Their service and expertise never disappoint you. Return customer for the last four year for their…read moreexcellent service.

Switched to Easy Tax Service this year and I'm so glad I did! Lily was hands down amazing to work…read morewith--super knowledgeable and incredibly easygoing. She has a way of explaining things that just makes sense, even if you're not super tax-savvy. One of my forms came in late and she had no problem helping me file an amendment. Super helpful, super patient. I'll definitely be coming back to Lily for all my future tax needs. Highly recommend her if you're in the area!

Silvia is FAST. Like "blink and your W-2 is already entered" fast. On top of that, she is insanely…read morefriendly -- the kind of friendly that makes you forget you're talking about taxes and not winning a small lottery. I walked in stressed, confused, and fully prepared for emotional damage. I walked out calm, informed, and weirdly happy??? Who has that experience doing taxes?? Silvia explained everything clearly, moved with purpose, and treated me like a human instead of a number. No nonsense, no attitude, no wasted time -- just competence and good vibes. If you want your taxes done right, quick, and without questioning your life choices afterward, this is the place. I would give 6 stars if Yelp wasn't scared of greatness.

While there are some positive reviews now but don't get surprised by IRS letters a few years later…read more(see the photo), I had a very different and costly experience. Despite being told my 2019 tax returns were handled and filed by Jonathan (See photo), I discovered in 2024 via an IRS letter that they were never actually filed. After confirming this with the IRS, I had to hire a CPA to resolve the issue, resulting in significant penalties and interest. Also spending time and effort for this mess. I spent a lot of time speaking with the IRS many times. Avoid this company at all costs. I dealt with Jonathan, Samantha, Silvia, and Mason, all of whom were unresponsive and unprofessional. After dozens of calls and emails, they finally refunded my filing fee ($1500) but refused to cover the heavy penalties and interest their negligence and obvious fault caused me. I hired the lawyer to file lawsuit and will also report them to the IRS. I am also in contact with other victims of not filing (listed below) to join my lawsuit. My lawyer told me that they had multiple businesses with bad reviews and reputations in LA before they started business in Norand California. Don't let them scam you too. AVOID HERE. I will post my progress of my actions. Please see reviews from these people Jessie S review from Jun 13 2024. Zhang D from May 08 2023 Susan M from Oct 2 2022 Nunya S from Apr 24, 2021

Been going to this place for years to get my taxes done. I…read morewent the other day for an appointment. Saw this on the side of receptionist's desk. This place ain't suffering from lack of business, not sure how they thought pulling this one over their client's heads would be justified.... You sell no product that is tariffed. Literally nothing, yet your greed has no bounds.

A family member referred me to have my taxes done by Daniel. This is my second year filing taxes…read morehere and I highly recommend Daniel. He is very knowledgeable, explains/ shows what he is inputting, throuogh, efficient, and is friendly. I booked 2 appointments back to back for myself and my partner. Daniel is able to do both of our taxes in about an hour or less.

Sullu is my tax guy for is my tax guy for 8 years now, he is great and i always highly recommend…read morehim to my friends. My whole family clan goes to him, he is fast and efficient. He makes sure you get or pay what is fair for you..

Been going here ever since I had to file my own taxes and haven't changed since cool dude knows his…read morestuff great atmosphere

This is the third time that I've contacted Dawood Khan to contact the IRS on their mistake. And he…read morestill hasn't responded. All this company does is take your money and throw you aside. Dawood told me to contact the IRS and when I told him that since he's a third party and the mistake happened on their end they need to fix it. He hasn't responded and this company has until Monday to fix their error or I'm getting authorities involved. Last year I didn't get my full refund, when I asked Dawood Khan about it he said "call the irs." All this company does is make you pay and toss you aside like trash. They won't keep in touch with you to help you if you have questions. Which means they might be under qualified or just in it for the money instead of actually helping people.

