Outstanding customer service and even better vehicles, I was able to trade in my Mitsubishi and get…read moreinto a 2025 Chevy Colorado within an hour. Dylan was amazing and was super helpful during the process, explaining all the numbers and ensuring no detail was missed. Signing each document it was carefully explained, ensuring full transparency through the entire process. They were super helpful in negotiating the final price, and gave a fair amount for my trade in. I would highly recommend them to anyone looking for a vehicle, as they work with you rather than against you like some dealerships tend to do.

I went into dealer today 3-16-26 to ask to take a used vehicle to my mechanic in Essex to put it on…read morea lift. I was told no they only 1 dealer plate and I couldn't use it that long. I went back later after getting Handy Toyota to put it on their lift and give me an opinion, rather than letting me take it they sent a salesman to sit with me. We waited over 2 hours to get it evaluated. The salesman was great about it. The truck checked out with just a couple small items needing attention I paid Handy's for their time and headed back to Nucar to purchase the truck. As we were drove back I told the sales guy i was ok with buying it but would like them to take care of the things if possible. The salesman went over to his manager to get the paperwork and came back a few minutes later super upset and informed me the truck had already been sold yesterday to another dealer and they couldn't sell it. Never again will I go there.

I had a 1500.00 quote for a new replacrment alternator recently and decided to call every local…read moreshop for other options. When I called Dubreys not only was the guy that answered super friendly and accommodating but gave me a quote to have my current one repaired for a grand less. No other shops gave me this option. Turns out I paid less than 300.00 and having no issues and not only that they somehow found my passport I've been looking for and left it in my glove box. I am blown away. Highly recommend.

I went for a front end break job, and then I was told that I also needed 2 tie rods and that…read morethey're only sold in pairs (that's a lie), I was billed $400.00 for the tie rods, the break job was a separate price. I should have done my homework before authorizing the tie rods replacement (they're only about $30 each! the outer ones!) but I thought they were trust worthy, I guess not. Another day my car broke down and the police called them to tow mi car, the policeman was nice enough to give me a ride home. When I went to pick up my car guess what? it was Dubrey's the ones that towed my car to their shop and they charged me $465.00 because they claim they had to use a flatbed instead of a regular tow truck. They are a total rip off and their gas prices are always the highest in town! NEVER AGAIN! Buyer be ware! Dubrey's in out to get you! Dave.

They always take good care of me there to get me in when I need to get in and if I have any…read morewarranty problems, I take care of that. Definitely a good place to go.

I had a wonderful experience purchasing a new car at Della Chevrolet with Jae (salesperson). From…read morethe beginning he was very personable, polite, and professional. He showed that he was extremely knowledgeable about his products but also showed kindness and compassion to me as the buyer. I would highly recommend anyone looking to buy a new or used car to seek out Jae. You won't be disappointed.

It appears unless you will buy off their limited inventory they could care less. Yes it's a plus…read morethey do not work on commission but that appears to be were the incentive drops. I had sent one rep exactly what I wanted, scheduled to sit with him, confirmed before I left, drove 45 minutes and I got there and he made me wait because he forgot, then tried to show me a truck that was the wrong color, cab, & package. Then said let's sit down and tell me what you want. It was clear he didn't read our correspondence and didn't really care. The second rep seemed to be excited at first, but that's as far as it went. The rep never returned any answers to my questions or even replied to asking if they were doing anything. I do not know what their problem is but if this is customer service and care, go somewhere else that will not waste your time.

We were on a road trip and on our way we have a check engine light and traction light on. We exited…read moreto a gas station to see if there was a dealer near by and long behold it was Bokan Chrysler. Emily and Sam were so helpful and got us right in. They diagnosed it and it was 2 coils that went bad. They had the parts in stock and got us on the road again. Thank you!!

A highly professional business. Appraisals that you can trust. Works well with insurance. Within…read morethe last 2 years I had to bring in my car twice (unfortunately) for bodywork and in both occasions my car was returned beautifully. It was impossible to see where the damage had taken place. The owner, Brent Derusha, has a pleasant demeanor and goes out of his way to assist and advise customers. Car damaged in an accident? I certainly recommend this place. Frans Rijnbout

bring your car to a shop that actually shows up when you look it up in Apple Maps. this is amateur…read morehour. women beware- lots of reputable shops in the area, it is just not at all enjoyable to interact with the staff here. phone manners nonexistent and will drive you nuts. customer service alone will have you wishing you just bought a whole new car. i went into this shop upwards of 8 times within a span of 3 or so months. they will consistently not keep appointments, brushing you off one day, then the next day, and then will finally take you once they realize they've brushed you off too many times. almost every time I went in, Brent, the owner, would explain the computer estimate system to me- sometimes multiple times in one visit. i understood the system immediately, as would the average third grader. sadly, things that are easily understood to the average person take Brent a little longer to figure out. i can forgive that- but i don't appreciate being treated as if i have half a brain, especially as a young woman in a masculine space. body work is fine- but in my experience these people don't know much about cars. they took way longer than they promised (forgivable), upcharged me, and then wanted to upcharge me again when they still couldn't fix it. ended up taking my car to a better mechanic who had it fixed up in two days, for a quarter of Brent's quoted cost, all with a helpful attitude and a big smile. the mechanic who actually ended up fixing my car told me that it wasn't working because this shop put a junkyard part into my car. save yourself the trouble and bring your car someplace that respects their customers. and women.

Amazing sales team. Made trading my car very easy. Competitive prices. I've been buying cars here…read moresince it was Bill McBride.if you are looking for a vehicle, give Della a call. The garage is speedy too.

I made an appointment to have my 2024 Crosstrek oil change and tire rotation. There was a mixup…read moreabout my out of state dealer maintenance warranty, and the service team actually got to the bottom of it and honored what I'd been told on the phone. Lots of places can fix cars, but integrity is in short supply. Based on my experience today, this place is managed by fair and honest people, who showed utterly unexpected integrity. Thank you.

I bought a car from this man many years ago, before the internet allowed ou to make or break a…read morereputation. He also did work on my cars. He is very up front about the time and cost of repairs and what he had to do to make a vehicle ready for sale that he could guarantee. He takes pride in his reputation. Anyone who does not will not last in the business.

Really very poor customer service. Liars. Disorganized…read more Aggressive. Abrupt. Go to a real mechanic instead. Anyplace is better.

Update! Matt was excellent in my 2027 Chevrolet Equinox! My husband and I both got new cars this…read moreweekend because Matt was amazing! We got free winter tires for the truck and a discount on mine!

We're from St. Albans and Matt has been amazing over the years! This is our 4th & 5th car from Matt…read moresince 2022 and we are so happy we came back! Thanks Matt! Buy with confidence! If you want experience, no typical run around, or pressure sales experience, see Matt!