Citibank has more than 1,000 branches in more than a dozen US states. This Citibank branch is…read morelocated on Old Country Rd in Salisbury (formerly known as South Westbury), NY. Citibank has its own parking lot and drive up ATM. The drive up ATM offers convenient banking since they are 24/7, secure, and you can do banking by staying in your car and with the car running. I went inside to make a deposit and withdrawal with a teller since I needed specific bills and she was helpful. I didn't have to wait long to be helped and it was a seamless process.

I'm a long time Citibank accountholder and I have always been happy with their services. This…read moreparticular branch is pretty conveniently located for me since it is near work. Most of the time I cannot make it to the local branch near my home during the week and it's way to crowded on weekends to get anything accomplished so I usually step out from work for a few moments to handle my business here. There's a private lot, drive through atm, and drive through teller. There are usually at least 4 tellers on duty so the line inside goes pretty quickly. I did notice that this branch does not seem to have an active security guard. If I had to make an educated guess I would say it's because they are next door to the Nassau County court house which is swarming with police activity. The only reason this branch gets four stars instead of five is because I came in one day to get my name on my card updated (due to marriage) and the manager handled my request and spelled the name on my card wrong. Not once, but TWICE! I know I wrote it correctly on the form and provided a copy of the marriage certificate for her to verify but she clearly made a typo when she keyed it in. This resulted in me having to cancel the card again and being without a card for several days as I was waiting for the new one to arrive. They did give me a temporary card but it did not have all the necesarry financial functions as a real card. I called her and she was apologetic and did resolve the issue and even offered to expedite the shipping. It still arrived regular mail. She must have forgotten. I will excuse it because it's the only time I have ever had an issue.

Amazing amazing amazing interaction with Diana Hanna; very informative, helpful, and patient! She's…read morethe best!!! felt like I never wanted to end the conversation gave some helpful tips as well!

Today I was helped with a new card (after fraudulent activity) by DIAMOND BLOOMFIELD. What a nice…read moreyoung lady! Honestly, I love BFCU. EVERYONE is always nice (Jadon, Maria, Hi!!). Forget the for-profit banks--they only care about their own pockets. Bank with Bethpage!!

Most of my Chase reviews are the same because most of the branches operate the same. This is a good…read morebank with good people and a passion for service. No matter what state you're in they all look the same. The only changes will come from staff or location. This branch right off Old Country Road is an easy in and out with a fair amount of parking. I've been a Chase banker for years now and the reason is simple... They have always taken good care of my banking needs... This comes from a retired banker. I don't visit branches much anymore since the invention of the ATM and online banking. This place is big and bright and an attentive staff that seemed very attentive to their customers.. There were many cubicles and meeting tables... I imagine it can get very busy here. I used the teller to help me make some change. She was pleasant, helpful and reinforced my belief in being a Chase customer. If you have a choice to make about local banks I recommend this Chase branch for your banking needs. Kudos to a wonderful team here.

Chase no longer leases safe deposit boxes. Pretty happy most other things, locations, tech, etc...read more

Thank you Anthony, for the great costumer service today, You were very patient and knowledgeable…read more We appreciate everything. All the best!!!

Este banko de wesburry es una basura te tratan mal y siempre ellos tienen la razon especial mente…read morela señora del primer cacillero no les recomiendo ir a este banco es una basura de servicio al cliente

Not a bad TD Bank location. I've had to come here a few times to order more checks and to get a new…read morebank card and was easily in and out without much of a wait time. As other reviews have mentioned the parking lot is tiny, so much so that you may need to resort to street parking. There was one time that I came here where the ATM was in the middle of being serviced which was inconvenient, but other than that no real complaints.

The parking lot is TINY here. Getting in and out is also a pain in the butt but at least the ATM…read moreis good.

