Open on Saturday. I can't imagine using any bank that was not open on weekends…read more I'm extremely happy with TD bank!

Run as fast as you can..... I left Chase and came to TD…read more What a mistake- they hold checks for 6 days until they clear!!! Really? Is this 1980? I'd rather have my money under my mattress than deal with these crooks. Run

Having worked in a bank long ago and having been a call center customer service manager, I'm very…read moreexacting by nature. But I love this particular branch on 220 W. Old Country Rd, in Hicksville; I've felt happy enough to stay loyal for 25 years and it hasn't been the same branch manager the whole time. In the past decade in particular it has only gotten better with a real commitment to improvement in efficiency and customer experience. Banks are still banks, with all kinds of complex procedures, so it's all about the personnel and what kind of human interface they can provide. I'm amazed at the care they must put into the hiring or interview process to get such competent, caring people. There's not a lot of turnover, but when it does happen, each time they find a new star. Though it's not the biggest of banks, and doesn't meet every last one of my needs, they deliver a 110% effort and warmth every day.

I LOVE THIS BANK ! The staff here are Amazing. Everyone does an awesome job taking care of the…read morecustomers and really make you feel at home. I love greeting the staff and they are so respectful and polite that you walk out of there feeling great! I have been coming here and doing business with them for years . I want to Thank them all for their OUTSTANDING CUSTOMER SERVICE and HARD WORK! See you soon . KEEP UP THE GREAT WORK!

Chase bank (near Sears) in Hicksville: NEW as of 2023, redone outside, new people inside, (or…read moretransferred from other locations) same old, same old for the rest. So, ya think its better all dressed up? 1 entrance in and out. They windowed over the back entrance. Hmm, I wonder what the Fire Marshal has to say about that! Handicap friendly- Whell they do have a few parking spots in front and a button to press to open one of the two doors and... that's about it. After all what more could one want? Wanna cash a check you gotta go in the bank, do all the show id and verify, deposit it, withdraw it and then get it cashed. Nice people- nah. Or shall I say mensa mensa depending on who you speak with and whos the Vice President of the day. Do they Believe you when you say hey the outside says drive up TELLER But NO! its not, only ATM's and one doesn't work. (see pix) Of course, I am lying to the manager so she can go out and walk over and see for herself! Yep. She did. Ask if I cared. After ALL one of the two ATM machines was working ! I should have know!! More to say? Why bother? Make a complaint! Like it would change anything. The branch they closed- Big Lots in Hicksville. At least there, some of the people had a pretense of being helpful. Hey its a business bank and after all business is business.

Your average Chase. We went in to make a deposit, the lines were not long, and we got out quickly…read more Not too bad an experience.

Been a member since the previous name. Needed to do a wire transfer, it took me the entire day and…read more1 trip to the bank. Never again. 2 stars not 1 because they have a coin machine

I have read other reviews and see I am not alone in this! My account was very clearly hacked in…read moreMarch of this year. Someone used my debit card info at 6 different BJ stores in Queens and on Long Island in 2 days, back to back, making purchases all just under $200, adding up to over $1330.00. I called and reported the theft. Whoever I spoke to was fantastic, and actually sympathized with me. The fact that I had numerous debits and bills coming out of my account daily, I have NEVER in my 10+ years of having this account entered a BJ's, nor do I have a membership! On top of this, I moved to PA in November. I never lost my debit card, and had it with me at the time the purchase hasea were made ... on top of the fact that I was at work during all of these shopping sprees. When I asked about filing a police report, I was pretty much told i could, but it wouldn't do much good. They were going to review my case. A few days later, Four Leaf refunded me for these purchases and, in a letter told me they were investigating and I would be notified of the outcome which could take up to 90 days. They told me I had FULL USE of my own money!!!! June 14th I got a voicemail from a 'Jennifer' in the 'fraud dept' and that she has a question for me regarding my claim.. I called back, FINALLY got a human being on the phone .... nobody seemed to know who Jennifer from the fraud department was nor could they find her. I was transferred and put on hold for 18 minutes before I was told nobody knew who I spoke to, nor did they seem to know much about a fraud department, and that there should've been a 'note' on the phone my account and there were none, but someone would get back to me. Nobody did. On July 3rd, yesterday, almost 90 days later on the dot I received a letter stating they were denying my claim and had 'evidence' that my purchases were approved so on July 7th they were going to deduct $1330.00+ from my account. WHAT??? That's going to empty my account! All of my checks and debits will bounce and, of course, they will tack on numerous fees for each one!! All because I trusted this bank with my funds and transactions to begin with, and because I had the audacity to use my own hard earned money!!! I did absolutely NOTHING wrong, and it is beyond evident that these transactions are fraudulent!!! I've never been to this store in my 62 years and I don't, and never did have a membership. And nobody in their right mind would got to 6 different locations of the same store and spend roughly the same exact amount of money on their purchases, not to mention the fact that I can prove I was at work during each transaction. Whatever 'evidence' they have against me is also fraudulent. In my opinion, Four Leaf is da protecting us. I can't help but wonder about the legitimacy of the employees in the fraud dept. I am in tears as I write this because the ripple effect from this deduction is going to be life altering for me. I will be getting an attorney, and I will report this to the BBB and any other agency I can report them to. I will follow up on this post for anyone who wants to do the same.

