I like the model that TD bank follows. Their branches are big and bright with plenty of windows…read more Most of the branches these days are full service with tellers, plenty of automation, mortgage and financial services. What I like most about the TD branches are the teams that are in them. The people in these branches are extremely friendly and helpful. This is very refreshing these days a many places are going with more and more automation to eliminate the branch banker. We use TD for my organizations that have accounta held here and I am just so pleased with the time and attention given to me with any questions I have. I use two branches, one in Mineola (my home Village) and one is Westbury on Brush Hollow Rd. Both are centrally located in very convenient spots.I suggest you stop by a TD Bank Branch if you're shopping for a bank. KUDOs to the Teams at TD Bank.

Busy right before they close but very friendly. Nice there is an entrance of brush hollow road and…read morethe same road to bjs and the movie theatre

Went in to roll over money into a 401. woman at the "platform" was clueless and had to keep asking…read morethe man next to her what to do. they had us deposit the rollover check into our checking acct and filled out all the paper work to get the money rolled over - well nearly 1 month after and we are still waiting for the rollover to happen. stopped in on sat and lady we spoke too told us call retirement number, retirement people say branch SCREWED UP and did not authorize it as rollover. spent over 2 hours on the phone and have been told we have to go back to branch to get it fixed. they are the WORST branch I have ever encountered. thinking about taking our money and moving over to Chase

Well seeing as how I come here a lot, I've come to notice the things that seem to go on in the…read morefront part of the Bank. Charity work, Girl scouts or just some one saying hello.. Also free java that ain't half bad. Listen this review is really just me saying that if you are in the area and you need to use Citibank Then go here.

OK 1st to review…read more It's a bank. Come here to deposit your money or make a transaction. Open a new bank account or safe box. Ample amount of parking available. Also it can get very busy here at times. I come here to get my notary done. Friendly staff. Oh I almost forgot one time I somehow dropped my ID in the parking lot and had already driven away. Luckily a customer found it and one of the staff called me and I came to retrieve my drivers license - I thought that was pretty thoughtful.

this bank has very polite service and got the job done quick and easy depositing money at the desk…read morewishing me a great day and thank me for banking at America

I like Bank of America's online banking website for the most part. I check my statements daily for…read moreany changes to my account that I did not authorize. In late March, I noticed a pending transaction for an e-check to Verizon Wireless. I don't have a Verizon account anymore, so I called up the bank's general customer service number to cancel the pending transaction. The person on the phone assured me that the transaction would not post up my account after a lengthy wait. I checked my account the next day, and sure enough, the transaction had posted to my account. Again, I was on the phone with the bank's customer service number for a long time, and this time, I was told that I had to file a claim, there would be a hold placed on my account, and that I needed to close that account and open up a new one. Sounds easy enough, right? Wrong. I went to this banking center and spent over 2 hours trying to get the money out of the account that had a hold placed on it. When a hold is placed on your account, a very large negative value is placed as a balance on the account. The associate at the bank could not get the hold cleared by himself, so he had to call the bank's customer service number. After 6-7 different transfers to different customer service representatives, the hold was only partially cleared. You see, when you assign a large negative balance to an account with overdraft protection tied to your savings account, all of the monies in your savings account are inaccessible. In addition, bank of America also charges you an overdraft fee (refunded after 7-10 business days) for this transaction of putting a hold on your account. So, in the end, my savings account money was floating in BOA's databases, inaccesible to me for 1 buisness day. Additionally, since I like BOA's online banking so much, I transferred all of my online bill pays to their website. HUGE mistake. Once my checking account had to be closed, all of the bills were tied to that one account. I called BOA again, asked them why they couldn't let me select one of my other accounts (the ones that were new and not closed) to pay my bills with, and they said that they couldn't do that; I'd have to re-set up all of my billpays again. After another few days (and when a few bills were due), they finally reversed it and allowed me to use one of my other accounts to pay my pending bills. I signed and faxed back an affadavit and included one of my new account numbers to put the money back into. BOA re-opened my closed account to put the money back in. I had to call to have the money transferred and that account closed again. I thought that by visiting the banking center, that I could open up a new account and get back to my life with a small amount of hassle. I was told that new checks were ordered and would arrive in 7-10 business days. Well, today was the 10th day (and after calling religiously every day since the 7th business day, I was told that the checks were never ordered, or that they were lost in the mail (there's no tracking number assigned to new checks sent out). So in conclusion, here are the points I would like to make to suggest improvements to BOA's way of handling fraud on accounts: First and foremost, be consistent. Every person that I spoke to at BOA either on the customer service phone number or in person was not consistent with their answers or solutions to problems. Don't suggest a hold on the account as a solution to fraud. The hold made it much more complicated for me to get my money out of my old account and into my new ones. Send via overnight mail FREE new checks with a tracking number, especially for victims of identity theft, such as me. I don't know why a tracking number isn't on all books of checks mailed, since they are such a financially sensitive document. Allow clients to notify (or the bank) of online bill payees if fradulent activity has posted to the account and allow to negotiate.

