All of the five star reviews are accurate: I can't recommend Utah Valley Mortuary highly enough…read more I live out of state and was in Utah to be with my mom as her life ended. In the days leading up to her passing, I was in no mood to do a lot of research and price comparisons with mortuaries. I had received a few recommendations from local friends and acquaintances, and Utah Valley Mortuary was the first (and only) place I called to make arrangements, in an almost arbitrary selection process. I was fortunate, then, that Matt and his team were extremely sensitive and professional from the very beginning. As others have mentioned, their pricing is reasonable and they didn't push us to buy anything we didn't feel we needed, which was great because when we buried our father 12 years ago the mortuary we used attempted to prey on our grief and push us to spend unnecessarily. Mom's body needed to be transported to California for burial and Matt was literally right at our side through the entire process of coordinating with the receiving mortuary. He made sure we understood all the expenses that the other guys were charging us as well. When we found out that our cemetery wouldn't be able to schedule us for burial for several weeks, Matt let us store the body on his site for extra time at no extra charge. I had Matt's cell phone number in order to call and text him on short notice and he was always so quick to respond. If I lived in Utah Valley I would plan on using this mortuary for all future services involving the passing of my loved ones. But since I don't, the best I can do for now is to strongly recommend Utah Valley Mortuary to you and anyone else looking for the highest quality assistance in dealing with end of life logistics. A bright highlight in a time of mourning.

Utah Valley (Austin) were simply amazing in helping my sister through the untimely death of her…read morehusband. They worked with her to provide an amazing service within her budget. Their kindness and compassion assisted her and her boys navigate such a difficult time. Austin answered questions outside of business hours and worked with us as we tweaked and made small changes to the service. I would, without hesitation, recommend Utah Valley Mortuary!!!!

I can't say enough wonderful things about the Nelson Family Mortuary and Lance Nelson. From my…read morefirst interaction over the phone; to my last interaction after the funeral, Lance was supportive and kind and very responsive. The Mortuary is modern and peaceful and beautiful with a gorgeous view of the mountains from the large windows. I really appreciated the high-tech touches: allowing remote viewing of the services over the internet, on-line obituary, the easy website where we could upload pictures for a slide show presentation. Lance was calming and accommodating and very helpful through the whole process. I will be forever grateful to Lance and his staff for making a really difficult time peaceful and memorable and perfect.

This was my second experience with Lance Nelson and his staff. This recent experience included the…read morefact that my wife died in Illinois, but was to be buried in Heber City. The advice we received in who to work with here was perfect and fit seamlessly with the transport and care of her body later in Provo. Eric and others worked patiently and ideally with our seven children's various assignments for the planning processes, even though they each lived in different states and the viewing, funeral, and burial were all in Heber City. Our daughters were patiently and encouragingly included in the dressing of their mother at the center in Provo, which I witnessed and appreciated for the kind and tender care for them and for the deceased. The programs were designed and printed very well. We recommend Nelson Family Mortuary and the care by the staff involved without hesitation.

We were lucky enough to work with Jason from Walker Sanderson and it couldn't have been a more…read morepositive experience because of him and his attentiveness to every detail from our pre-need with my Father-in-law, to the final outside service at the Provo City Cemetery. Jason handled everything with grace and dignity. I had to make some calls in the evening to make sure things were being done and he never once complained about the lateness of my calls and made sure my wife's family was completely taken care of. He ran the virtual streaming of the outdoor service, which was watched by over 50 family and friends who couldn't be there. Nothing but praise for this place and to this gentleman, Jason, who made this a positive experience for everyone involved. Thank you so much!!!

I attended a funeral for my grandmother. The service was dignified and sensitive. The main seating…read morearea is small and intimate, and parking is limited so if you have more than 40 people you should look elsewhere. The parking lot was not well-kept, and the dumpster was in plain sight and overfilled. However, the location is good and close enough to downtown, BYU, and the rest.

My experience with Wheeler Mortuary in Springville was extremely comforting and professional. My…read morehusband had a pre-paid cremation plan with them, and when the time came, they came through for us with the utmost care and compassion. One particular service they provide that is unique is their aftercare support, wherein they help grieving survivors navigate the complicated death notification and grieving process. This was absolutely vital during such a heartbreaking and overwhelming time in my life. I want to thank all the wonderful staff at Wheeler, including Hadley, Travis, Misty, and especially Mariana. There may be others who's names I have forgotten. Thank you so much. I'll never forget your kindness. Jessica Marsh

It has been a few years since we used them, but I had not thought of doing a review until now…read more Wheeler Mortuary was a great choice for my mother's funeral and burial. They worked incredibly well with my wife and I as we made the arrangements. They had a great variety of items they offered and everything worked out wonderfully. They even handled the transportation up to Idaho for the burial. They lifted a great burden from our shoulders with their professionalism and care of the little things. Thank you Wheeler for being there at a very busy time.

