All of the five star reviews are accurate: I can't recommend Utah Valley Mortuary highly enough…read more I live out of state and was in Utah to be with my mom as her life ended. In the days leading up to her passing, I was in no mood to do a lot of research and price comparisons with mortuaries. I had received a few recommendations from local friends and acquaintances, and Utah Valley Mortuary was the first (and only) place I called to make arrangements, in an almost arbitrary selection process. I was fortunate, then, that Matt and his team were extremely sensitive and professional from the very beginning. As others have mentioned, their pricing is reasonable and they didn't push us to buy anything we didn't feel we needed, which was great because when we buried our father 12 years ago the mortuary we used attempted to prey on our grief and push us to spend unnecessarily. Mom's body needed to be transported to California for burial and Matt was literally right at our side through the entire process of coordinating with the receiving mortuary. He made sure we understood all the expenses that the other guys were charging us as well. When we found out that our cemetery wouldn't be able to schedule us for burial for several weeks, Matt let us store the body on his site for extra time at no extra charge. I had Matt's cell phone number in order to call and text him on short notice and he was always so quick to respond. If I lived in Utah Valley I would plan on using this mortuary for all future services involving the passing of my loved ones. But since I don't, the best I can do for now is to strongly recommend Utah Valley Mortuary to you and anyone else looking for the highest quality assistance in dealing with end of life logistics. A bright highlight in a time of mourning.

Utah Valley (Austin) were simply amazing in helping my sister through the untimely death of her…read morehusband. They worked with her to provide an amazing service within her budget. Their kindness and compassion assisted her and her boys navigate such a difficult time. Austin answered questions outside of business hours and worked with us as we tweaked and made small changes to the service. I would, without hesitation, recommend Utah Valley Mortuary!!!!

Words cannot express how grateful we are to Olpin Family Mortuary for helping us through a very…read moredifficult time. Kindness, compassion, care, professionalism, patience, and understanding are all words that come to mind. My dad was treated with the utmost respect. Jayden, Patti, Paul, and Klein were incredible. We can't thank them enough.

I can't say enough wonderful things about the Nelson Family Mortuary and Lance Nelson. From my…read morefirst interaction over the phone; to my last interaction after the funeral, Lance was supportive and kind and very responsive. The Mortuary is modern and peaceful and beautiful with a gorgeous view of the mountains from the large windows. I really appreciated the high-tech touches: allowing remote viewing of the services over the internet, on-line obituary, the easy website where we could upload pictures for a slide show presentation. Lance was calming and accommodating and very helpful through the whole process. I will be forever grateful to Lance and his staff for making a really difficult time peaceful and memorable and perfect.

This was my second experience with Lance Nelson and his staff. This recent experience included the…read morefact that my wife died in Illinois, but was to be buried in Heber City. The advice we received in who to work with here was perfect and fit seamlessly with the transport and care of her body later in Provo. Eric and others worked patiently and ideally with our seven children's various assignments for the planning processes, even though they each lived in different states and the viewing, funeral, and burial were all in Heber City. Our daughters were patiently and encouragingly included in the dressing of their mother at the center in Provo, which I witnessed and appreciated for the kind and tender care for them and for the deceased. The programs were designed and printed very well. We recommend Nelson Family Mortuary and the care by the staff involved without hesitation.

Starting off firstly with staff. They were chkld, unfeeling and rather rude with every interaction…read morewe had. We were not having a funeral, but having my grandpa transferred to Colorado to be with his wife. After paying everything and being assured that was it, we received another bill for $1300 for "funeral services" which we did not have. If you have a choice, avoid this mortuary at all costs. You'll get better results and a kinder, more caring staff elsewhere.

It looks like these guys might be good for funerals, but if you are not having services, they are…read morecold and uncaring to say the least. In this instance it was someone who just wanted to be cremated and not have services. They were horrible! They still made a couple thousand dollars on this, (picking up the body and transporting to cremation site, and the cremation) yet they acted like it was a nuisance for them. They tried to sell an expensive urn, when they were told it wasn't needed, the attitude got even worse. They said they would call after the cremation was done. They never did! When they were contacted they said "oh yeah, he's done". When the ashes were picked up, after paying the bill, they reached under the desk pulled up a cardboard box and dropped it on the desk and said "here you go". I have lived in Lehi since 1979 and had always planned on using Wing when the time came. After the way they treated my children during this difficult time for them, I will use anyone but them. They should be ashamed of the way they treated them. At the very least be kind and show compassion, they are working with people who have suffered a great loss! Just because they aren't paying for expensive services doesnt mean you ignore their pain. They were disrespectful during the entire process. Evidently, the level of care and concern, comes with what you're end price tag is at wing mortuary. My Friend who had her dog cremated was treated much better, and her dogs ashes were treated with much more respect. How sad is that.

