffed don't care about customer service. Won't be coming back to this branch ever again!

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    7 years ago

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    17 years ago

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    10 years ago

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    5 years ago

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    8 years ago

    I have a bank account in the TD bank and I am waiting 24 minutes and there's only one customer service person...

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    6 years ago

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    8 years ago

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    5 years ago

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    7 years ago

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    9 years ago

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    13 years ago

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    6 years ago

    slowest service in the world, you could probably open up your own bank and help yourself by the time they finish "assisting" you.

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    8 years ago

    Fix the hours open online! Just went to find out that the branch is closed at 5 pm when it's says 7 pm online. Please fix hours!

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    8 years ago

    Very friendly staff. Supportive leadership team for your business needs. Convenient hours.

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    11 years ago

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    16 years ago

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    Chase Bank

    Chase Bank

    (20 reviews)

    Subject: Complaint Regarding Proof of Address Requirements…read more Dear [Branch Manager / Chase Customer Service], I am writing to formally express my concern regarding my recent attempt to add my wife to my Chase account. Prior to visiting the branch, I contacted Chase customer service by phone and was informed that my wife only needed two valid IDs to be added as a joint account holder. Based on this guidance, we gathered and presented the following documents at the branch: * Her Social Security card and Social Security letter with our current address * Her Permanent Resident (Green) Card * Tax return documents with our address * Our marriage certificate Despite presenting these official government-issued documents, the banker refused to add her to the account, insisting instead on a utility bill under her name. I explained that this is not possible, as utility accounts are issued only under one person's name. When I offered to provide a signed lease agreement as additional proof of residency, I was told this was not acceptable either. This contradicts both Chase's initial phone guidance and the general acceptance of government-issued documents (e.g., USCIS, SSA, tax documents, etc.) as valid proof of address. I respectfully request: 1. Clarification of Chase's official policy on proof of address for joint account holders. 2. A review of why my wife's government-issued documents were rejected. 3. A resolution that allows compliance with federal banking regulations without requiring an unnecessary utility bill in her name. I value my relationship with Chase and hope this matter can be resolved fairly and promptly. Sincerely,

    Quick, clean, easy and super helpful. They have a chase private client, ATMs, and lolipops! Great…read morelocation in downtown

    TD Bank - banks - Updated May 2026

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