Tod is a knowledgeable, dependable, friendly and effective tax preparer. And his service continues…read moreway after the taxes are filed when I have tax questions and income changes. Download/print out a couple of pages to fill out with your info and then turn in or up-load your tax papers for him. Done. He will clearly explain what he has accomplished and what you will have to pay and later do for the rest of the year. A great person to help you during the tax season and beyond.

Thank you Tod and team for taking care of me for 2025. I love the secure website where I can upload…read moremy paperwork seamlessly from anywhere. Your team is great about confirming the secured documents have been received. The turnaround time was right on par! Looking forward to utilizing your team in 2026.

Aloha All, As always, I had another great experience doing…read moremy tax here at RP Tax Service. Robert has been such a blessing ever since I decided to do my taxes here. This year has been yet another example of what his knowledge and experience can do for me. This has been the best return I've had yet and it keeps getting better every year. I can also give a big Thanks to President Trump for no tax on OT! It's Real! I tell my family, friends, and co-workers about my experience here at RP Tax Service all the time. I think everyone should know about Robert and RP Tax Service and see what's possible for you. Thank You Robert for all that you do for me and our community! See you next year! I truly recommend this business! Aloha and God Bless Robert Berasis

CAUTION: RP Tax Service - Cannot Recommend…read more I am not a current client of RP Tax Service but I requested help from them with tax preparation and a more urgent tax planning project. A number of reviews on Yelp and Google are similar to my experience. These reviews and mine convey a consistent, ongoing severe problem with incompetence and/or a "who cares" attitude from RP Tax Service. This should be disturbing and alarming to all those currently involved with them and for those wondering if they should get involved with RP Tax Service. I called numerous times before leaving voicemails or sending messages and NOT ONCE did anyone pick up the phone when I called at different times on different days. I left a voicemail and/or sent a message on August 4, 2026, August 5, 2026 and August 20, 2026: 1.) My phone number and email address was provided with each and every voicemail and message. RP Tax Service NEVER responded. 2.) I even requested a courtesy response from RP Tax Service even if they were not accepting new clients so I would know asap to begin looking elsewhere for help. RP Tax Service IGNORED. I check my email spam folder 2-3 times per day and the spam setting is set up to ONLY delete messages that are 30 days old. My voicemail setting is set up to show all calls AND attempted calls even if no voicemail is left. Today's advanced technology exists that can place visible pop-up messages on websites; and/or send automated responses to inform people of companies' intentions or abiliity to respond, if they are accepting new clients or not; and if delayed responses should be expected, etc.. NONE of this on the RP Tax Service website. No helpful automated responses received by me either. Disturbing and puzzling. Is RP Tax Service tax programs and guidance also behind the times as well? . Of course, the RP Tax Service website includes all the usual boastful, sentimental and pretty language stating how great they are and how devoted they are to customer oriented service. Big talk. Actions are what matters. So what do we have here? What should we make of my experience and others' similar experiences? What impressions and conclusions should be drawn? RP Tax Service: Lack of professionalism Lack of basic, common reasonable courtesy Lack of a conscientiousness, caring & concerned attitude Lack of organizational skills & management Lack of time management skills Lack of adequate staff Lack of cutting edge technology Are these fair and reasonable impressions and conclusions? Tax preparation, tax concerns, IRS problems and issues, and accounting all require tax firms to possess timeliness, effective technology, proper communication and responsiveness AND NOT LACKING in any of the skills and qualities that I mentioned directly above. Am I right? RP Tax Service can just as easily fail you as they failed me and others, client or not. Given my uacceptable experience and those of others, what do you think the odds are that RP Tax Service will also fail you? Is the gamble worth your hard earned money and potential IRS problems and fines? If and when RP Tax Service responds to this review: Please ask yourself if the RP Tax Service response adequately justifies their failure to respond to me and others. Does their response give you confidence that you won't also suffer the same experience as me and those of others. What deficiences in competence and attitude have been corrected so that their monumental failure with me and others will not happen to you after you fork over hundreds of dollars to RP Tax Service? So if you are convinced that RP Tax Service may be lacking in professionalism, basic, reasonable courtesy, a conscientiousness, caring & concerned attitude, organizational skills & management, time management skills, adequate staff, and current cutting edge technology, why not seek out any of the other numerous competent and caring tax professionals out there? Do you have to settle for unsatisfactory service for your critically important tax needs? No you don't.