Went to Ibrahim shah today. Loved his service soo much. Genuine guy and honest. Explained…read moreeverything properly. Definitely will go back to him next year! -Varender(Vinny)

First time requiring the need of a tax professional and being a CPA myself, I thought Sophia…read moreprovided excellent service. Sophia and team provided detailed list of items and a safe portal to upload them, no more sending in paper receipts! I have heard horror stories of preparers ghosting their clients, not Sophia, she kept us informed all along the process. Efiled today- 15 days early! Taxes made simple!!

Amazing Customer service on getting our taxes done. Explained the entire year end taxes to us…read more Thank you Sophia!

The Tax Magic team, especially Irfan, has been great to work with, caring not only about us but…read morealso providing and giving insight for every line item, checking and rechecking documents, asking questions that we did not even think of putting in, and making sure we did not miss a penny. I highly recommend working with Tax Magic who prepares efficiently as well provide guidance on best practices for tax savings.

Difficult to reach on the phone, appointment was missed. I have no idea about their efficiency and…read moretax preparation. They might be great.

I now owe money to the IRS because Geneva failed to calculate my husband and I's W2s correctly and…read moredidn't file a single 1099. The 0 should have been a clue it was incorrect. Giving 2 stars because the state taxes were filed correctly. Which adds to my confusion about why the federal taxes were filed incorrectly. They never check their email and the voicemail box is often full. They are incredibly unprofessional in their conversation topics, things I have learned about them over the years involve Geneva and one of her daughters taking her dying mother to Thunder Down Under and how much they dislike their oldest son. If for some reason their oldest kid reads this, I am sorry you spent time in juvie and your mom refused to attend family counseling because she, "didn't have the problem," she felt you the child had the problem. I hope you and your wife have a lovely life in the Napa area and cut them off. My husband and I are on your side because your mom's version of you, your life, and your wedding painted her in such an awful light, we can't possibly imagine what the reality for you was like. That should give people a sense of what they have to deal with if they go. Also, to the owners of Hayward Car Wash, we know how much money you made last year. Won't publish it on Yelp. But if you see this, consider getting a different accountant that won't tell random customers how much you make.

WORSE TAX BUSINESS IN CALIFORNIA! Geneva and Tad are so unprofessional. They do not return phone…read morecalls or voice-mails and they are never in the office. If you want to have your personal or business taxes completely ruined. They are the couple for you. By far the worse tax prepares I have ever worked with. How they are still in business is shocking because they do not care about you or your taxes,as a customer. Once you pay you will be ignored by both of them. They lack professionalism and the experience to file your taxes.. I wound up owing the IRS $250,000 because of several mistakes made on my taxes for a house I sold. IRS froze my bank account and it was a nightmare getting resolved because both TAD and Geneva ignored every phone call and email. This is by far the worse business I ever ever dealt and two horrible individuals. Also corporate does not care about their franchises. That's how they are able to stay in business. The location is basically a dump. They are not a business at all. The location is just a tax write off for them. They aren't their to conduct business. Don't make the mistake and use them. Pay attention to the negative reviews. This will be the worse experience of your life if you go with them. Also check out their hidden negative reviews.

These are some of the most understanding and helpful people you can come across. The process of…read morefiling was simple and everything was made very easy to understand. My lack of knowledge was not an issue and plenty of time was taken to make sure I was up to speed with everything. 10 out of 10 will be using Diamond Bay Tax Services again.

I was glad I was able to get an appointment quickly close to the deadline and at a decent rate…read morecompared to others. A lot of places were charging way too much. I was charged over what I was quoted, but I just paid since I don't like being difficult. I usually do my own taxes but people kept telling me that I'd get more through a professional. Come to find out, it was the same outcome, so I'll go back to doing my own taxes next year. It was worth a shot. Anyway, they were nice and straight to the point. It was easy filing as we had a simple tax return. Would I go back? Probably no, but I thought I'd give it a shot.

I've been using H&K for my taxes for about a decade now and I can't even imagine going back to…read moreTurboTax or even worse HandR Block, they actually know me and work to make sure I'm getting the best service possible. The price is fair, the service is personable, honestly I can't imagine going anywhere else at this point.

First time doing my taxes this year with Hank, and actually understanding how taxes work. It was…read morerecommended by my in laws and I have to say I'm going to be coming back every year.