I dropped off two prom dresses to be cleaned and they did a great job. It only took a few days and…read morethey were thorough.

I have gone to Carriage Hill Cleaners for many years. I have never had an issue with their…read moredry-cleaning services. Their prices are reasonable, their staff is friendly, and their turnaround time is fast.

I will start by saying they made the situation "right" but it never should have been a situation to…read moreright in the first place. A simple UGG cleaning turned into an actual nightmare. They absolutely destroyed my daughters Uggs. When my mother went to pickup, she thankfully looked before she left. One was like 3 shades darker than the other and was the texture of sandpaper. The other shoe looked like it hadn't been touched. And the worker was like "idk what happened. we won't charge you for them." And my mom refused to take them because they had ruined them. After some attitude and much reluctance they told my mother that they would reimburse her for a new pair. My mom had to go back the following day with the link for a new pair and had them order and pay for it. Im not sure how to post pics on here but I have a pic and video of the ruined shoes. If they were unable to properly clean the Uggs to begin with they should have told us and we would have tried a different dry cleaner. And if they are able to do them, maybe not test out new techniques on customers' stuff. We still never got a clear reason what happened or why. It was "Idk what happened" So if you want Uggs cleaned, don't go here. They are probably ok for clothing but that's not a chance I'm willing to take.

They truly exceeded my expectations. My clothes were folded so neatly and smelled so nice. Trust…read moreand believe I will be a repeat customer.

I've taken my shirts, pants and jackets to this location for years and haven't had a problem…read more Prices seemed reasonable compared to other cleaners I have taken my laundry too.

We dropped off two feather pillows to be dry cleaned. They notified up that one pillow "blew up"…read moreduring cleaning. No feathers were recovered. We got one pillow and one case back. No acceptance of responsibility! I guess it was our fault for bringing a family heirloom and expecting good care. We still had to pay for the one pillow. We won't come back...

This is the third area Laundry/Dry Cleaners I've used over the last 10 years on a regular basis. My…read moreclothes are cleaned and pressed well by a friendly professional staff at very reasonable prices, service is quick (usually one day) and you can watch the staff pressing orders while you pick yours up.. One thing, be specific how you want your clothes done, for example; "cleaned, starched and pressed ". They will make sure your order is correct.

I just picked up my dry cleaning and they ruined my black jeans! I had not washed these jeans…read morebefore so they were jet black. White Swan turned these into acid wash with just one wash. My husband's brand new black button down shirt was also turned to acid wash and was not ironed well. I called in to tell them and they said they wash in cold and it's probably due to the dye from the manufacturer. I was not offered a refund or a coupon for future use. Nothing! I'm severely disappointed!

Great job on all clothing, Professional staff, always…read moredone on time never encountered any problems.

I've used this place for several years now and always appreciate the qur cleaning and the…read morefriendliness of the people who work the counter. Highly recommended!

The ladies working there were all so helpful, They perfectly tailored my dress for my sisters…read morewedding even though they were concerned about the amount it needed to be taken in. Absolutely impressed and will definitely be back!

I was told that Alterations Express would hem my pants while I wait. So I visited to see if it was…read moretrue. Indeed it was. Upon arrival, the place was not busy and they were able to measure me and hem my pants in 15 minutes. The price was around $15. What an excellent service. The friendly worker chatted with me while I waited. If I need to be hemmed again, this will be my go-to spot.

I wish I had more items to send because they do a great job, would, and have recommended London…read morecleaners to family and friends.

They are a 100% pick up and delivery service without a store front and while there are some store…read morefront businesses in pepper pike, I have yet to come across someone else who is better. I have had enough miserable experiences with cleaners across Cleveland from when I stayed downtown till I moved out here. The pick up and delivery service works like a charm. They have yet to mess up a single order to date. Not a lot else to say about a dry cleaning service, about as good as it gets.

Comfortable with tables and chairs. A few different size / price washers. Plenty of driers. Coin…read moremachine. Bathroom. Vending machines for snacks and drinks. Has drop off service as well.

What's the point of a sign that says "last load at 7"? If you're telling people at 6pm that they…read morecan't use any washers but 5 little ones because you want to get a "jump start" in closing? Saw so many people upset and leave.