This place doesn't even deserve half a star but just to warn everyone.. I am the next of kin and…read morewas present with my younger brother at the funeral home when we discussed and agreed that I would serve as the informant. We were both in the same room at the time, and this was the understanding when the information for the death certificate was being provided. However, after I briefly stepped outside to gather myself, the informant was later changed to my younger brother. I was never notified that this change occurred, nor was I provided any explanation or documentation indicating who authorized the change or why it was made. This change has had real consequences. Because I am no longer listed as the informant, I have encountered difficulties while attempting to organize matters related to my mother's estate, including communicating with institutions, arranging payment plans for the home, and coordinating responsibilities that affect the estate and my younger brother's inheritance. I would also like to address the tone of our most recent phone conversation. During that call, I was told that the funeral home "did not care" and that the only concern was that the funeral home needed to be paid. I approached that conversation respectfully and in good faith, and I found that response to be inappropriate and unprofessional, particularly given the sensitive nature of working with grieving families. Losing my best friend has been the most painful thing in my life, I don't understand why everybody else had such good fulfilling respectful help when I just got completely violated and I'm being so disrespected to the point where I'm being ignored and now this is so unnecessary by legal action has to be taken. I don't understand and I wish my mom was here to help me do this . The least anybody could do is to be honest, good hearted, and empathetic.

Dealing with death is never easy. Broomhead makes it a little easier. My parents have pre-paid…read morefuneral arrangements so when my mom died, everything was all taken care of. Then three sorry months later when my husband died suddenly, of course I called Ron.

I have worked professionally with Jenkins Soffe for over 10 years. When my mother was in her last…read morestage of life, I knew exactly who I was going to call. Knowing professionally the history of care and thoughtfulness I 've experienced working with them over the years, it was a no brainer. Brandon and Byron were both exceptional in caring for us and my mom. They ensured our requests were met, including the last minute changing of fresh flowers and had written notes we wanted her to have and to hold in her final moments here on earth. I am forever grateful for you, Brandon and Byron,and your great care and compassion. Losing a wife, mother and grandmother so quickly is so hard. You helped make this traumatic experience and time for us more easy to bear. Thank you from the bottom of my heart. -Erin

I'm writing from the perspective of someone who attended a viewing of a friend's father who passed…read moreaway. The funeral home is easy to find-located right off a main street. The grounds are well maintained and look very nice. Parking can be a little tricky, especially if there is more than one service happening at the same time, like the night that I attended. When I walked in the front door, there were directional signs as well as staff members to direct traffic to the appropriate service. The facility is nice and has a large chapel for services as well as rooms for families to greet guests. It has a very LDS feel to it, from the décor to the LDS hymnals in the chapel. Although based on another review, I'm sure they will accommodate other religions/beliefs as well.

Larkin provided services were performed professionally and made every effort to maintain dignity…read moreand confidentiality. All services and personnel exceeded expectations. The staff were very helpful and accommodating. We will use Larkin for any future needs.

From the owner: Larkin Mortuary has built a legacy in the Salt Lake valley since 1885, totaling over 135 years of…read moreservice. Our family-owned business boasts 6 generations of Larkins devoted to serving Utah families during their time of need.

Thanks to the staff at IPS! When our daughter passed away unexpectedly they were very comforting…read moreand professional in assisting us to take care of her final details.

During a time of grief and shock these guys were more than amazing and understanding. They gave me…read moreas much time as I needed to come up with a plan, they let me change my mind over and over again, as well as answered all of my questions; and never once tried to sell us anything. They told us the whole process in detail, asked all of our questions thouroughly. Even let me make changes at the last moment. I highly recommend IPS crematory and mortuary.

All of the five star reviews are accurate: I can't recommend Utah Valley Mortuary highly enough…read more I live out of state and was in Utah to be with my mom as her life ended. In the days leading up to her passing, I was in no mood to do a lot of research and price comparisons with mortuaries. I had received a few recommendations from local friends and acquaintances, and Utah Valley Mortuary was the first (and only) place I called to make arrangements, in an almost arbitrary selection process. I was fortunate, then, that Matt and his team were extremely sensitive and professional from the very beginning. As others have mentioned, their pricing is reasonable and they didn't push us to buy anything we didn't feel we needed, which was great because when we buried our father 12 years ago the mortuary we used attempted to prey on our grief and push us to spend unnecessarily. Mom's body needed to be transported to California for burial and Matt was literally right at our side through the entire process of coordinating with the receiving mortuary. He made sure we understood all the expenses that the other guys were charging us as well. When we found out that our cemetery wouldn't be able to schedule us for burial for several weeks, Matt let us store the body on his site for extra time at no extra charge. I had Matt's cell phone number in order to call and text him on short notice and he was always so quick to respond. If I lived in Utah Valley I would plan on using this mortuary for all future services involving the passing of my loved ones. But since I don't, the best I can do for now is to strongly recommend Utah Valley Mortuary to you and anyone else looking for the highest quality assistance in dealing with end of life logistics. A bright highlight in a time of mourning.

