Most of my Chase reviews are the same because most of the branches operate the same. This is a good…read morebank with good people and a passion for service. No matter what state you're in they all look the same. The only changes will come from staff or location. This branch right off Old Country Road is an easy in and out with a fair amount of parking. I've been a Chase banker for years now and the reason is simple... They have always taken good care of my banking needs... This comes from a retired banker. I don't visit branches much anymore since the invention of the ATM and online banking. This place is big and bright and an attentive staff that seemed very attentive to their customers.. There were many cubicles and meeting tables... I imagine it can get very busy here. I used the teller to help me make some change. She was pleasant, helpful and reinforced my belief in being a Chase customer. If you have a choice to make about local banks I recommend this Chase branch for your banking needs. Kudos to a wonderful team here.

Chase no longer leases safe deposit boxes. Pretty happy most other things, locations, tech, etc...read more

The best service ever in banking I have been with them for a long years place to Trustread more

I do not write reviews often however the courteous, respectful and excellent service provided by…read moreBranch Manager Stephanie Williams deserve shout out. Due to COVID restrictions, most banks are only taking clients via appointments and unaware of that, I walked into the bank today for something important. I was greeted by her and even though I did not have an appointment she mentioned to wait a bit to and assisted. During the process she was diligently working with her staff and making sure all client requests were handled properly. If anyone from the Wells Fargo Corporate office is reading this review, I would like to say Thank you and you should feel proud of individuals like Stephanie who go out of their way to assist clients. I would highly recommend this branch for banking.

Excellent customer service! Got notary done by Anthony Dinelaris and he was courteous, expedient…read moreand easy to work with. Highly recommend this branch.

Been a Citibank customer for years and have little to complain about. Would give it an extra half…read morestar. This particular branch is in a very convenient location and have friendly, helpful people

I rarely visit branches these days but BOA is one of my banking spots that usually have me visiting…read morethe branch. It also seems that BOA is in the middle of a branch consolidation. Happily this spot is not far from me and may even be closer than my own home town branch. This spot is conveniently located on Old County Rd in a large shopping center so there is plenty of parking. It is very easy to access from Hillside Ave and it's an easy in and out. My only current issue with banks theses (I am a former banker) is that they working with fewer people in their branches as so much information is available on-line. The issue is that i'm at the branch because the information I need or task I want to complete cannot be done on-line. The branch staff is extremely courteous and very helpful. It is a pleasure to come in here and always want to complement the staff on a job well done, especially during these very challenging times. KUDO's to the team at Bank of America Financial Center

I've never been to this location but after a horrible recent experience at my local branch, I…read moredecided to give this location a chance since I am at TJs frequently. I went in today, and explained to the teller if I could pay my statement balance for a personal credit card, as well as my business card. No problem! He pulled up my accounts. Gave me my balances. Paid him. Simple enough. When I got home, i logged into my accounts, he didn't do what I asked! I asked to pay my statement balance. He gave me my current balances. Therefore, making me pay extra monies I didn't have to pay until next month! My mistake for assuming a teller knew the difference between a statement balance and a current balance!

This is the best bank. The people are knowledgeable and friendly. The management does a great job…read moreof making sure the customer is satisfied.

I went to the branch in valley stream I wanted to open a joint account they said they need proof of…read moreaddress. I told that I'm going to the dmv today at garden city to get my id and they said that the temporary id will work and that he will make me an appointment at garden city branch. I got there and the staff who took my appointment to see me said oh we don't do that here at this branch we can't help you and gave me some dumb excuse that they changed the policy. some bs story and said she can't help me. rude staff.

I generally never go inside the branch but use the outdoor ATM drive through. I am a Chase fan due…read moreto their customer service reps that I do use in Mineola, but this drive through is designed for a car no larger than a VW... It's time for a redo and bring some of these branches up to date... It's all about the infrastructure.

The parking lot is god-awful but the staff are so so so nice! And there is a really cute banker in…read morethere... so it definitely made my visit more worthwhile. Thanks for taking care of me!

If you're looking for a mortgage lender who actually cares, go with Bobby. He made my first…read morehome-buying experience seamless despite a very tough market. Bobby is attentive, always available, and incredibly thorough. He never missed a call or text and was always ready with a solution to get my offer noticed. He truly listened to my needs and helped me close on the perfect home. 10/10 recommendation

Bobby was recommended by my brother who closed on his home a few months ago. My experience with…read moreBobby far surpassed my expectations. First home purchases are perceived as stressful and complicated. Not in this case. Bobby and his team were along for the ride every step of the way, portraying professionalism, care and dedication. I look forward to working with Bobby on our next adventure. Thank you Bobby!!

First time I went the rate was good and no hidden fee added. Smooth transaction. It was a young…read moreman who helped us. Second time it was an old gentleman with glasses. Didn't say there would be $10 fee added. I asked why am I getting back so little compared to what their website said? Btw their website says no fees. He said it doesn't work like that. Totally BS. I won't be coming back. Lesson learned.

I called and told the person at Forex that I would be there right away. When I arrived at the…read morekiosk, there was a sign that said "Back in Ten Minutes". I waited for 40 minutes and then left. While I was there, I reviewed the exchange rates, which are not favorable compared to banks and AAA.