All of the five star reviews are accurate: I can't recommend Utah Valley Mortuary highly enough…read more I live out of state and was in Utah to be with my mom as her life ended. In the days leading up to her passing, I was in no mood to do a lot of research and price comparisons with mortuaries. I had received a few recommendations from local friends and acquaintances, and Utah Valley Mortuary was the first (and only) place I called to make arrangements, in an almost arbitrary selection process. I was fortunate, then, that Matt and his team were extremely sensitive and professional from the very beginning. As others have mentioned, their pricing is reasonable and they didn't push us to buy anything we didn't feel we needed, which was great because when we buried our father 12 years ago the mortuary we used attempted to prey on our grief and push us to spend unnecessarily. Mom's body needed to be transported to California for burial and Matt was literally right at our side through the entire process of coordinating with the receiving mortuary. He made sure we understood all the expenses that the other guys were charging us as well. When we found out that our cemetery wouldn't be able to schedule us for burial for several weeks, Matt let us store the body on his site for extra time at no extra charge. I had Matt's cell phone number in order to call and text him on short notice and he was always so quick to respond. If I lived in Utah Valley I would plan on using this mortuary for all future services involving the passing of my loved ones. But since I don't, the best I can do for now is to strongly recommend Utah Valley Mortuary to you and anyone else looking for the highest quality assistance in dealing with end of life logistics. A bright highlight in a time of mourning.

Utah Valley (Austin) were simply amazing in helping my sister through the untimely death of her…read morehusband. They worked with her to provide an amazing service within her budget. Their kindness and compassion assisted her and her boys navigate such a difficult time. Austin answered questions outside of business hours and worked with us as we tweaked and made small changes to the service. I would, without hesitation, recommend Utah Valley Mortuary!!!!

They are really good, caring and friendly people in one of the worst times. They took wonderful…read morecare of my mothers passing, they really helped us with everything we wanted and needed. Jordan was a very kind and friendly man, he helped us a lot and it was a beautiful moment for such a difficult time. I would highly recommend them for these needs when it does come.

We were greeted by caring people that guided us through our difficult time. A beautiful funeral…read morehome. It is a warm and friendly atmosphere. The kindness shown to us will always be remembered. We thank you Sundberg Family.

Words cannot express how grateful we are to Olpin Family Mortuary for helping us through a very…read moredifficult time. Kindness, compassion, care, professionalism, patience, and understanding are all words that come to mind. My dad was treated with the utmost respect. Jayden, Patti, Paul, and Klein were incredible. We can't thank them enough.

We ordered two headstone for our plot at East Lawn in Provo. They were delivered installed before…read morewe knew it. They are exactly as we envisioned. One has my wife's brother and parents names and details marking their interred cremains. Ours is in advance of our interments so our children don't have to deal with it except to inter us and add the dates. We also saw a flawed stone in their yard which we had some prose we like placed there and installed it in front of our home. It's a great conversation piece. They were very patient and the quality of their work is great.

We purchased our monument here and it was absolutely amazing. The staff was very cooperative and we…read morehad made many errors on our original document. It's a good thing that they sent us many drafts so that we could approve it and once it was installed in our cemetery, it was better than I had ever realized it would be thank you

I can't say enough wonderful things about the Nelson Family Mortuary and Lance Nelson. From my…read morefirst interaction over the phone; to my last interaction after the funeral, Lance was supportive and kind and very responsive. The Mortuary is modern and peaceful and beautiful with a gorgeous view of the mountains from the large windows. I really appreciated the high-tech touches: allowing remote viewing of the services over the internet, on-line obituary, the easy website where we could upload pictures for a slide show presentation. Lance was calming and accommodating and very helpful through the whole process. I will be forever grateful to Lance and his staff for making a really difficult time peaceful and memorable and perfect.

This was my second experience with Lance Nelson and his staff. This recent experience included the…read morefact that my wife died in Illinois, but was to be buried in Heber City. The advice we received in who to work with here was perfect and fit seamlessly with the transport and care of her body later in Provo. Eric and others worked patiently and ideally with our seven children's various assignments for the planning processes, even though they each lived in different states and the viewing, funeral, and burial were all in Heber City. Our daughters were patiently and encouragingly included in the dressing of their mother at the center in Provo, which I witnessed and appreciated for the kind and tender care for them and for the deceased. The programs were designed and printed very well. We recommend Nelson Family Mortuary and the care by the staff involved without hesitation.

My husband is buried here, it is so lovely to visit. Extremely well kept. Gorgeous views…read more *flat headstones only* at first I thought that was a flaw, but you can see after visiting, how it is lovely and creates a beautiful resting place. They clean up decorations quickly. Both a perk and a con. But when they do leave the decorations to the side, I super appreciate it! Always clean and well kept. (If there is a bathroom, I haven't seen it yet)

This cemetery needs a way to locate a grave. There's no way to find it even if you have a plot…read morenumber. There are no grid markings or maps or guides of any kind and phone calls were not returned. It's a beautiful place to be buried especially if you don't want visitors.