I like the model that TD bank follows. Their branches are big and bright with plenty of windows…read more Most of the branches these days are full service with tellers, plenty of automation, mortgage and financial services. What I like most about the TD branches are the teams that are in them. The people in these branches are extremely friendly and helpful. This is very refreshing these days a many places are going with more and more automation to eliminate the branch banker. We use TD for my organizations that have accounta held here and I am just so pleased with the time and attention given to me with any questions I have. I use two branches, one in Mineola (my home Village) and one is Westbury on Brush Hollow Rd. Both are centrally located in very convenient spots.I suggest you stop by a TD Bank Branch if you're shopping for a bank. KUDOs to the Teams at TD Bank.

Busy right before they close but very friendly. Nice there is an entrance of brush hollow road and…read morethe same road to bjs and the movie theatre

Went to the branch today and I was surprise what lack of help the teller gave me. I have numerous…read moredeposits to different accounts and never ever written the "full" name of the companies on the deposit slip. The teller seems agitated in see maybe how many deposits I am doing and proceeded to educate me on how to do proper depositing. What a piece of work! I found this degrading and demeaning because I have been doing this amount of deposits every other day for our management co. I hope this review reaches the ears of someone in charge and perhaps change the culture at this branch. .................UPDATE The Manager is just as customer unfriendly as well. The Teller proceed to putting our "proper company names" on the deposit slip and misspelled some wrong.

I was in New York to visit my parents and to get some documents delivered to Capital one for an…read moreestate trust thatI am the trustee for. I went into bank and spoke with Denise. Denise was totally great, She was super friendly and very helpful and took all the documents and photo copied them and then sent them to the correct Capital one Department. The bank is large and very nice in design. The staff were very friendly and helpful. If i had to go to a Capital One and it was near by I would defiantly go to this one.

I went in today to deposit money into our joint account for the first time in person. The teller,…read moreSeporia, helped me, but the experience was disappointing. I didn't know the debit card PIN. It was my first time doing an in-person deposit, with our new account so I didn't know what to expect. My husband sent me with the card, and when I called him to confirm the PIN, she laughed and said, "I can't believe this," while I was still on the phone with him. That comment felt unprofessional and embarrassing. She later apologized and even asked if I accepted her apology, which felt awkward. I said yes just to complete my deposit and not lower myself to her low standards. What should have been a simple Friday afternoon deposit turned into an uncomfortable and disrespectful experience.

I have recently visited Chase Bank in Plainview to open up an account and I was helped by Caroline…read more Cao She is a new member to the team and you would think that she's been there for years because her customer service, knowledge, helpfulness and efficiency is one of the best I've ever seen. I'm very happy that she is my banker

Nice bank with good staff, short lines and free coffee. Also has drive-thru banking and ATMs. As a…read morenegative, I just went by and the drive-thru ATM was out of service, but this is still a good branch. If I remember correctly, this one has a part-time notary, but I could be mistaken...definitely not full-time unfortunately.