Christian served as the funeral director for my brother's funeral, and he did an excellent job…read more . Every detail was handled thoughtfully--nothing was overlooked. He was responsive, professional, respectful, and very sensitive to our family during such a difficult time. He also communicated clearly and promptly through email and text, which made everything much easier to manage. We are very grateful for the care and professionalism he showed throughout the process.

It's been just over two years since we had Anderson handle my dad's body. It's not until now that I…read morecould really talk about it. I would pay money NOT to use them. They treated my dad's body as if it was just an object, not a human being that was extremely loved. I was continually reminded how inconvenient it was for them to keep him for three weeks until my sister could make the services, because she was out of the country. The building where they kept his body (and where we dressed him) was old and stinky. When we came in to see my dad for the first time, he was laying on a cold steel table that he didn't even fit on. Both arms were off the edges, I was afraid of him falling off while putting his temple clothes on. I get that my dad was a big guy, but he wasn't gigantic. They acted as if they'd never seen a 300 pound, six foot person. I wish I could give them a zero star review. Stay away from this place.

These guys are wonderful! I cannot Thank Brady Fox and the others at Berg for making this…read moredifficult time so much easier for our family. They covered; and took care of absolutely everything; and them some. We were surprised and thrilled to receive a beautiful signature book with my fathers program, obituary and so much more in it. They were so compassionate, professional and informative. Highly recommend Berg Mortuary Provo!! Thank you again.

The staff at Berg Mortuary provide highly competent and compassionate service. At a time when we…read morewere experiencing a great loss it was comforting and so helpful to have experienced assistance to navigate this season of life. Our family was pleased with the memorial services for our mother in every way- from the facility to the programs to graveside. We appreciated Berg staff following up afterwards to make sure we felt cared for and were coping with our loss. Berg Mortuary is more than just customer service oriented--they make the bereaved feel supported like a family member.

It's never fun to have to attend a funeral, but when you do, you want a place that is empathetic…read moreand kind. I attended a viewing last night for a friend from many years ago, so my review is based on my experience as a guest, rather than someone that had to plan the funeral directly. The building itself is a little dated and in an older part of town, but it seemed to be well maintained. There was plenty of parking, and I noticed overflow parking available across the street, if needed. Upon entry, it was very clear where to go, sign the guest book and then proceed to visit the family. There is a calm, quiet feeling throughout the building-at least in the areas that I visited. I hope not to have to be in a position to plan a memorial service for someone any time soon, but if I do, I would consider Goff as a viable option.

I was extremely impressed with this place. Chad took great care of my husband's funeral and left no…read moredetail undone. The Draper facility is beautiful with a comfortable feel. He was flexible with our personal wishes, the flowers were stunning, the makeup very well done (it's not as easy as people think!), and I totally recommend this place! Thank you for making a hard day so beautiful!

I am so impressed with Brady Fox at Berg Mortuary. Talk about going above and beyond!! Thank you!!read more

From the owner: Funerals are a very difficult time for any family. We can help you come up with a plan to cover…read moreyour funeral costs so your family won't have to. Funeral, Cremation, mortuary, affordable funerals, casket, urns

We have used City View Memorium for four family cremations over several years. In each case they…read moreprovided us with great service, at a very reasonable price. They provided advice when we asked, but never tried to upsell us like other funeral homes we visited. When we asked to dress our relatives prior to cremation, they provided assistance and made it a peaceful and respectful experience as we said goodbye. They made the entire experience as stress-free as possible.

Dealing with City View Mortuary has been a nightmare. My mom died a year and half ago. We ordered a…read moreplaque and niche for her ashes. The plaque was ordered again over 6 months ago and it has never arrived. Mom's ashes are still at my house. No one is ever there at the Mortuary, just a number to call on the door. No one answers the phone or returns messages. I have called many times and stopped by repeatedly. New owner said they are trying to get organized but "they are finding a lot of ghosts in the closet." Weird thing to say when you want better service in a mortuary! Owner told me on Memorial Day that he had a lot of complaints....that was months ago. Don't use this place. Are they in financial trouble?

JR has been there for my family in our times of greatest need. He is the most reverent and…read moreprofessional person I have ever met. JR is truly fulfilling a calling on this earth and is a great source of comfort in the most difficult of times. He came and met with us at our house to help us be comfortable and he helped us navigate the very difficult path and answer the thousand questions we had. He was very gracious and willing to go out of his way to help us in all aspects. Thank you so much for everything JR! You are a special person and your compassion in dealing with and knowledge of how to deal with these unfortunate circumstances was greatly needed and appreciated.

From the owner: Funeral Services, Cremation Services, and all other services and products funeral related.read more