There staff is always very VERY helpful and pleasant…read more A have dealt with a number of people here at this branch and always leave feeling that I was helped and listen to

Needed to use this bank while my son was in school upstate. The branch was easy to park at and the…read morerepresentatives were quite helpful!

I love Ali!!!!! He's the kindest person And he makes the experience at the bank so much better. He…read moredeserves a raise!!!

The Internet says this location was "permanently closed" but I went there today and it was open,…read moreand very busy. There was notification to empty safe deposit boxes came in mail yesterday. Looked like a "run" in a stock market crash. There was a Fire Department ambulance and a Police vehicle having some activity at open front doors of this bank. Problem for sure over there.

I was going to complain about lack of parking. I am tired of not being able to use ATM because…read morecheap idiots like "review u". He or she is not willing to put 25 cents for the parking lot right across a fence that divides the bank parking and the restaurants parking.. It's very frustrating when there is no one in the bank and not a single parking spot.. Because cheapskates are not willing to shell out a quarter and have the nerve to complain feeling entitled wanting something for nothing.. The signs posted all over the lot says parking is only for bank use. Majority of this country has a relationship with Citibank one way or another that does not give them the right to disturb customers actually going in the bank. I could imagine what the manager was thinking listening to this free loader trying to save a quarter. As far as the service I find this branch very easy to do business with and staff courteous and helpful. Don't believe everything you read there two sides to every story the real victims here are the people that can't park to actually use the bank..

Citibank credit cards really suck. I've had one for years and recently they posted a whole bunch of…read moretransactions from 2025, as if I owe them now in 2026, with no descriptions so I had to research this whole thing because they didn't know what was going on and they re-issued me a new card thinking it was fraud I now have to go through the trouble of waiting for this new card and changing all my automatic payments because of their mess up. They could care less all they could say is oh it'll be off your account by tomorrow. That doesn't help me now.

Schneider Vincent was a very helpful and knowledgeable banker. His vibrant personality made our…read moreexperience enjoyable! Thanks for helping us!

This location is literally the worst. Every time you go in, you're waiting for 20 mins minimum. I…read morewent in today to get change for the business I work for and the teller was taking forever. They only have one and she was too busy flirting and giving the customer her number !!! So unprofessional and I REFUSE to ever go there again

So I am flabbergasted by this branch in particular. I understand that banking practices have…read morechanged but I can't understand why I can work as an educator for Oceanside Public Schools but can't get access to my bank account without a smart phone. Technology is killing this generation, and the lack of care is ridiculous. This is why Chase will always get the large funds. and Wells Fargo will never have more that small bills in that account. I don't want to state the obvious- But lack of diversity is very real. I'm glad I only financed my cars with them and not my mortgage.

Friendly and helpful, never a line, great people great services! I literally took 10 minutes to…read moreopen up an account.

Love the convenience and ease of this Chase bank location…read more Has a driveup ATM at a normal car height, Hooray! It even has a second drive thru lane for that old school shuttle it up, with new age monitor to see the banking associate. You can opt to go inside anytime of day/night with your card to use ATM as well. The inside of location is open and airy. Straight ahead for the tellers and go to either side to see a banking associates for all other banking needs.

Adequate amount of parking spaces. Staff members were friendly. I was able to get my questions…read moreabout my checking and savings account answered and created a new account. The banker helping me walked me through every single step and told me all my options. He also helped my mom check up on her account and was patient with the both of us. Everything is so calm in there. I wish I worked there! The staff members are all so young! In addition to excellent customer service, there are also free bowls of dum-dum pops around and free coffee/tea/hot chocolate. There's a drive through area outside as well and an ATM section in the entrance for after the bank is closed.

I have been in Capital One customer for a few years and where I used to live. It was very…read moreconvenient but now where I live there's not one to be found. I have to run around and go to different drugstores, etc. to make deposits it's just inconvenient. At this particular branch, I'm here on a Saturday. There are two people at the windows and the line is crazy! I do enjoy banking with them, but it's just so difficult these days to do in person visits

I've always had a credit card and auto loan through Capital One however I've never banked with them…read moreoutside of my credit union . Recently I opened a 360 account online and they are now my primary account for checking. I like the convenience of their ATM locations, new refreshing logo and online banking is now a dream come true. Amidst the COVID19 pandemic I visited the Garden City and Westbury branches which were a nightmare. Terrible service prior to the pandemic as well. Long lines. Clueless employees. Today I am happy to report that this branch is the best. Professional staff. Smiling faces. Best of all, no long lines and no nonsense. I needed a cashier's check today. While I'm not happy with the $10 up charge as a account holder, I will say it beats all the foolish monthly fees the other For Profit banks charge. This branch is raising the bar. I hope the other branches can take notes from the branch manager here.

Ever since they have changed over from Bethpage and lost their original staff in Lynbrook, the…read morecustomer service has been less than zero. They have an excuse for everything and continuous misinformation. If I listened to them, I would've incurred penalties and charges. The manager is ineffective and dismissive.

The Elmont location was closed for a short time, and I have been coming to this branch in Lynbrook…read more I don't have to worry about parking, good location. The only negative is that there's only 1 ATM machine.