Omgosh! This young woman had awesome customer service not to mention she was very pretty. :) (I…read morestrictly prefer men btw lol) So I drive from Payday Money Centers in Orange just because the two women who were working gave me an AWFUL & CLEARLY rude customer service experience from the MIN I fn walked in! I don't fn get it! I am almost NEVER rude to ANYONE when seeking some type of retail service! Most of the time NOT even AFTER I'm shown rude & ugliness in their attitudes, tones of voice & facial expressions! So I just said forget those ugly broads! (I'm referring to their attitudes but they were both pretty UNattractive on the outside too! :/ Lol.) & I drove my car, literally running on fumes & had NO $, to this place on Chapman & prospect JUST to get good customer service! Solely due to the other chicks on Tustin St. right before Palmyra. They DEF had NO place or reason to be so mean & ugly towards me & CLEARLY don't know what giving good customer service really means! This lady working here, was very friendly & didn't show any signs that she had an ugly heart! :) She was very pleasant & kind & ACTUALLY smiled most of the time I was there! As opposed to the ugly chicks that didn't smile NOT ONCE at me the WHOLE time I was there nor did they greet me upon entering the vacant store! (except ONE other person) Thank u to the pretty lady at cool cash! Well done hun! Lol. :) U deserve a raise or award! :)

Best customer service,ive been coming here for years, always friendly and they are there to help…read moreyou with a smile..

I was approved for a car loan the same day. CTL helped me get a loan quick so that I can get the…read morecar I wanted. I tried to get a loan directly with the dealership but they declined me even though I have provable income. CTL approved me quick and I got my car with no issues.

From the owner: Car Title Loans California Helping people get the money they…read moreneed during emergencies with our car title loans. We work with any credit score, so don't hesitate to apply if you got bad credit. Get more money with car title loans from us. As we provide same day funding. Fill out our application form, get approved and get your money today. We offer you better monthly payments and we have no car title loans have no prepayment penalties. Apply with us now and get funded today, your auto title loan is waiting for you. Car Title Loans California is the one-stop car title loan company for access to quick cash loans online. Whether you have bad credit or no credit status at all, it is easy to get a car title loan with us. We can provide you with the best title loans experience with our knowledge, we are here to get you the emergency money you need today. Why we are the best car title lender in California? When you apply with us we provide car title loans completely online. We make getting the car title loan that you need with instant online approval. You can submit your car title loans online application on our website and one of our experienced loan officers will contact you and go through the process with you. Our complete auto title loans process can be done without visiting one of our offices. Once you fill out the application and submit all of the documentation...

Great service and very friendly atmosphere. You get the attention you deserve. They treat every…read morecustomer with respect.

Mike I think is the owner is a cool guy. We were in and out friendly service…read more I highly recommend this place. Very cool place.

Door says hours are until 8pm. Giant neon sign says OPEN, but when I knocked on the door the…read moreemployee was incredibly rude. Said read the sign that says they're closed. So apparently the giant neon sign saying "OPEN" is not what I should read. And the hours on the door in white lettering is also what I should not read. I'm supposed to read the PAPER in a plastic sleeve for THOSE hours. She was so rude and incredibly frustrating to be treated like that. I don't know what type of people she encounters every day, but there's no excuse when the business and herself have left the incorrect hours posted and the OPEN sign on past hours. Incredibly rude!

Lady takes her time and is extremely rude. Acts like she owns the place and my husband was not…read moreappreciative pf how uptight she was despite how nice he was to her. Never coming back here, don't recommend if you're on a time crunch either. The girl will make you wait.

We love The Car Store! This is our 4th car we have purchased from them and have had nothing but 5…read morestar experiences! Cars are always in great shape, anything small that needs to get done is done promptly and efficiently. Owner Carlo is super nice and personable and will work tirelessly to get you financed and into a car! We refer all of our friends and family to him and they all are happy with their purchased cars as well!

WOW I feel like such a jerk,singled out, but everything I say here trust I have RECIEPTS. I'm a…read moreweirdo who saves ALL paperwork. So how many persons / customers received a fair APR for (good people with bad credit)? Makes failure evident if you are a struggle but a good person. I want to know why you took my trade in to Tijuana within only 5days leaving me with no car, no way to work. What a Stud you are Carlos . ESPECIALLY WHEN you randomly called me in April 2025 saying you wanted to offer me some money and you would call me in 15 mins. You never called. . Then I asked and gave you a chance to make it right. And you refused to. You blew me off again with I'll call YOU and how you laughed at all the suffering and loss from your action to me. THERE IS SO MUCH MORE BUT I'LL SAVE THAT FOR COURT. You know my number and SS# and address. Maybe I'll survive maybe I won't. Who knows. Love your new website.

