Kathy and Willy are the owners and they always make my visits fun. I'm always pleased with how my nails look and the pedicures are awsome. I look forward to my biweekly visits. read more

We went to this salon looking to have a fun girls day. Choosing this spot was the worst decision. We scheduled for two together mani/ pedis. The entire appt was 2.5 hrs as the owners decided to take other clients while we were only half way through getting pedicures, so we had one person for remainder of toes and then waited for each other for nails. .. toes with different length nails, childlike nail polish, and visibly dry skin on feet.. and the nails- similarly awful. The gel was bumpy, our cuticles were not cleaned up. When we expressed concern about the time, they said someone did not show up, though did not take responsibility for taking other clients and leaving us. Terrible experience with poorly trained nail technician's. read more

Nail person/owner was on her phone entire manicure. Then when I checked out was changed for taking off the acrylic they put on. She also made my cuticles bleed with her dremel. My nails look like crap. I paid a lot of money for this. Never go here. This old lady should get off her phone. read more

Nice place to get my nails done welcomed me as a walk-in went the extra mile to help me Thank you. Kathy read more

I always come here whenever I am home for break, and I have never been disappointed. Actually, I have been coming here for years with my mom and sister! Everyone is always very friendly and the staff do excellent jobs. I love getting a pedicure and a gel manicure. It's clean and there's a relaxing atmosphere. I recommend going if you are in Eastern Connecticut. read more

Amy you are an amazing person, but lately your work has been off. My daughter nails fell off after a week and my nails are lifting already. Thank you for your service but I will be taking my nails elsewhere. read more

Hi folks- Saw previous reviews and just thought I would let people know I am happy with TC Nails. I have been going to them since 8/2018, once a month for Powder dip and occasional pedi's. I have always been happy with quality of work and price isn't bad. I've never had an infection or shoddy work. Store is clean, work areas clean, bathrooms clean. ( Can't say that about other nail salons). Staff is kind and friendly. I've never had a problem with getting an appointment or just walking in for service mid-week. ( Weekends are busier ) I saw a comment about the amount of time for mani/ pedi a previous customer complained about. But really- quality of work is there ! Try the place- you might just like it! Tell them Mary sent you ! read more

Im not sure why theres negative reviews, I went with my little sister and they took us as someone canceled and really took their time with us. I have gone here over the years and never a bad experience. My nails always last the amount of time they should, even for working in a warehouse. read more

Always very nice and go out of their way to get you an appointment. They were professionally and was put here to get my pedicure done there. And spa. Would recommend them highly to anyone. read more

Went here for a long time. Then when I would make an appointment, Chris would tell me that my appointment was for another day. Had always gone on a Tuesday afternoon as that was my day off. Became rude and starting charging more. Won't go back there. read more

Kim was very rude to me as I was telling her what I wanted. She was even talking negative about me in Chinese to another nail tech while pointing and shaking her finger at me. Kathy had to finish the job and I still did not get anywhere near what I had showed pictures of. 3 other times within the last year or so since new management opened, my nails were clumpy, splotchy and chipped, or lines not crisp. There are MUCH nicer places in town. Do not come here. read more

Got a gift certificate for my birthday...came out on a Sunday morning to use it (really needed it)...have been here before and had good service, but today was not one of those days. While I was waiting someone called to make an appointment. When she arrived for her appointment, I still hadn't been seen yet. As I wait, there's also one other person who was here when I got here and hasn't been seen. As I write this, the person who called to make the appointment got seen before me, so I guess I should have made an appointment? It hardly feels like "pampering" if people who come in after you get seen first. I complained to one of the women...she said I "couldn't complain". My complaint was NOT that they were busy. I understand places get busy. My complaint is the shoddy service, unequal treatment, and the excuse that the woman who made an appointment while I was sitting there was seen first. They should have made her appointment later. If you can get seen, this place isn't bad, but ignore the sign that says "walk-ins" and make an appointment or go someplace else. The guy here doesn't seem to manage it well. Bummer. read more

