It looks like these guys might be good for funerals, but if you are not having services, they are cold and uncaring to say the least.
In this instance it was someone who just wanted to be cremated and not have services. They were horrible! They still made a couple thousand dollars on this, (picking up the body and transporting to cremation site, and the cremation) yet they acted like it was a nuisance for them. They tried to sell an expensive urn, when they were told it wasn't needed, the attitude got even worse. They said they would call after the cremation was done. They never did! When they were contacted they said "oh yeah, he's done". When the ashes were picked up, after paying the bill, they reached under the desk pulled up a cardboard box and dropped it on the desk and said "here you go".
I have lived in Lehi since 1979 and had always planned on using Wing when the time came. After the way they treated my children during this difficult time for them, I will use anyone but them. They should be ashamed of the way they treated them. At the very least be kind and show compassion, they are working with people who have suffered a great loss! Just because they aren't paying for expensive services doesnt mean you ignore their pain. They were disrespectful during the entire process. Evidently, the level of care and concern, comes with what you're end price tag is at wing mortuary.
My Friend who had her dog cremated was treated much better, and her dogs ashes were treated with much more respect. How sad is that. read more