They are really good, caring and friendly people in one of the worst times. They took wonderful…read morecare of my mothers passing, they really helped us with everything we wanted and needed. Jordan was a very kind and friendly man, he helped us a lot and it was a beautiful moment for such a difficult time. I would highly recommend them for these needs when it does come.

We were greeted by caring people that guided us through our difficult time. A beautiful funeral…read morehome. It is a warm and friendly atmosphere. The kindness shown to us will always be remembered. We thank you Sundberg Family.

Premier Funeral Services was so wonderful as we put our mother to rest. The hospital recommended…read morethem to us and we could not be more grateful. Not only were they extremely compassionate and understanding they went so above beyond. They literally helped us through everything even beyond the funeral - both with insurance companies and the hospital. We had two services - one in Utah and one back East. Jared and his team helped coordinate everything including working with the funeral home in Boston. They helped with all the forms needed. But more importantly they are so kind and nice. They truly make you feel like your family is their family. Under such difficult circumstances I could not imagine a more professional and loving funeral home. They do go beyond and are wonderful people. We are grateful for Premier Funeral at our most difficult time.

Words cannot describe what a wonderful experience my family and I have had working with Premier…read more The staff has an incredible way of making you feel comfortable and at peace with every step of the process. With everything that is done there is a reason for and explanation for it. I respect what the Funeral Director tells me and trust them completely. The cosmetics were beautifully done and looked flawless. There are many extra steps they took to insure my mother looked her best. I've noticed that Premier takes pride it what they do and you can truly tell it is something that they are passionate about. The funeral services were a wonderful tribute to my mother. The recordings of the funeral are done for FREE. They were kind enough to even offer this service and made sure to tell me that although they will do the recording they cannot promise it will work... which is understandable. If you want to make sure the recording works use your iPhone. We are all human! We do the best we can. I loved that they were kind enough to even think of this service. With everything they do and how easy the process was for me this was one of the last things I expected. Disregard any negative comment you read. This is a hard and difficult time for people and others like to take their anger out at the people that are helping them the most. I will always recommend Premier, their values, and their experience.

This business is under new ownership, and Tayler and Joy are so compassionate and caring. They took…read moreso much care in taking care of my sweet mother. They treated her with so much respect and love. It was like they were taking care of their own family member. They arrived at the hospital and gave their condolences and asked us if they needed to know anything about our sweet mother. Highly recommend checking them out. You will be happily surprised and grateful you did. My mom looked just like herself. The value that they offered for their services were beyond our expectations. Thank you so much Joy and Tayler for the service and helping us during this difficult time in our lives.

My experience with Spring Creek Mortuary: Some of my children and I met with Steve Schultz to plan…read morewhat services would be desired after my husband's death. I was pleased to see that Steve first had us tell him what we were thinking about and then he made some suggestions on how Spring Creek could help us. From the beginning of our planning, I felt as if our wishes were followed exactly and we were able to celebrate the life of my husband in a way that we'll remember with fondness. My favorite activity was sitting in a circle in their chapel and taking turns at remembering some of our dearest experiences and also some of the funny times that have bound our family together. I did notice that as we conducted our own service - that Steve stayed close to us, out in the hallway, to be there if he was needed. Thanks again for the help and service that Spring Creek Mortuary gave us when our time arrived. Carol Oertle, Springville, UT

i lurk and loiter around graveyards fairly frequently. just one of my MOs. one could call me a…read moreconnoisseur of the dead? perhaps, maybe even, a madame of the void?... (if we're being very generous.) anyways, this was a decent haunt. definitely the best in provo-orem. love the historic, gothic headstones, though it's sadly not as ornate or atmospheric overall as other cemeteries i've been to. i stroll alone, come with friends, even brought a prospective lover here once. listened to a lot of mitski in here. 6.5/10 - overall decent g-yard.

My husband is buried here, it is so lovely to visit. Extremely well kept. Gorgeous views…read more *flat headstones only* at first I thought that was a flaw, but you can see after visiting, how it is lovely and creates a beautiful resting place. They clean up decorations quickly. Both a perk and a con. But when they do leave the decorations to the side, I super appreciate it! Always clean and well kept. (If there is a bathroom, I haven't seen it yet)

This cemetery needs a way to locate a grave. There's no way to find it even if you have a plot…read morenumber. There are no grid markings or maps or guides of any kind and phone calls were not returned. It's a beautiful place to be buried especially if you don't want visitors.