I will start by saying they made the situation "right" but it never should have been a situation to…read moreright in the first place. A simple UGG cleaning turned into an actual nightmare. They absolutely destroyed my daughters Uggs. When my mother went to pickup, she thankfully looked before she left. One was like 3 shades darker than the other and was the texture of sandpaper. The other shoe looked like it hadn't been touched. And the worker was like "idk what happened. we won't charge you for them." And my mom refused to take them because they had ruined them. After some attitude and much reluctance they told my mother that they would reimburse her for a new pair. My mom had to go back the following day with the link for a new pair and had them order and pay for it. Im not sure how to post pics on here but I have a pic and video of the ruined shoes. If they were unable to properly clean the Uggs to begin with they should have told us and we would have tried a different dry cleaner. And if they are able to do them, maybe not test out new techniques on customers' stuff. We still never got a clear reason what happened or why. It was "Idk what happened" So if you want Uggs cleaned, don't go here. They are probably ok for clothing but that's not a chance I'm willing to take.

They truly exceeded my expectations. My clothes were folded so neatly and smelled so nice. Trust…read moreand believe I will be a repeat customer.

I've taken my shirts, pants and jackets to this location for years and haven't had a problem…read more Prices seemed reasonable compared to other cleaners I have taken my laundry too.

We dropped off two feather pillows to be dry cleaned. They notified up that one pillow "blew up"…read moreduring cleaning. No feathers were recovered. We got one pillow and one case back. No acceptance of responsibility! I guess it was our fault for bringing a family heirloom and expecting good care. We still had to pay for the one pillow. We won't come back...

This is the third area Laundry/Dry Cleaners I've used over the last 10 years on a regular basis. My…read moreclothes are cleaned and pressed well by a friendly professional staff at very reasonable prices, service is quick (usually one day) and you can watch the staff pressing orders while you pick yours up.. One thing, be specific how you want your clothes done, for example; "cleaned, starched and pressed ". They will make sure your order is correct.

I just picked up my dry cleaning and they ruined my black jeans! I had not washed these jeans…read morebefore so they were jet black. White Swan turned these into acid wash with just one wash. My husband's brand new black button down shirt was also turned to acid wash and was not ironed well. I called in to tell them and they said they wash in cold and it's probably due to the dye from the manufacturer. I was not offered a refund or a coupon for future use. Nothing! I'm severely disappointed!

I had a dilemma!! I needed a shirt for a date on Saturday and it's Friday . Esteem Cleaners came…read moreto the rescue and are my Heroes!! They do provide next day service!! It was actually ready today the same day I brought it in! That doesn't happen!! A++++ to the Staff over there!! They need to be applauded for GREAT SERVICE & GREAT WORK!! U DA !!

Great job on all clothing, Professional staff, always…read moredone on time never encountered any problems.

I was told that Alterations Express would hem my pants while I wait. So I visited to see if it was…read moretrue. Indeed it was. Upon arrival, the place was not busy and they were able to measure me and hem my pants in 15 minutes. The price was around $15. What an excellent service. The friendly worker chatted with me while I waited. If I need to be hemmed again, this will be my go-to spot.

I have gotten things tailored here twice with great service. The staff is always very friendly to…read moreme and I have been able to pick up my items only a few days later, both times under one week. The services I have received have been great and I would recommend this business to anyone needing items tailored in a short turn around.

I wish I had more items to send because they do a great job, would, and have recommended London…read morecleaners to family and friends.

They are a 100% pick up and delivery service without a store front and while there are some store…read morefront businesses in pepper pike, I have yet to come across someone else who is better. I have had enough miserable experiences with cleaners across Cleveland from when I stayed downtown till I moved out here. The pick up and delivery service works like a charm. They have yet to mess up a single order to date. Not a lot else to say about a dry cleaning service, about as good as it gets.