Beware, this salon isn't fit to operate. I went in for a simple fill and came out a mere 2 hours later with 4 deeply cut cuticles. Not only was I late for dinner, but my bloody fingers weren't exactly encouraging anyone's appetite. A few days later one of my fingers is still red and swollen and seems infected. Stay away if you value your time and appendages. read more

This is a great salon. The owners are on site each day. The staff are polite, do a great job, and the facility is clean, clean, clean. They are very talented also. I have no ideas about the other comments - I've been here for years, and never had a complaint! Great salon, staff make you feel special, great results. read more

I have gone to TC nails many times and I will no longer return. I handed them my debit card to pay for my $65 purchase and they swiped it twice, and told me it had been declined. I read the receipt and it said "invalid card," so my card wasn't declined. I handed them a second card because I just wanted to leave and it went through immediately. When I got in my car, I immediately checked my account balance to make sure nothing was wrong with my debit card, and sure enough, I had a charge on both of the cards I had given them. So, I went back in to resolve the issue and they gave me attitude, told me the card had been declined and there was no way that I could have been charged twice. Finally, they called the "manager" and he argued with me after I had been forced to speak with him myself on the phone, since the two people I was dealing with couldn't properly explain the issue. I left him with my phone number and name and he called me to tell me the transaction had been voided the next day. The next day I checked, and the transaction had NOT been voided. In the meantime, my nails started to chip after only ONE day. I got gel polish, which is certain to last about two weeks. When I called to tell them I was coming in to get them fixed he told me there wasn't any certainty they would do it for free, since my nails might be "too soft" for gel and I might need to take a break. I agreed, and showed up for my appointment. I showed the "manager" my nails and he sent me to another woman who looked at my nails as well and they decided my nails were not "too soft" for gel. So, they told me I had to use the same color if I wanted them fixed for free. I asked if they thought the issue was the polish, and they said no. My guess, was it was the polish since this had never happened before. So, I picked the same color and sat down with a woman (I think the owner) who started buffing my nails. A minute later, the original woman who did my nails came out and started grabbing my fingers in a rude way and started speaking angrily in her foreign language. Next, they had me move to the original lady who messed up my nails and she was not being very nice and was clearly very mad. She called the "manager" over and started angrily speaking in her foreign language. I asked what the problem was and he said "your nails are too short." I do have short nails, but I'm 27 and I've been getting my nails done for as long as I can remember and I've always had this length, but never was I blamed for the salons mishaps. Eventually, after feeling like I was the bad guy for about 10 minutes, I stormed out and told them I was taking my business elsewhere. Now, I have to contact my credit card company to argue the TWO charges on my cards and I will never be returning to TC Nails. read more

The choices for nail salons in this area are limited so in a pinch this place will do. But it's just ok. The fumes are bad; the polish selection is limited and some bottles seem old/in need of replacement; they encourage walk ins but push appointments so even when it seems slow you might have to wait. With that said, they do a decent enough job and they are very nice. So if you really need a mani-pedi, it's fine. read more

This is a HORRIBLE salon- do NOT go here! I went to get my nails done with the Shellac nail polish, which I've done at another salon and loved. I had an apt for 1:00, but they didn't take me until 1:30. By the time they took me, they were rushing. They smudged my nails and missed a whole side of one of them. They had to keep putting my hands under the UV because they wouldn't dry, and when she went to check them, she would smudge them and have to put on another coat, which again wouldn't dry. Then, as we were waiting, she picked at her armpit under her shirt, then returned to my nails without washing them. After being there for over 1 1/2 hours, I had to rush out, even though I wasn't thrilled with the experience. When I got into the car, two of the nails smudged (Shellac is usually dry after being put under the lights, so this obviously was not done right). After 4 days, they were all chipping. I went back and asked for them to take it off. They used an electric file and literally drilled it off my nails. It took 45 minutes between drilling and soaking my fingers in nail polish remover to get it off, and they refused to give me my money back. HORRIBLE experience! DO NOT go! read more