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TD Bank

4.5 (2 reviews)
Closed • 8:30 am - 3:00 pm

Services - TD Bank

Personal banking

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2 years ago

Helpful 3
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9 years ago

Helpful 2
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Citibank - drive up ATM

Citibank

(2 reviews)

Citibank has more than 1,000 branches in more than a dozen US states. This Citibank branch is…read morelocated on Old Country Rd in Salisbury (formerly known as South Westbury), NY. Citibank has its own parking lot and drive up ATM. The drive up ATM offers convenient banking since they are 24/7, secure, and you can do banking by staying in your car and with the car running. I went inside to make a deposit and withdrawal with a teller since I needed specific bills and she was helpful. I didn't have to wait long to be helped and it was a seamless process.

I'm a long time Citibank accountholder and I have always been happy with their services. This…read moreparticular branch is pretty conveniently located for me since it is near work. Most of the time I cannot make it to the local branch near my home during the week and it's way to crowded on weekends to get anything accomplished so I usually step out from work for a few moments to handle my business here. There's a private lot, drive through atm, and drive through teller. There are usually at least 4 tellers on duty so the line inside goes pretty quickly. I did notice that this branch does not seem to have an active security guard. If I had to make an educated guess I would say it's because they are next door to the Nassau County court house which is swarming with police activity. The only reason this branch gets four stars instead of five is because I came in one day to get my name on my card updated (due to marriage) and the manager handled my request and spelled the name on my card wrong. Not once, but TWICE! I know I wrote it correctly on the form and provided a copy of the marriage certificate for her to verify but she clearly made a typo when she keyed it in. This resulted in me having to cancel the card again and being without a card for several days as I was waiting for the new one to arrive. They did give me a temporary card but it did not have all the necesarry financial functions as a real card. I called her and she was apologetic and did resolve the issue and even offered to expedite the shipping. It still arrived regular mail. She must have forgotten. I will excuse it because it's the only time I have ever had an issue.

Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

Chase Bank

(3 reviews)

Very disappointing experience at the Chase branch at 35 Jericho Turnpike in Jericho, NY on March 9,…read more2026. I came to the branch only because Chase customer service instructed me to go there to print statements for my closed business account. When I arrived, employee Talwinder Singh first told me it would take 30 minutes. I offered to come back later, but then was told it might take until closing time. When I said I could wait, I was told they could try to print it, but if another customer came in, that person would be served before me even though I was already waiting. When I questioned why customers arriving after me would be prioritized, I received a very dismissive and rude response suggesting I should have had the statements mailed instead. I found the interaction unprofessional and disrespectful, especially since I was following instructions from Chase customer service. What made it even more frustrating is that the statements were ultimately printed in less than 15 minutes. The entire situation could have been handled quickly and professionally from the beginning.

Really friendly Chase, sometimes opens a little later then 8:30 which gives me a little frustration…read moreas it's the only time I have to get to the bank since Chase doesn't have any locations near me that open before 8:30. The parking lot isn't huge, and I can see where it can get very congested if you add in a few cars, and the drive-thru looks really narrow to navigate, but right when they open I have no problem. The interior feels a little old-school, I was reminded of the bank my parents would always go to when I was a kid. And while I see the jar of lollipops on the tellers desk I don't get one. Oh the curses of now being old... But I digress. Driving up to the bank it is easy to miss. It's sorta wedged between two other buildings and the curb cuts can get confusing. Plus with people barreling down Jericho at 50/60 mph it can be stressful. It sometimes can be hard to pull out of the bank because of cars parked on the shoulder. I get this problem a lot since my car is so low, but maybe they could get a no parking sign going on, since it is a dangerous part of the road to be unsure of turning on to. Overall, the bank staff is really friendly and accommodating.

TD Bank - banks - Updated May 2026

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