Chase bank (near Sears) in Hicksville: NEW as of 2023, redone outside, new people inside, (or…read moretransferred from other locations) same old, same old for the rest. So, ya think its better all dressed up? 1 entrance in and out. They windowed over the back entrance. Hmm, I wonder what the Fire Marshal has to say about that! Handicap friendly- Whell they do have a few parking spots in front and a button to press to open one of the two doors and... that's about it. After all what more could one want? Wanna cash a check you gotta go in the bank, do all the show id and verify, deposit it, withdraw it and then get it cashed. Nice people- nah. Or shall I say mensa mensa depending on who you speak with and whos the Vice President of the day. Do they Believe you when you say hey the outside says drive up TELLER But NO! its not, only ATM's and one doesn't work. (see pix) Of course, I am lying to the manager so she can go out and walk over and see for herself! Yep. She did. Ask if I cared. After ALL one of the two ATM machines was working ! I should have know!! More to say? Why bother? Make a complaint! Like it would change anything. The branch they closed- Big Lots in Hicksville. At least there, some of the people had a pretense of being helpful. Hey its a business bank and after all business is business.

Your average Chase. We went in to make a deposit, the lines were not long, and we got out quickly…read more Not too bad an experience.

Went to the branch today and I was surprise what lack of help the teller gave me. I have numerous…read moredeposits to different accounts and never ever written the "full" name of the companies on the deposit slip. The teller seems agitated in see maybe how many deposits I am doing and proceeded to educate me on how to do proper depositing. What a piece of work! I found this degrading and demeaning because I have been doing this amount of deposits every other day for our management co. I hope this review reaches the ears of someone in charge and perhaps change the culture at this branch. .................UPDATE The Manager is just as customer unfriendly as well. The Teller proceed to putting our "proper company names" on the deposit slip and misspelled some wrong.

Very disappointing experience at the Chase branch at 35 Jericho Turnpike in Jericho, NY on March 9,…read more2026. I came to the branch only because Chase customer service instructed me to go there to print statements for my closed business account. When I arrived, employee Talwinder Singh first told me it would take 30 minutes. I offered to come back later, but then was told it might take until closing time. When I said I could wait, I was told they could try to print it, but if another customer came in, that person would be served before me even though I was already waiting. When I questioned why customers arriving after me would be prioritized, I received a very dismissive and rude response suggesting I should have had the statements mailed instead. I found the interaction unprofessional and disrespectful, especially since I was following instructions from Chase customer service. What made it even more frustrating is that the statements were ultimately printed in less than 15 minutes. The entire situation could have been handled quickly and professionally from the beginning.

Really friendly Chase, sometimes opens a little later then 8:30 which gives me a little frustration…read moreas it's the only time I have to get to the bank since Chase doesn't have any locations near me that open before 8:30. The parking lot isn't huge, and I can see where it can get very congested if you add in a few cars, and the drive-thru looks really narrow to navigate, but right when they open I have no problem. The interior feels a little old-school, I was reminded of the bank my parents would always go to when I was a kid. And while I see the jar of lollipops on the tellers desk I don't get one. Oh the curses of now being old... But I digress. Driving up to the bank it is easy to miss. It's sorta wedged between two other buildings and the curb cuts can get confusing. Plus with people barreling down Jericho at 50/60 mph it can be stressful. It sometimes can be hard to pull out of the bank because of cars parked on the shoulder. I get this problem a lot since my car is so low, but maybe they could get a no parking sign going on, since it is a dangerous part of the road to be unsure of turning on to. Overall, the bank staff is really friendly and accommodating.

Went in too check out business banking accounts. I found…read morethat the fees were more than what i was paying now via Citibank. The staff were super friendly and extremely helpful & knowledgeable about the different types of accounts. Unfortunately will not be changing banks at this time.

This is your run of the mill Bank of America, but since it's a new branch, the facilities are nice…read moreand clean, and ATMs are new and fast. They have both a drive thru ATM as well as an indoor walk-in area in the lobby of the branch. I only went inside once to speak to a teller, and I found them to be friendly and courteous.