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    7 years ago

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    9 years ago

    Best customer service,ive been coming here for years, always friendly and they are there to help you with a smile..

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    Jeweler's Touch - Our store is now in Brea!

    Jeweler's Touch

    (443 reviews)

    $$

    I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

    I brought my engagement ring in to get fixed and they were great! Monique was so helpful and the…read moreturn around time was so fast! I picked up my ring and it was perfect and SO SHINY!!!! thank you guys!

    Tustin Jewelry Exchange - Direct Diamond Importer - Jewelry Exchange Tustin Storefront

    Tustin Jewelry Exchange - Direct Diamond Importer

    (1.7k reviews)

    $$

    This review truly makes me happy. I was initially nervous about how the process would unfold,…read morenaturally worried that my rings might get lost or damaged. However, reaching out to Manny eased all those nerves. He explained the process patiently and reassured me that everything would be fine. He was incredibly understanding and took the time to work with me gently. I was unsure about which type of diamond to upgrade to, but Manny showed me multiple options. Since I couldn't see them in person, I had to trust his judgment, and he truly understood what I was looking for. I just received the rings today, and they are absolutely stunning--much better than I had hoped. If you're considering making a change, I highly recommend reaching out to Manny. He was absolutely wonderful and made the experience so much easier. I have no regrets about my decision and will definitely choose him and the company again. Jackie Upper Marlboro, Md

    I had an outstanding experience at Tustin Jewelry Exchange thanks to Donnie and Andrew. Their…read morecustomer service was truly five-star from start to finish. They were both extremely friendly, professional, knowledgeable, and made the entire experience comfortable and enjoyable. You can tell they genuinely care about their customers and take pride in what they do. They went above and beyond to answer questions, provide guidance, and make sure everything was handled with honesty and professionalism. Management should know that Donnie and Andrew are doing exceptional work and represent the business incredibly well. Employees like them are the reason customers come back and confidently recommend this place to family and friends. I would highly recommend Tustin Jewelry Exchange to anyone looking for excellent service and a welcoming experience. Five stars all the way!

    Cool Cash - paydayloans - Updated May 2026

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