They did very very well in handling my mom's service. We had to adjust for a few things and…read moreultimately didn't use their service onsite, but at a church. They were so professional and caring, down to all the details. I'd highly recommend.

Incredible service, with so much kindness and respect that I was awash with gratitude. I went to…read moredecorate my parents' and family's grave sites for Memorial Day. Everything looked great, but I found my parents' headstone had sunk down to where silt filled in and ants had tunneled all around the edges. People passing by said I'd never get it fixed. When I reported the problems, a work order was immediately submitted to have the stone reset and the ant problem resolved. The employees I spoke with were cheerful and showed their concern. I went back just a few days later, and the site had never looked so fantastic. I was stunned. Even the grass was perfect all around the stone. THEN...a few days later I got a follow-up call from Wasatch Lawn to make sure I knew that the problems were all resolved. I didn't expect that! If I didn't already have a spot paid for, I'd be shopping for a "final resting" spot right now. Thanks so much, Wasatch Lawn, for being so prompt with your full support.

I have worked professionally with Jenkins Soffe for over 10 years. When my mother was in her last…read morestage of life, I knew exactly who I was going to call. Knowing professionally the history of care and thoughtfulness I 've experienced working with them over the years, it was a no brainer. Brandon and Byron were both exceptional in caring for us and my mom. They ensured our requests were met, including the last minute changing of fresh flowers and had written notes we wanted her to have and to hold in her final moments here on earth. I am forever grateful for you, Brandon and Byron,and your great care and compassion. Losing a wife, mother and grandmother so quickly is so hard. You helped make this traumatic experience and time for us more easy to bear. Thank you from the bottom of my heart. -Erin

I'm writing from the perspective of someone who attended a viewing of a friend's father who passed…read moreaway. The funeral home is easy to find-located right off a main street. The grounds are well maintained and look very nice. Parking can be a little tricky, especially if there is more than one service happening at the same time, like the night that I attended. When I walked in the front door, there were directional signs as well as staff members to direct traffic to the appropriate service. The facility is nice and has a large chapel for services as well as rooms for families to greet guests. It has a very LDS feel to it, from the décor to the LDS hymnals in the chapel. Although based on another review, I'm sure they will accommodate other religions/beliefs as well.

We have used Probst twice in the last two years for my elderly parents and couldn't be any more…read moresatisfied. Everyone was so professional, caring, and respectful of our loved ones. Responsive, quietly efficient, and with care through every stage. Everything promised was delivered. Caring for the deceased with such compassion is truly a gift given to grieving families. Many thanks to all of you for easing this aspect of our mourning. 100% recommend!!

The Probst Family Funeral home is run by a great funeral director that is very compassionate and…read morepersonal. They are a family run funeral home that provides the community with help in their time of need.

Thanks to the staff at IPS! When our daughter passed away unexpectedly they were very comforting…read moreand professional in assisting us to take care of her final details.

During a time of grief and shock these guys were more than amazing and understanding. They gave me…read moreas much time as I needed to come up with a plan, they let me change my mind over and over again, as well as answered all of my questions; and never once tried to sell us anything. They told us the whole process in detail, asked all of our questions thouroughly. Even let me make changes at the last moment. I highly recommend IPS crematory and mortuary.

SereniCare is the most incredible funeral home we could have found during my dad's recent passing…read more Words cannot fully describe Kurt, Cate, and their team; they are truly angels on earth. Their care brought immeasurable healing and support during the greatest loss our family has faced. A couple of weeks before my dad's passing, as his condition declined, I researched funeral homes to plan ahead. Many promising places did not answer or could not speak with me for at least a week. Cate answered immediately, guided my questions, and, at a moment when pre‑grief was unraveling my nervous system, my life, and my heart, she made a heartbreaking time clear, straightforward, and gently held. My dad was one of the most incredible human beings on earth. He endured late‑stage brain cancer and fought with honor and dignity for 20 years. In the end, the cancer took the entirety of half his face. His passing, though anticipated, came more suddenly than expected and was profoundly traumatic for our family. One of our final promises to him was to repair his face so he could take his complete and healthy self to heaven. It was ultimately the most important vow of our lives to him. Kurt, Cate, my dad's original prosthetist Paul Tanner from Huntsman Cancer, and Gene, the funeral director and reconstruction lead, performed a miracle. They reconstructed my dad's face for the viewing and made him whole again. The healing this brought to my mom and me is beyond words. We know my dad could see it, and we know he would have been ecstatic. The reconstruction provided so much healing as we prepared him for heaven and restored him to looking like himself again. The peace it gave all of us is immeasurable. Our family is Chinese, with formal traditions at the time of passing: timing before transport, cremation formalities, and practices such as cremating joss papers and specific items with the body. SereniCare honored every detail with patience, grace, and reverence, while still delivering flawless reconstruction. We also asked for his urn to be engraved in Mandarin. Sarah and Cate went above and beyond to ensure his name and the exact font were perfect, allowing us to honor him in his native language. Though he built his life in the United States, it mattered that we honored his culture and traditions. SereniCare respected it all perfectly. When SereniCare came to our home, they were unfailingly respectful. They waited patiently and gave us the time and space to grieve and say goodbye, never rushing us, and supporting us through the deepest grief. They were patient as we changed the timing several times because we were not ready to let him go, and they accommodated us repeatedly, making goodbye as gentle, supportive, and human as possible. We are beyond grateful for their grace. From the first call with Cate and Kurt, to the tender intake, the phenomenal reconstruction, the urn selection and customization, the viewing, the thoughtful accommodations for our family, and the aftercare to ensure everything was handled, every detail was immaculate. Most importantly, we felt so respected, cared for, comforted and supported during the absolute most difficult time of our lives where we didn't have any other extended family or network. This was so powerful given it truly helped to make the entire process feel less isolating and alone for my mom and I with losing a husband and a father with no other family around. It meant so much to us to not only be so respected and taken care of, but to have Cate and Kurt be willing to hold space for us in this process. There is just nothing that can describe the gravity of how much that meant. To Cate, Kurt, Sarah, Gene, Paul, and the extended SereniCare team: thank you for being angels on earth and for the humanity you bring to your work. What you do makes a universal difference in the lives you touch and there are no words to express the ultimate value you bring and how blessed we feel to have found SereniCare to take care of my dad. We are eternally grateful, and there is no funeral home I could recommend more highly than SereniCare.