Joanne Chang CPA has been my tax preparer for umpteen years. I am not sure how many is umpteen…read more But I don't worry, because Joanne can figure it out. I always pledge to be early. LOL! Joanne and her assistant Bonnie really impress me with their ability to be familiar with my personal business and financial goals. Joanne seems like she can pick up wherever she left off last, and can remember details, offer suggestions, and find ways to reduce the tax liability through IRAs, or with proper estimated tax payments. When I call and leave a message for Joanne, Bonnie can recall who I am and remembers to tell me messages back from Joanne. I'm so flattered. I would not be able to do my own taxes due to the amount of time it would take. I totally trust Joanne's Tax and Business Services. I would highly recommend her 100%. Thank you Joanne! If you ever read this, I hope you know that I meant every nice word! Even the part about filing taxes early! Yelp 365 Challenge: 147/365

I have never, EVER! ... had a more thorough and pleasant tax experience! It was a true breath of…read morefresh air that the tax preparer took the time to explain every little thing to me in my slightly complicated taxes. Frankly I was bowled over by the care the preparer took, checking with me often about details that could save (or cost) me money. I would highly recommend this business to anyone who is looking for a professional, thorough, and personally caring tax preparation service!

Paula Jo Barrett originally told us it was a software error that led to our 2018 IRS audit. We…read morealways felt we were in pretty good hands until this - our first - audit occurred. This is when Paula Jo's lack of empathy became apparent. We found her unresponsive and very unwilling to help. Unfortunately we were lead to believe if any errors ever occurred with the tax returns she did for us that she would be responsible for any interest and/or penalties that might accrue. Not so. We were on our own. Paula Jo not only kept the money paid for preparing our faulty 2018 tax return, she also refused to pay the IRS interest and penalties accrued. Beware: Check your preparer's qualifications: Look for a preparer who is a certified public accountant, an enrolled agent, or even an attorney. Find someone that is required to meet education and experience requirements, pass an exam, and adhere's to professional standards. Don't be afraid to ask for references.

Paula is a rare jewel ,. Friendly , quality service . She's done my taxes for years and never…read moredisappoints.. one of the only good things about tax time is I get to see her again every year lol I always go away feeling better about my situation than I thought I could , no matter what it is . She knows all the ropes! .

Friendly staff and easy to work with. Helpful and responsive to questions. Will use again next yearread more

I've been doing my own taxes for many, many years but the laws are constantly changing and I didn't…read morehave confidence in myself to do them anymore. I was talking with a friend who recommended Hawaii Tax Services. They are a locally owned small business, just like me. I didn't ask for a particular person, but Joey Tesoro was the preparer who took my file. It usually takes me about a week to finish my tax returns. He asked pertinent questions and after about 2 hours, he was finished. I was really surprised. He had good suggestions for next year, but some habits are hard to break. I will definitely go back next year and would recommend them to other small businesses for their tax preparation needs.

Highly recommend. Quality services rendered…read more Charanie does a great job, and we enjoy watching her process on screen. She's quite the PROFESSIONAL and very Friendly.

We have been going to Charanie for over 5 years to do our taxes. She is incredibly knowledgeable…read moreand always takes the time to explain the entire process so we understand everything clearly. She answers all of our questions and makes what can be a stressful process feel simple and organized. Booking is super easy -- just go to her website and schedule directly online. I highly recommend her if you're looking for someone professional, thorough, and reliable!

Its very small place, but the service was amazing and in a timely manner. Mr. Nguyen was very…read morehelpful and pleasant to work with. Highly recommended.

Best tax services in Honolulu! I can't believe I didn't come here sooner. Chau(Joe) and his team…read morealways deliver great and pleasant services at their office. Compared to my former tax place a few blocks down the road, this place excels in service and value. I usually file my W-2 and my 1099. My first year filing Joe helped me out on my G-45/G-49 as well as tips on how it works. Before coming here, I've been paying the extra 4% tax which I should have only been paying the 0.5%. I didn't realize I've been filing my GE Tax wrong. Fortunately Joe is well verse in Hawaii tax laws, he helped me amend my filing to get the money back! Got a check for $1.4k in a matter of weeks. Their office is located on the the river side of Chinatown. You can park on the Municipal parking on Nimitz and a minute walk over to their gate where you call to get buzzed in. The waiting area is spacious and they offer free snacks and beverages. There's even a huge tv to watch while you wait. You can also make an appointment on their website. The office is spacious with at least 4 accountants at the office helping out Joe. And what I like is that during the consultation, they have a lcd screen you can look at to see what they are doing. So they literally talk you through your taxes. They look for deductions and give their professional advice as well. This is my second visit and I've been telling my friends, clients and family to get their taxes done here. I have been with my former tax accountant for years and have been paying almost twice as much for the same service. I am also happy for my return these past couple years as I got a lot more than the other place. Give them a try and you'll see what I'm taking about.