Very disappointing experience at the Chase branch at 35 Jericho Turnpike in Jericho, NY on March 9,…read more2026. I came to the branch only because Chase customer service instructed me to go there to print statements for my closed business account. When I arrived, employee Talwinder Singh first told me it would take 30 minutes. I offered to come back later, but then was told it might take until closing time. When I said I could wait, I was told they could try to print it, but if another customer came in, that person would be served before me even though I was already waiting. When I questioned why customers arriving after me would be prioritized, I received a very dismissive and rude response suggesting I should have had the statements mailed instead. I found the interaction unprofessional and disrespectful, especially since I was following instructions from Chase customer service. What made it even more frustrating is that the statements were ultimately printed in less than 15 minutes. The entire situation could have been handled quickly and professionally from the beginning.

Really friendly Chase, sometimes opens a little later then 8:30 which gives me a little frustration…read moreas it's the only time I have to get to the bank since Chase doesn't have any locations near me that open before 8:30. The parking lot isn't huge, and I can see where it can get very congested if you add in a few cars, and the drive-thru looks really narrow to navigate, but right when they open I have no problem. The interior feels a little old-school, I was reminded of the bank my parents would always go to when I was a kid. And while I see the jar of lollipops on the tellers desk I don't get one. Oh the curses of now being old... But I digress. Driving up to the bank it is easy to miss. It's sorta wedged between two other buildings and the curb cuts can get confusing. Plus with people barreling down Jericho at 50/60 mph it can be stressful. It sometimes can be hard to pull out of the bank because of cars parked on the shoulder. I get this problem a lot since my car is so low, but maybe they could get a no parking sign going on, since it is a dangerous part of the road to be unsure of turning on to. Overall, the bank staff is really friendly and accommodating.

Having worked in a bank long ago and having been a call center customer service manager, I'm very…read moreexacting by nature. But I love this particular branch on 220 W. Old Country Rd, in Hicksville; I've felt happy enough to stay loyal for 25 years and it hasn't been the same branch manager the whole time. In the past decade in particular it has only gotten better with a real commitment to improvement in efficiency and customer experience. Banks are still banks, with all kinds of complex procedures, so it's all about the personnel and what kind of human interface they can provide. I'm amazed at the care they must put into the hiring or interview process to get such competent, caring people. There's not a lot of turnover, but when it does happen, each time they find a new star. Though it's not the biggest of banks, and doesn't meet every last one of my needs, they deliver a 110% effort and warmth every day.

I LOVE THIS BANK ! The staff here are Amazing. Everyone does an awesome job taking care of the…read morecustomers and really make you feel at home. I love greeting the staff and they are so respectful and polite that you walk out of there feeling great! I have been coming here and doing business with them for years . I want to Thank them all for their OUTSTANDING CUSTOMER SERVICE and HARD WORK! See you soon . KEEP UP THE GREAT WORK!

They made me wait 40 minutes and told me they were doing me a favor by cashing in my bonds but in…read morereality the lady messed up and blamed it on her coworker. Weird don't go here if u value ur time fr

Everyone please stay away! Someone impersonating me walked into this branch with my personal…read moreaccount information. She spoke with Relationship Manager Kathryn Cruz Reyes and was able to get a new temporary debit card under my account. The only thing the relationship manager asked to verify my supposed identity was a New York ID card with a Long Island address. By the way, I reside in Staten Island. She also changed my drivers license information, updated the address on my account with 14 Celestial Lane, Levittown, NY. I immediately called the branch after i received an email from Kathyrn after our "meeting" and told her that my address hasn't changed and I've never been to Long Island. Due to this issue, I've accrued extra expenses to secure my identity. After being a customer for more than 15 years, I'm disgusted by the bankers lack of risk control and have yet to hear from the bank regarding an investigation. I'm afraid this person is doing this to others which is why i'm reporting this here and to the authorities!!

I've only used the ATMs at this branch and both were less then inconvenient. Their parking lot is…read morebig and it seems like your parking at the business next door and must walk a long distance to get there.... The outside ATM is a strange height and no matter which car I use (a van or a Saturn) I have to reach either up or down to get to the buttons and try to read the screen. This branch has become my 'Citi of last resort.'

From the owner: Citibank delivers a wide array of banking, mortgage, lending and investment services to individuals…read moreand small businesses. We also support the needs of small and large corporations, governments and institutional investors. In the U.S., we have over 700 branches, complemented by ATM's, online banking and mobile and tablet banking.