I am pretty "late" on this review, but due to me "needing" their assistance again, I was reminded…read moreto do so. Back in 2016, I found myself in need of a couple thousand dollars and after some research of local businesses that could assist me, I decided to go with Car Capital Finance and request a car title loan. Although the amount wasn't very much in the grand scheme of things, but at the time I was living "paycheck to paycheck" and I knew I would be paying quite a bit more in the end (after interest), but I was desperate and their wonderful staff made it as painless for me as possible by spreading out my payments for several years so that I could have a chance to "catch up" on my personal finances. Reminder: if you need this type of assistance you should already know interest rates won't be low, especially if you have questionable credit, as I did at the time; at least go with a finance company that actually "cares" about it's clients. Chris and his staff were not only nice and helpful but continued to treat me as a "friend" and were very patient with me, sometimes I had better months than others, and they always did their best to make sure I wouldn't default by always being in communication with me, wether by phone or email. They weren't the "type" of people to want to take your possessions or make you feel guilty or pressure you, again-as long as you communicate with them with honestly and earnestly and have a plan to resolve. I liked going in to the office to make my payments, as I enjoyed seeing them and catching up and saying "Hello". As long as you remain honest and show effort, they are willing to assist you. I finally paid off my debt in 2019 and the staff was genuinely happy for me and handed over my lien release with a smile and excited for me to "move" on. Recently, I had moved out of state and in the process of registering my car, I had realized that I misplaced my car title in the hundreds of boxes that were packed and moved and I reached out to Chris requesting another copy of it and without any hesitation, assured me it would be sent to me via my new address and even remembered me after all of this time. It speaks volumes of how they treat and interact with their clients-new and old and I couldn't be any more appreciative of their help and kindness and Car Capital Finance inadvertently are making at least this transition in my life much easier for me. I highly recommend them based on their customer service alone and tell Chris I sent you! May you have a great experience as I did!

I found them on google, used their services back on 11/24 (all went well). I received $1,500 check,…read morerepaid loan within 2 months. Had a good experience with all except black-haired guy, I believe mngr/owner. I once again needed a small temporary loan & figured I'd go back since all went well 1st time. On Sat 3/8/25 I visited for another loan, older gentleman, nice guy took the time a little after closing to finish the loan & handed me my $1,500 check. Unfortunately, neither I nor the gentleman who took in my car did a quick check of the vehicle for scratches, dents etc. *I specifically washed my car & front windshield prior to dropping off vehicle, NO SCRATCHES. I return Thur 3/27 to recover. My car was on fumes & was afraid I'd run out of gas. Got into running vehicle then immediately drove to busy bee gas station right cross the street. Got home & noticed my car littered with deep scratches to my hood in 3 spots. I call Car Capital within 20 min of recovering my car to inform them. I brought the car back as requested to show mngmnt & they completely denied any wrongdoing, acting dumbfounded. They offered to try & buff it out. The nice worker in the lot stated," I am so sorry this happened to your car". Also, "There are a bunch of stray cats that come in at night & they have kittens". I also saw with my own eyes a car in their lot with car cover on it being held down by 2 by 4 wood pieces bouncing up n down on hood from wind. The scratches did not come out as the clear coat was damaged. It's a COMPLETE EYESORE now. There were no scratches on my pristine vehicle until after I recovered it from CAR CAPITAL Collins Ave. Orange, CA. The black-haired guy offered to pay only half of the professional body shop bill to repaint clear coat. I told him I don't have $500 + dollars to fix the new paint damage to my car. Now every time I see those deep scratches all over my hood on my otherwise pristine car I think of Car Capital & how they FU#*ED my car up. So, if you want a loan & DON'T care about getting your vehicle damaged by all means CAR CAPITAL might be for you. Either those cats laid on the hood scratching with their cougar nails or they laid 2by4s on my vehicle, scratches are deep.

If you ever need a title loan. I would recommend California title loans. I got my loan in no time…read moreand the payoff was high, but not as bad as I initially expected. Thanks guys for helping me out.

From the owner: Here at California Title Loans, we know what it takes to get approved for an online title loan in…read moreCalifornia. We've been offering access to auto title loans for over six years, and there's no reason you can't get cash if you have a paid off vehicle. Our site is geared towards consumers in CA, and we can get you qualified for the amount and terms you deserve.

I had a great experience every time. Easy, quick, very respectful. Very useful when it's needed, I…read morehave called in before for questions and they took their time to answer them all when I started coming to this center. But overall a very easy transaction errand

Was currently in a bind, Ashley assisted me. She is lively, had a great smile and was very…read moreprofessional! She walked me through whole process and was able to help me out, thanks for all your help Ashley. Will definitely be back in future if need be!