There staff is always very VERY helpful and pleasant…read more A have dealt with a number of people here at this branch and always leave feeling that I was helped and listen to

Needed to use this bank while my son was in school upstate. The branch was easy to park at and the…read morerepresentatives were quite helpful!

The Internet says this location was "permanently closed" but I went there today and it was open,…read moreand very busy. There was notification to empty safe deposit boxes came in mail yesterday. Looked like a "run" in a stock market crash. There was a Fire Department ambulance and a Police vehicle having some activity at open front doors of this bank. Problem for sure over there.

This review is for the atm - no drive thru - parking lot is an inappropriate distance from the atm…read more- I don't feel safe - something needs to be done to update this oversight

Tellers are very rude. This bank is unbelievable my stupid for their policies. When you cash a…read morecheck, they deposit it first. Other banks don't do that if you have an account with them.

I had an issue I needed cleared up and they were more than helpful…read more everyone was friendly and polite

Schneider Vincent was a very helpful and knowledgeable banker. His vibrant personality made our…read moreexperience enjoyable! Thanks for helping us!

This location is literally the worst. Every time you go in, you're waiting for 20 mins minimum. I…read morewent in today to get change for the business I work for and the teller was taking forever. They only have one and she was too busy flirting and giving the customer her number !!! So unprofessional and I REFUSE to ever go there again

Every time I go into my branch located in Oceanside NY, I can not say enough, about how nice…read moreeverybody is. The tellers and staff are always so polite and accommodating. When I need help from an officer, the woman officer there whose name escapes me, but begins with a Z, is always so helpful and nice. They all go out of their way to make me feel welcome. The only issue that I have, has nothing to do with the staff. Since the branch, hours were reduced and closing time was moved up to 5 pm from 6 pm, it has been much more difficult for me to get into the branch during open hours. 6 pm closing made it much easier to use the bank with more frequency. I have also thought, that since the bank is located in the very best spot in the whole shopping center, it has the corner spot in the strip of stores where the branch is located if they have seriously considered opening up a drive-up window. The branch is often on the quiet side. That is such a busy mall, with Kohls, Amazon Fresh, Michaels, Bed Bath and Beyond, Marshalls, Sleepys (now Mattress Firm), and a pizza place, dry cleaner, card store, and a bagel place, that a drive-up window most will surely increase the number of customers and increase business at that fine branch geometrically.

So I am flabbergasted by this branch in particular. I understand that banking practices have…read morechanged but I can't understand why I can work as an educator for Oceanside Public Schools but can't get access to my bank account without a smart phone. Technology is killing this generation, and the lack of care is ridiculous. This is why Chase will always get the large funds. and Wells Fargo will never have more that small bills in that account. I don't want to state the obvious- But lack of diversity is very real. I'm glad I only financed my cars with them and not my mortgage.

Love the convenience and ease of this Chase bank location…read more Has a driveup ATM at a normal car height, Hooray! It even has a second drive thru lane for that old school shuttle it up, with new age monitor to see the banking associate. You can opt to go inside anytime of day/night with your card to use ATM as well. The inside of location is open and airy. Straight ahead for the tellers and go to either side to see a banking associates for all other banking needs.

Adequate amount of parking spaces. Staff members were friendly. I was able to get my questions…read moreabout my checking and savings account answered and created a new account. The banker helping me walked me through every single step and told me all my options. He also helped my mom check up on her account and was patient with the both of us. Everything is so calm in there. I wish I worked there! The staff members are all so young! In addition to excellent customer service, there are also free bowls of dum-dum pops around and free coffee/tea/hot chocolate. There's a drive through area outside as well and an ATM section in the entrance for after the bank is closed.

I have been in Capital One customer for a few years and where I used to live. It was very…read moreconvenient but now where I live there's not one to be found. I have to run around and go to different drugstores, etc. to make deposits it's just inconvenient. At this particular branch, I'm here on a Saturday. There are two people at the windows and the line is crazy! I do enjoy banking with them, but it's just so difficult these days to do in person visits

I've always had a credit card and auto loan through Capital One however I've never banked with them…read moreoutside of my credit union . Recently I opened a 360 account online and they are now my primary account for checking. I like the convenience of their ATM locations, new refreshing logo and online banking is now a dream come true. Amidst the COVID19 pandemic I visited the Garden City and Westbury branches which were a nightmare. Terrible service prior to the pandemic as well. Long lines. Clueless employees. Today I am happy to report that this branch is the best. Professional staff. Smiling faces. Best of all, no long lines and no nonsense. I needed a cashier's check today. While I'm not happy with the $10 up charge as a account holder, I will say it beats all the foolish monthly fees the other For Profit banks charge. This branch is raising the bar. I hope the other branches can take notes from the branch manager here.

The Elmont location was closed for a short time, and I have been coming to this branch in Lynbrook…read more I don't have to worry about parking, good location. The only negative is that there's only 1 ATM machine.

Im very unhappy with them they promised up to $200 90 days after I opened up the account if I set…read moreup direct deposit which I did 2 days after i opened the account still 6 months later haven't seen a dime I wouldn't bank here