Utah Valley (Austin) were simply amazing in helping my sister through the untimely death of her…read morehusband. They worked with her to provide an amazing service within her budget. Their kindness and compassion assisted her and her boys navigate such a difficult time. Austin answered questions outside of business hours and worked with us as we tweaked and made small changes to the service. I would, without hesitation, recommend Utah Valley Mortuary!!!!

SereniCare is the most incredible funeral home we could have found during my dad's recent passing…read more Words cannot fully describe Kurt, Cate, and their team; they are truly angels on earth. Their care brought immeasurable healing and support during the greatest loss our family has faced. A couple of weeks before my dad's passing, as his condition declined, I researched funeral homes to plan ahead. Many promising places did not answer or could not speak with me for at least a week. Cate answered immediately, guided my questions, and, at a moment when pre‑grief was unraveling my nervous system, my life, and my heart, she made a heartbreaking time clear, straightforward, and gently held. My dad was one of the most incredible human beings on earth. He endured late‑stage brain cancer and fought with honor and dignity for 20 years. In the end, the cancer took the entirety of half his face. His passing, though anticipated, came more suddenly than expected and was profoundly traumatic for our family. One of our final promises to him was to repair his face so he could take his complete and healthy self to heaven. It was ultimately the most important vow of our lives to him. Kurt, Cate, my dad's original prosthetist Paul Tanner from Huntsman Cancer, and Gene, the funeral director and reconstruction lead, performed a miracle. They reconstructed my dad's face for the viewing and made him whole again. The healing this brought to my mom and me is beyond words. We know my dad could see it, and we know he would have been ecstatic. The reconstruction provided so much healing as we prepared him for heaven and restored him to looking like himself again. The peace it gave all of us is immeasurable. Our family is Chinese, with formal traditions at the time of passing: timing before transport, cremation formalities, and practices such as cremating joss papers and specific items with the body. SereniCare honored every detail with patience, grace, and reverence, while still delivering flawless reconstruction. We also asked for his urn to be engraved in Mandarin. Sarah and Cate went above and beyond to ensure his name and the exact font were perfect, allowing us to honor him in his native language. Though he built his life in the United States, it mattered that we honored his culture and traditions. SereniCare respected it all perfectly. When SereniCare came to our home, they were unfailingly respectful. They waited patiently and gave us the time and space to grieve and say goodbye, never rushing us, and supporting us through the deepest grief. They were patient as we changed the timing several times because we were not ready to let him go, and they accommodated us repeatedly, making goodbye as gentle, supportive, and human as possible. We are beyond grateful for their grace. From the first call with Cate and Kurt, to the tender intake, the phenomenal reconstruction, the urn selection and customization, the viewing, the thoughtful accommodations for our family, and the aftercare to ensure everything was handled, every detail was immaculate. Most importantly, we felt so respected, cared for, comforted and supported during the absolute most difficult time of our lives where we didn't have any other extended family or network. This was so powerful given it truly helped to make the entire process feel less isolating and alone for my mom and I with losing a husband and a father with no other family around. It meant so much to us to not only be so respected and taken care of, but to have Cate and Kurt be willing to hold space for us in this process. There is just nothing that can describe the gravity of how much that meant. To Cate, Kurt, Sarah, Gene, Paul, and the extended SereniCare team: thank you for being angels on earth and for the humanity you bring to your work. What you do makes a universal difference in the lives you touch and there are no words to express the ultimate value you bring and how blessed we feel to have found SereniCare to take care of my dad. We are eternally grateful, and there is no funeral home I could recommend more highly than SereniCare.

