He was quick to respond and came out the next day. It was a very no hassle experience. It was such a limited interaction that it is hard to have much to say, which is a good thing really. I don't want to have to have a whole lot of interaction for a simple job. If you did, then that indicates a problem, and I had no problem here. The following issue is minor and shouldn't dissuade any one from doing business with them.
The only thing that I wasn't thrilled about was the price. Maybe $300 is the bare minimum for him to come out, i'm not sure, but he took less than twenty minutes to fix my roof. I wasn't home, but thanks to my Ring doorbell, I saw him climb on the roof at 12:00 and then climb down 12:05 and take the ladder away and not come back. While on the roof I saw him throwing the coupe damaged shingles down. At 11:45 he was not there, so sometime between 11:45 and 12:00 he showed up and was done by 12:05. Because of how quick he came out and how response he was, I am giving him the benefit of the doubt and believe he treated my job the same as he would anyone in the terms of cost. He may have even escalated my job above another because it was a small repair and it was during a few little rainy days. All I can really compare it to is the other repair men I have had come out in the various fields like plumbing, electrical and others and have an idea of what prices generally can run.
My cynical side has noticed a pattern that if I am not home for the work then many tend to over charge the cost and I think that has to do with the lack of supervision and because I live in a decent home many see that as an opportunity and take advantage of that. Again, I am not saying they did that here. Only saying that $900 an hour ($300 for 20 minutes) seems a bit high for almost any field.
I would not hesitate to call upon them again for work, I would just receive a few estimates. read more