I could probably write a book about my experience with SereniCare, but I'll keep it as short and…read moredetailed as I can for anyone else who finds themselves navigating the unimaginable, when their world is turned upside down forever. Honoring my mother included cremation, a viewing, and a celebration of life. We were able to create this at a price that I felt was unbeatable. I cannot express enough how phenomenal my experience was while honoring my beautiful mother. She passed away unexpectedly at 49 years old, and as her only daughter, and the person closest to her, I was responsible for planning everything, just as she had requested. You never imagine this is something you'll have to do at 32 years old. Losing not only your mother, but your best friend from the moment you were born, is a pain beyond words. My mom always talked about how detail oriented I am, and why she wanted me to take care of her arrangements after life, something I never enjoyed discussing or fully understood until it became reality. Let's just say I had a vision, and I was not willing to settle for anything less than what I knew she would love. I'll be honest, I don't think I was the easiest person to work with. There were many requests, changes, mistakes on my end, and last-minute details. Yet I was met with nothing but patience and care. Kurt was my guy. I even joked during the end of my speech during her service, "Where's my boy Kurt?" It felt like he knew my mom, he knew me, and he cared just as deeply as I did about how everything turned out. I will never forget having him in my corner during the hardest experience of my life. Sweet Rosy, I remember feeling immediately comfortable with her from the moment we met. She was the person who took care of my mommy's appearance and her cremation. Rosy and Kurt came to my home to help me piece together my vision for my mom. When she left, I knew she would care for my mother exactly the way I would have, and that meant everything to me. Looking into her eyes and connecting with her about what I wanted for my mom became a profound part of my healing journey. Cate was a comfort as well. From helping me fix an urn mistake to navigating my mom's very specific wishes regarding her ashes for myself and my three brothers, Cate handled everything I brought to her with grace, patience, and ease. Thank you, SereniCare. Please know the impact you had on my healing journey, especially the most crucial part, making sure my mom was lovingly cared for and beautifully celebrated. My goal was to create the most meaningful memorial and viewing I had ever experienced, and each of you played an essential role in that. While I hope no one ever has to experience the pain of losing their mother the way I have, if anyone ever needs guidance through after life arrangements, I will make sure they call SereniCare.

This is the most uncaring, unethical, greedy funeral home we've ever dealt with. They took…read moreadvantage of a devastated and grieving family. $639 for cremation...charged us almost $3000. Death certificates are supposed to be $30? Charged us $100, then to correct the mistakes they made, charged another $100 per certificate. They were rude and dismissive when my nephew questioned everything.

This is the worst place ever to go they take advantage of grieving family's says 639 for cremation…read morewell after the messed up the death certificate 3 times had to pay 1000 dollars for death certificate when I called to get the death certificate revised made me pay extra came out to 3000 dollars no refund for messing up on their part rude staff stay far from this place better buissnes practices and the state will be notified of this terrible place that takes advantage of people

This mortuary was absolutely amazing! Brandon was the one we dealt with and he was amazing! We…read morecalled a place that was in our family to go to and they wanted us to come in and talk about it, a cremation ,we didn't want to go in to talk about it. We wanted to know what it would cost and what it involved.' my son called Jenkins., they were so professional said this is what they offered. This is how much it would be and we absolutely were so grateful for that! Who wants to hassle over a loved ones burial! It was handled with professional care, , and also have an opportunity for someone to come to our house and explain a lot of the things that you don't know about when a person passes! thank you, Brandon for being so wonderful , explaining everything in detail, and carrying everything out everything perfectly! As smooth as silk !