I could probably write a book about my experience with SereniCare, but I'll keep it as short and…read moredetailed as I can for anyone else who finds themselves navigating the unimaginable, when their world is turned upside down forever. Honoring my mother included cremation, a viewing, and a celebration of life. We were able to create this at a price that I felt was unbeatable. I cannot express enough how phenomenal my experience was while honoring my beautiful mother. She passed away unexpectedly at 49 years old, and as her only daughter, and the person closest to her, I was responsible for planning everything, just as she had requested. You never imagine this is something you'll have to do at 32 years old. Losing not only your mother, but your best friend from the moment you were born, is a pain beyond words. My mom always talked about how detail oriented I am, and why she wanted me to take care of her arrangements after life, something I never enjoyed discussing or fully understood until it became reality. Let's just say I had a vision, and I was not willing to settle for anything less than what I knew she would love. I'll be honest, I don't think I was the easiest person to work with. There were many requests, changes, mistakes on my end, and last-minute details. Yet I was met with nothing but patience and care. Kurt was my guy. I even joked during the end of my speech during her service, "Where's my boy Kurt?" It felt like he knew my mom, he knew me, and he cared just as deeply as I did about how everything turned out. I will never forget having him in my corner during the hardest experience of my life. Sweet Rosy, I remember feeling immediately comfortable with her from the moment we met. She was the person who took care of my mommy's appearance and her cremation. Rosy and Kurt came to my home to help me piece together my vision for my mom. When she left, I knew she would care for my mother exactly the way I would have, and that meant everything to me. Looking into her eyes and connecting with her about what I wanted for my mom became a profound part of my healing journey. Cate was a comfort as well. From helping me fix an urn mistake to navigating my mom's very specific wishes regarding her ashes for myself and my three brothers, Cate handled everything I brought to her with grace, patience, and ease. Thank you, SereniCare. Please know the impact you had on my healing journey, especially the most crucial part, making sure my mom was lovingly cared for and beautifully celebrated. My goal was to create the most meaningful memorial and viewing I had ever experienced, and each of you played an essential role in that. While I hope no one ever has to experience the pain of losing their mother the way I have, if anyone ever needs guidance through after life arrangements, I will make sure they call SereniCare.

I cannot express enough gratitude for how professional and caring the staff was during the pickup…read moreof my mother in law. They treated her with dignity and showed our family so much compassion. Merissa, was truly outstanding. She was calm, concise, and extremely knowledgeable throughout the entire process. Her competence and reassurance made an overwhelming situation feel much more manageable. We are very thankful for the kindness, respect, and professionalism shown to our family. Highly recommend their services.

I'm sharing our experience with Premier Funeral Service to help others make an informed decision…read moreduring a very difficult time. Our family chose this funeral home primarily because of the lower cost of cremation, as it had been recommended to us. Unfortunately, the service we experienced did not meet our expectations. When we arrived for our appointment, we were told that our family member had already been picked up from the hospital by another funeral home. This was concerning because less than an hour before our appointment, a call had been made to the hospital notifying them that Premier would be the one picking up our loved one. This created confusion and added unnecessary stress during an already emotional situation. Additionally, the interaction during the arrangement process felt very impersonal. At a time when families are grieving and making difficult decisions, compassion and clear communication are extremely important. We paid for the cremation and later that day received notification that there would be additional cost because of weight of the body. Which was disclosed over the phone when setting up appointment. There was a lack of attention to detail. We did not feel that level of care during our meeting. Another moment that stood out was when we were told that an urn that was part of cost, would be provided to us in a black plastic bag. This felt unexpected and did not match what we anticipated for such a sensitive matter. Our family was dealing with a great deal of emotion and simply wanted to complete the necessary arrangements. However, based on our experience, I would encourage others to carefully consider their options and ensure they choose a funeral home that provides both professionalism and compassion during this process.

It's never fun to have to attend a funeral, but when you do, you want a place that is empathetic…read moreand kind. I attended a viewing last night for a friend from many years ago, so my review is based on my experience as a guest, rather than someone that had to plan the funeral directly. The building itself is a little dated and in an older part of town, but it seemed to be well maintained. There was plenty of parking, and I noticed overflow parking available across the street, if needed. Upon entry, it was very clear where to go, sign the guest book and then proceed to visit the family. There is a calm, quiet feeling throughout the building-at least in the areas that I visited. I hope not to have to be in a position to plan a memorial service for someone any time soon, but if I do, I would consider Goff as a viable option.

I was extremely impressed with this place. Chad took great care of my husband's funeral and left no…read moredetail undone. The Draper facility is beautiful with a comfortable feel. He was flexible with our personal wishes, the flowers were stunning, the makeup very well done (it's not as easy as people think!), and I totally recommend this place! Thank you for making a hard day so beautiful!