I have used Kathy for a few years now and she's done an amazing job with my personal and corporate…read moretaxes. She always answers my questions and her range of knowledge is impressive. Her prices are reasonable but not cheap - and you don't want a cheap tax expert any more than you want a cheap lawyer.

just called their office today and explained my unique tax situation that I have foreign income…read morethat I need to report and if they do that as service. The receptionist on the phone actually laughed at me and replied with a condescending tone of voice Her: "Today is April 10th..were you referred to us?" I said "No Her , still in super condescending voice "I'm sorry, we are too busy and can't help you". Well I guess there's a reason Turbotax is so popular, a professional accountant apparently needs more than 4 days to prepare an income tax return?!! Or Maybe they have too much money on their hands to hire a snobby receptionist to push their business away...lol.

Excellent communication, trustworthy, overjoyed to find Tax Guy Mike. A++…read moreI started with my tax returns, then he did my mother's and child's - all done expertly, timely, professionally.

My daughter Kristine was lucky because I found Michael accepted doing her tax return in the last…read moreminute. Michael was extremely busy with the tax season with his clients. In my experiences with other CPA, he is extremely knowledgeable, very professional, trustworthy and very helpful for my daughter's tax returns. He has so patient with her. He also answered all my questions in the meantime. Lol, we never meet him in person, but my daughter's tax return was filed by him smoothly. My daughter and I were so happy and truly grateful for his tax return service. Now I and my husband just got informed from our own CPA that he is going to retire on December this year. We are hoping Michael still can accept us become his new client for help our tax return's needs from now on. Aloha and Mahalo Nui Loa!

I know Janet with Wr Financial for years and have been her client for my private and corporate Tax…read morepreparation Janet and her team are very knowledgeable and while she does her best to consult about every tax deduction possible, she also consults you in best practices to do your taxes in a way that you can avoid audits and any other trouble, she always goes the extra mile and her service is just great. I like her client vault application, where you conveniently have all your files in one place behind a secure login. This is great as I always know where my tax files are. We love to work with Janet and highly recommend her.

Ramos Tax Service came highly recommended by my husband's co-worker, and I'm so glad we decided to…read moregive them a try. For the past ten years, I've dreaded tax season because we're in a higher tax bracket. We used to go to another accounting agency, but over time we noticed they weren't really taking the time to thoroughly go over everything with us, and their fees kept increasing. Enter Ramos Tax Service. Although they do not take scheduled appointments, the process was still very easy. They have parking available, and once we checked in, I believe our wait was only about 20 to 30 minutes, which honestly was not bad at all. They even had snacks available while we waited. Once we were called, Noemi was incredibly friendly and helpful. Even though we ended up owing taxes, she took the time to carefully review everything with us, which definitely eased some of the sting. She also gave us very helpful suggestions for next year to help minimize what we may owe. And their fees? Very reasonable. Do I recommend Ramos Tax Service? Absolutely.

First time here, founded on Yelp. Based on good reviews, decided to give this place a chance…read more Filing late this year and needed to get my taxes done before the dead line! Luckily they accept walk ins. I signed in about 1040am and got called around 130pm. Mrs. Ramos was quick and kind. Seems like when I got to her all of my information was inputted into her computer. Might've been her assistant that sat next to her helped her input all the info's, to speed up the process. I sat with Mrs. Ramos for about 10 minutes and I was done. The outcome of my tax return was not the outcome I wanted but oh well. It is what it is. I feel no matter what, taxes is always owed on my part. They charged $150 for service which I think is fair, based on what others are charging to do taxes now days. If you do decide to come here, expect to wait. They do have a lot of clients and new clients as well, based on my observation while I sat and waited. The waiting area is clean and comfortable. They provide snacks to purchase, cost is about a dollar each. Parking can be a little difficult, as they have about 6-8 stalls in front of their office. I believe you could also park on the street and walk over. Location is right across the street from Honowai elementary. Not sure if I'll return next year, but I'm glad I gave them a chance and I'm glad they took me in as a walk in because I needed to get my taxes done ASAP.

Kara gave us advice and helped us start our LLC (how to do it on our own so we do not get charged a…read morelot of money for an account or CPA to do it). She was knowledgeable about starting a small business with an LLC, so I will give her that, but after working with her more, my husband and I have decided she's just not what our business is looking for, especially since we are now growing. We were happy with her service in the start but overtime it was just not up to par. Yes, she can advise on how to start an LLC on our own and do our tax returns, but that is it. If you are looking for someone to help you plan ahead for your business for tax strategies and tax planning, this may not be the place. We only ever heard from her for our returns and that was it. Upon going with another company, we also discovered some forms we did not file but were supposed to, which Kara did not inform us of. For tax returns, there is a portal to download your documents, but there is no "list" or things that we should consider uploading, so it can be a lot of back and forth on- send your expenses, send your mortgage, send this and that or cannot finalize return, etc. It just seems unorganized and if you're dreading taxes, this will make it worse. I also had a return for a different state in 2022 that was not filed (unsure why a different company omitted it). However, I decided to do it independently since Kara mentioned there would be a nominal fee if she did it because she does not know about another state's filing regulations. I asked the previous accounting company if it would cause any problems since it was omitted, and they said it would be ok since the IRS has a matching system and will send us a notification if anything was excluded so we could wait for that. Upon getting the notification, we can decide whether to make an amendment. Kara failed to mention that part. We felt she just wanted us to spend more money to have her do it or something. We moved from MY Personal CPA to her because yearly we would get a different tax preparer so we thought if we went with a smaller company (First Choice Accounting) we would get more personalized help but going with a one person team means getting emails at odd times like late at night and getting missed. Also, even though I did not go with Kara submitting my out of state return, I got charged a one-time $150 fee for Kara reviewing the 2022 tax return which I was not aware of. She was not upfront about the fact that there would be a charge when she asked if I could send her my 2022 return so she could look at it to figure out why the other state W2 was omitted. When I brought up that I was not expecting a charge, she did not reply to me. Finally, she always apologizes for responding late. Her cat got spayed, stayed up late, and was busy. You call her, and she doesn't pick up, but she will reply via email which increases more of the back and forth. This pretty much sums up why we are going with someone else even if we have to pay $400 to part from her since she said she already worked on our return even though she was still asking for documents and more clarification.