One bad apple will ruin the whole basket! 5 stars for JJ, John Erickson, and Brandon Burningham…read more They were absolutely fabulous to work with. Unfortunately Soane Afeaki was the complete opposite. This is the second time Soane was involved in a funeral for our family and it is the second time he's managed to put his opinions and ego before our mourning family's needs. The latest time was earlier today. We had asked to use the side doors to bring in decorations more easily from the parking lot straight into the main room, the night before our funeral 3/3/25. JJ obliged and things were going great. That is until Soane came in and told us we couldn't use the side door and locked it up. Everything was already in the building by then, so whatever no big deal we continued decorating. The morning of our funeral (3/4/25) we were unloading flowers and other finishing touches. I asked the Office Manager, Leesa Hunter, if she would have someone open the side door. She started to say yes, however, Soane came up abruptly interrupted our conversation behind me saying those doors would not be opened. Asking why when we had them opened the night before and it worked out well. He told me he was not going to let them be opened because he didn't want them opened. I asked him why he thinks his opinion matters? I told him that I needed those doors opened to make it easier for us to get things into the room, and he reiterated that out of respect for what was going on in the room, he would not open it. We still had an hour before we were to start and no one but my wife and I were there. There was nothing going on in the room. I turned back to Leesa and asked if there was anyone else I could talk to because Soane's opinion was getting in the way of us preparing for what is already an emotional time. She replied saying 'no' that he was our funeral director. But Soane is an Assistant Director and there's always someone else to appeal to in any business setting. Being dismissed by Leesa only served to escalate the issue. I told Soane that I need that door opened and he said he would not do it and that he was done talking to me. I told him he would talk to all of us if he kept treating us like this. I also told him how annoying he was being in Tongan. I left the hallway where Soane was and I happened to find Brandon Burningham and John Erickson in the main room. I explained the need and they opened the door without any issue. Why was this so hard? Why did I have to go through 2 other people before someone finally addressed this simple need? Why is it a power struggle when Soane gets involved? Happily he left soon after I had talked with Brandon and John and he did not come back to interfere further with the rest of our funeral. The rest of the day went off without a hitch because of Brandon and John's professionalism and empathetic approach. How will Soane react when the request is more serious than simply unlocking a door to ease the process for an already grieving family? As I stated earlier this is the second time Soane has tried to throw his weight around at one of our funerals and unfortunately he's still employed with Jenkins-Soffe. Return customers in this industry are key to its success and if they keep this toxic individual among their ranks, he will continue to be a cancer to their future.

It took them over a year to put my Dad's plaque on the Veteran's Memorial wall at the Memorial…read moreMortuary Mountain View Cemetery. After a year of my Mom calling and bothering them, the finally realized they didn't order it. I go up on Veteran's Day and the Veteran's Memorial is full of weeds, STILL. It has been for months. We have been asking them to weed it plus other families have too. They have Christmas decorations up already, their big tree is decorated with lights. But the can't take care of the Veteran's Memorial for Veterans Day! Does is get any worse???

The staff at Memorial were so kind, gentle and thoughtful when we were feeling so fragile and…read moreoverwhelmed. Our darling baby passed away unexpectedly and they walked us through the process. They went above and beyond to be responsive to our needs. Brian helped us through all the necessary arrangements at the mortuary and Mike went with us to the cemetery in Tooele. His attentiveness but unobtrusiveness were extraordinary. Sadly, this isn't our extended family's first experience with death but it was our first experience with Memorial. I highly recommend them. Not only didn't they add to the trauma they sheparded us through a terrible time in a such a tender way. As the grandma I wanted to be sure they were gentle with the baby and his parents. They absolutely were respectful and thoughtful. Thank you.

We're super grateful to Tuyet and the staff at Starks Funeral Parlor for their thoughtfulness,…read moreprofessionalism and responsiveness during a difficult time. In particular, we appreciated the level of care that went into the viewing. And nearly nine months after my dad's passing -- on what would have been his birthday -- they sent us a "thinking-of-you" card. These people are the best. Highly, highly recommended.

Stokes funeral parlor is an absolutely amazing service to provide families with the end of times…read morefor the loved one. Everyone that worked there was so kind and considerate and polite to us, and not sort of a what I expected. It was more honest and real, and I felt that they were being extremely respectful. I sadly had to attend my sister's funeral. I was sort of dreading going to a funeral parlor, thinking it would be drab and dreary. As I entered, I noticed there was several small rooms which is very intimate to me instead of a large place with lots of chairs in it waiting for people to come and pay final respects. In each of the small rooms, there is an array of photographs that they had put together and a beautiful arrangement, reminding me of my life with my sister and my family. It really touched my heart very deeply. It was so well thought out. It was so nice to look at my sister's life from her childhood until her last days. Thank you, strikes for being so sensitive and considerate and putting together a beautiful presentation of my sister's life and making her last journey a beautiful exit. I cannot sing your praise louder.