Great Company! I really liked how they did a comprehensive overview of the house. I have little…read moreto no tolerance for water issues (water damage expense as well as mold issues). Based on my experience, any proactive issues you can take to avoid any water issues is money well spent. I love how they work with you to stay in your budget but help you to track issues you may see in the future. In our situation, we have a gutter issue that showed up when we had the recent monsoon rain. We're going to fix our gutters (clean them out) but will track a second issue (we also have an issue with the volume of our 2nd floor gutter pours onto our garage roof as the 2nd floor and the garage roof gutter handle the same volume of water which means that if we max out the 2nd floor gutter, the garage roof gutter will be overflowing). They also pointed out that they can fix issues with our porch setting (a common issue given that NC builder often throw all their trash under the porch then bury the trash when they finish their construction). There is an easy fix for that issue. Also, they can fix an issue with our cement driveway slab tilting though it is more expensive given the size of the slab. We'll address this later.

Hired Cornerstone for a very extensive project and couldn't be happier with the results. They were…read moreable to complete the repairs faster than estimated, took good care of the home, and cleaned up the yard before they left. I hope I won't need any more foundation repairs, but if I do, I'd rehire them in a heartbeat!

I was trying to find landscaping services in Burlington and yelp came up with many companies that…read moreweren't in my service area or didn't do landscaping. Michael responded to my request for information almost immediately to let me know that they didn't provide those services emailed me back three times and ultimately recommended a good service in my area. and ultimately recommended a good service in my area. Pretty outstanding for someone who's not even their customer I bet they'd be awesome if you were actually their customer

There is nothing worse than a LIAR! White lies, Black lies, Brown lies I disspise a LIAR. You can…read moreexpect a lie from one person but when it's a group of LIAR'S, I hate with a passion and HATE is a strong word. This "bs" called me and sent an email for an appointment. As a military retiree with additional obligations as any normal individual my time is valuable. I rescheduled tasks to meet with one of the business foundation technician today (10/09/2024) at 11:45 a.m. They did not take a time of their time to call and say the appointment was cancelled or need to reschedule. A business is know by the employees they hire and customer rating. Anyone to include family members and friends can give a high rating. However, the question is are they true. All business affiliated with the BBB pays their yearly fees to advertise but many of those can't deliver. This is one that will LIE about appointments and can't deliver! A one star rating is not good enough.

I have used Willard's Waterproofing for several jobs. I truly believe that they are a great…read morecompany. At this point, they have done about 15 jobs for me in the past 4 years and I will continue to call them. They have worked on houses from $50,000 to $500,000 and I have come to expect the same no-frills, straight shooting, know-how. Given the number of jobs that they have done for me, I think I am a better judge than most.

Had a great guy come out and give us a quote for waterproofing basement. Very friendly and very…read moreknowledgeable. He said he woukd send the quote over the very next morning. It's been weeks and nothing. Tried contacting him directly and also the company. No response from neither. At least just communicate with me and tell me you're not interested in the job. What company just doesn't respond back? Basic business principles. Very dissapointed. Will take my money somewhere else and I suggest you not waste your time with these guys nc obviously they won't give you theirs. Hope this helps someone

I want to give a special shout-out to Mark Wall, a phenomenal inspector with Carolina Basement…read moreSystems. Mark came right in and got to work evaluating what was needed to solve a leaky-basement issue. He was very prompt, professional, and personable. He explained how Carolina Basement Systems could help solve the problem, what products would be used, the funding options, and the warranties. I was most impressed with the great customer service provided by Mark, and the lifetime/transferrable warranty offered by Carolina Basement Systems. If you have a leaky basement and want good value and service for your money, I recommend you reach out to Mark Wall at the company that handles "All things basementy"--Carolina Basement Systems. Make sure to tell them that Kindra Speech sent ya!

Very good communication, quality work. Ronnie was awesome to work with. Encapsultion has lowered…read moreour energy use!

I got a free inspection + quote from Tar Heel Basement Systems and they were super pushy and rude…read more Salesman would not take no for an answer, and they tried all kinds of slimy tactics to close the deal. "Sign today to get an additional x% discount" "My boss won't like this but...." "Oh oops I forgot to add this one $10,000 piece to your invoice, the price we've been discussing for 1/2 hour is now 50% higher" "Well I guess I could give you the friends and family discount..." etc etc Every time I said no to their "absolute lowest price they can do," they came back with another "lowest price" with some kind of discount or deal that they "shouldn't do, but can make an exception for..." I've read online that they do excellent work, but all they wanted to talk about was their competitors. If I had a nickel for every time I heard about "the other guys," I could possibly afford their newest "absolute best price we can do." Not a fan. Just tell me the price, tell me what you do, and cut the gimmicks.

Very very responsive organization. After some of the rains I went into my crawl space and noted…read moresome standing water. I asked Tar Heel to come by and make a determination to mitigate the problem. Before Colin arrived, I had a good sense of what was needed. I had an issue with a basement problem in a former house, so I was prepared for any "oversell." Oh, and my wife had over 36 years in the building industry. Colin provided a very detailed findings and options for correcting the water problem. We were both happy with the proposal and will be moving forward.

Jacob started encapsulation of our Crawlspace and didn't complete the work. We have sent messages…read moreand they have been ignored.

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