Kara was prompt, professional and I could tell that she didn't just want to bank a customer on our…read moreinitial consultation. She was thorough with her filing of my tax & helped me through a lot of forms/things I was not aware of for filing as a 1099 contractor, as well as with multiple W2s.

They were ready and willing to help me with a 1099 form that my accountant no longer did. Very…read moreefficient! Thank you!

Word of mouth travels faster than any advertising. Surprised that no one started a review yet…read morebecause Steven has been a Certified Public Accountant since 1994. Our family has been working with Rowen (next door) in the Ala Moana Pacific Center since 2003 and Steven came highly recommended. We are so grateful for the time he took to explain next steps, deadlines, and requirements for handling Uncle's matters after his passing. Thank you Steven and staff!

Excellent service, friendly, fast service. It's my first time filling my business taxes and they…read morehad a lot of patience with me despite missing a lot of information. Highly recommended.

Westside taxes is no longer located in Aiea. They are located in kapolei at the self storage. My…read morehusband and I have been going to her for years. My parents and daughter go to her now too. She is the best! She helps me get through the tax season, worry free. She makes everything so convenient. I would recommend trying her out.

This review is very heartfelt ... Finding James Obenour has been a Godsend !!!…read more He came highly recommend by a business associate as we were knee deep in a new business and wanting to keep up with the work load while being in compliance to all State & Federal tax requirements. From the first meeting we knew that James was our "guy" ... he is calm, easy going, patient, honest, takes the time to listen & explain and has become part of our team in making our business grow !!! James has got our business organized, up to date and continues to guide us forward ! James has a team at the accounting group that help with our needs that are equally as good- Vel & Becky! We appreciate and recommend them for all your tax & accounting needs !!! The office is clean and professional, everyone is very efficient and timely in getting back to you, and the growth of our business is a testimony to their management of our books ! Thank you, James ... we appreciate your time and talent very much ... Highly recommended!

CAUTION: HiAccounting - Cannot Recommend…read more I am not a current client of HiAccounting but I requested help from them with tax preparation and a more urgent tax planning project. I called numerous times before leaving two (2) voicemails and NOT ONCE did anyone pick up the phone when I called at different times on different days. NEVER. Ridiculous and awful. Two (2) voicemails left on August 19, 2026 and August 25, 2026. I slowly, clearly, and competently left my email address and phone number both times. HiAccounting NEVER responded. Please note: I check my email spam folder 2-3 times per day and the spam setting is set up to ONLY delete messages that are 30 days old. My voicemail setting is set up to show all calls AND attempted calls even if no voicemail is left. The HiAccounting phone system was ALWAYS malfunctioning EVERY single time I called, directing callers to push extension numbers that led nowhere. Today's advanced technology currently exists that can place visible pop-up messages on websites, and/or send automated responses to inform people of companies' intentions or ability to respond, if they are accepting new clients or not, and if delayed responses should be expected, etc. NONE of this on the HiAccounting website. I also did not receive any automated responses to my messages. Disturbing and puzzling. The Key Question is this: Is HiAccounting tax software and accounting programs, guidance and other technology also incompetent, useless and unreliable? Of course, the HiAccounting website includes all the usual boastful, sentimental and pretty language stating how great they are and how devoted they are to customer oriented service. Big talk. Actions are what matters. So what do we have here? What should we make of my experience? What impressions and conclusions should be drawn? HiAccounting: Lack of professionalism Lack of basic, common reasonable courtesy Lack of a conscientiousness, caring & concerned attitude Lack of organizational skills & management Lack of time management skills Lack of adequate staff Lack of cutting edge technology Are these fair and reasonable impressions and conclusions? One, some or all of the above? Ok, we agree. Tax preparation, tax concerns, IRS problems and issues, and accounting all require tax firms to possess timeliness, effective technology, proper communication and responsiveness AND NOT LACKING in any of the skills and qualities that I mentioned directly above. Am I right? HiAccounting can just as easily fail you as they failed me, client or not. Given my unacceptable experience, what do you think the odds are that HiAccounting will also fail you? Will they ever call back after they take your money? Will you be able to connect to anyone's extension? Is the gamble worth your hard earned money and potential IRS problems and fines? If and when HiAccounting responds to this review: Please ask yourself if the HiAccounting response adequately justifies their failure to respond to me. Does their response give you confidence that you won't also suffer the same experience as me? What deficiencies in competence and attitude have been corrected so that their monumental failure with me will not happen to you after you fork over hundreds of dollars to HiAccounting and you maybe have an urgent tax or finance issue? So if you are convinced that HiAccounting may be lacking in professionalism, basic, reasonable courtesy, a conscientiousness, caring & concerned attitude, organizational skills & management, time management skills, adequate staff, and current cutting edge technology, why not seek out any of the other numerous competent and caring tax professionals out there? A ton of worthy competition out there. Do you have to settle for unsatisfactory service for your critically important tax needs? No you don't.