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    Northern Trust

    5.0 (3 reviews)

    Services - Northern Trust

    Personal banking

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    Bank of America Financial Center - Storefront

    Bank of America Financial Center

    (10 reviews)

    Coconut Grove

    I ordered some foreign currency for a trip and experienced such a smooth process picking it up at…read morethis branch! I ordered the currency online for delivery and received an email a few days later saying it was ready for pickup. Although there was a bit of a wait for a teller, the person who helped me (I believe their name was Annette) was a GEM. So thorough and kind. They made sure to follow all procedures and recommended I count the currency and check it against my official receipt before leaving. I felt really taken care of and everyone else that worked here greeted everyone that came in, smiled and genuinely made it such a pleasant experience.

    It's been awhile since I have reviewed a bank, but after the adventure that it was to get there…read moreyesterday, I felt this time around it was merited to write one. I had seen this bank many times when visiting CocoWalk nearby and somehow had never gone. Turns out yesterday that I needed to go to the bank to take out some cash. I rarely carry cash, being the millennial that I am and opting for cards instead. However, I had a Yelp Elite event and I needed cash to tip the lovely waitstaff. I had incorrectly assumed that my boyfriend had time to go to an ATM and he had done the same with me. Fortunately for us, I was somewhat near to one. Unfortunately for me and my aching feet, as I was stupid and wore the wrong shoes, I walked all the way to this bank with my dear friend. It was a five-minute walk, but it felt much longer, especially with the way the GPS was giving me directions. Not to mention that I ended up getting a blister, but you know what? At least I got to the bank! The bank itself was closed. From what I saw, they have ATMs inside. At first I thought I would have to go inside to go to the ATM and I was about to have it as in seriously lose my temper. Then, lightning struck (not literally by the way) and I noticed two ATMs outside. I felt completely and utterly mystified, but hey, I wasn't going to push my luck. Oh, and adding to that feeling, I realized I was a pretty big blockhead. At any rate, I got my cash and I was happy. I only wish I had driven there rather than walked. They seem to have ample parking. Cannot comment on drive-thru ATMs though.

    Northern Trust - banks - Updated May 2026

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