Never any issues. They have everything I wanted ready to go and service was great. She was very…read morenice.

Driving past... SLAMMED ON THE BRAKES. Pulled a U turn and had to try them…read more Yo cuz them making em hot and fresh. Friendly service. Cash gets a discount. Nice to see them making them right there in front of you. Got a 5 pack and yes they were hot and delicious. In and out in under 10 minutes. The best pretzel hands down. Can't beat it. Delicious!!!

The owners are so nice and friendly, and the pretzels are always made fresh and they're delicious!…read moreThe perfect place to get a party tray with dips and everyone is happy! They now have pretze cheesesteaks, cheeseburgers and something else that sounded really good'!

Typically I get fresh pretzels. This time they were over baked and stale. Ownership needs to be…read moremore involved like the previous owners. They were there and provided great service and good pretzels. This was a Friday around 2:30pm.

I've been going to this place for years, it is very customer accommodative. They sell fresh Philly…read morepretzels.

Amazing pretzel fresh out of the oven. Good quality and soft.Cheap. And amazing dips.read more

Of the classic Philadelphian comfort foods, the soft pretzel had become, at least in my experience,…read morethe hardest to come by. Especially in the suburbs. At least it was. In the last few years, this franchise has spread like wild, and I couldn't be happier. Fresh, hot, completely authentic soft pretzels at what must be wholesale prices. $8 for 25? That's crazy. Last time, I came 10 minutes before closing time and they were still hot, no joke. Bought a shopping bag full of them and made everyone happy. I hope they make it out to CA someday.

Still had 2 hours before closing and had nothing.Said "we arent making anymore today".Attitudes…read morewere also terrible

PICKUP ONLY REVIEW. Came here about 10 minutes before they closed to grab a bag of pretzels. We got…read morethe mini pretzel nuggets, the cinnamon sugar one and 2 of the large braided pretzels. They were fresh so we chowed down on some as we were driving back. We were fans of the nuggets and the large pretzel! If you have a sweet tooth, you'll find the cinnamon sugar one delicious!

I'm surprised I've never reviewed this location. We live really close so we order from them alot. I…read moreespecially love that they will do special orders for different shapes. Recently got pretzals in the shape of #5 for my daughter's class birthday.

Wow! The regular soft pretzels are so excellent! We decided to take a couple home and freeze them…read more The people who took our order were very pleasant, and greeted regular customers by name. I had a list of five places to visit in Philadelphia on Saturday. This is the only place I will come back to.

I stopped into this pretzel joint for the second time and the smells greeted me as I walked through…read morethe door: savory and sweet. The staff wasn't rude or anything, but on both occasions I got a "What are you doing here?" vibe that was slightly off-putting. My first visit was picking up an order for Uber Eats and I was told that it was the best pretzel spot in the city, so I just had to try it. I order two everything pretzels, two soft pretzel twists, and two sweet pretzels to share with a group. The order was staples shut and I confirmed the contents before leaving. Unfortunately, there was only one of the two everything pretzels that I had paid for, further dampening my experience. The store front itself is tiny and I tended to grab and go... there's absolutely nothing cute or interesting about it, but I understand that isn't the point. The pretzels were soft and fresh, and I even shared with strangers at the park. Everyone enjoyed them but nobody was wowed. The order was ready on time and the price was right, but my search for the ultimate Philly pretzel experience continues.

This place sold out of sour n cream but it is nice they offer it because it is harder to find this…read moreflavor and garlic as well I believe. You can specify light, medium, or heavy seasoning for some of the pretzels. As Auntie Anne's stopped sour cream and I believe garlic too, maybe other smaller places can offer it profitably. Staffer here was nice. Inside the Plymouth Meeting mall on the second floor Showed up here on Thursday July 31 at 750'PM and they are closed. They are supposed to be open till 8 PM. There is supposed to be open till 8 PM today and they have paper applications for hiring people sitting at their stand. Sad face I bought a second pretzel round a number of days later and the staffer remembered me and let me have two stamps on my new Totally twisted pretzel card instead of one! On the first floor, they have a stand near a children's merry go round or a children's propeller device- I don't remember which contraption. That is nice if it helps business as children on the weekends are more likely to have their parent grab them a soft pretzel In that location instead of climbing the one floor to go to the main station nearby. There is a cellular store that has a similar setup on the other side of the second floor.

This place is great! The pretzel guy is so friendly, works hard, and the place is very clean! Will…read morealways keep coming back! Thank you!

Philly Pretzel Factory in Lansdale has definitely earned 5 stars from me…read more I usually come here when I need trays for parties or events, and they've always had my order ready on time and accurate. It can be a busy place, but the line usually keeps moving. Pretzels are also an easy crowd-pleaser for a group since they work well for kids, adults, and vegetarians. I've compared pricing with other Philly Pretzel Factory locations, and this one has been noticeably better. For example, a large rivet tray is $8 less here than at the Blue Bell location. Parking is probably the main thing to keep in mind when you're stopping in for a pickup. I usually suggest checking the lots behind the nearby brewery and coffee shops rather than trying to fight for a spot right out front. I'd also recommend ordering online. The process is easy, and it's a good way to see all of the tray sizes and dipping sauce options before you order. One thing I've changed over the years is my pickup timing. I used to schedule an earlier pickup just to be safe, but now I try to pick everything up closer to the start of the party. The pretzels are much better fresh, and after sitting for a few hours they can start to get hard. One experience that really stuck with me was when their credit card system went down. Instead of making it a hassle, they ended up giving me the tray for free. That kind of customer service definitely helped turn me into a loyal customer.

Yuck a doughy mess nothing like a true Philly pretzel I miss the ones from federal in the city...read more

Caught a segment on CBS Sunday Morning about Center City Pretzel Co. and immediately knew I needed…read moreto try them someday. Luckily, my daughter and her fiancé live in Philly and brought a bag with them to Dallas while we were all in town for Hannahs wedding. The pretzels were still soft, doughy, and incredibly satisfying with just the right amount of salt. You could tell these were the real deal classic Philly comfort food done right. The dipping sauce paired perfectly and somehow made them even more addictive. The Staff was very knowledgeable and sweet.. Now I completely understand why they were featured on CBS Sunday Morning. A simple pretzel turned into one of the most memorable bites of the weekend.

Walked 35mins from hotel in old city to this place. Well worth the exercises. Freshly made soft…read morepretzels, $1 each. A must try while visiting philly. Bought some to take home

Great food service but gross cleaning. It is nice inside. Great food…read more People are nice everything's cool I'm

Ordered here on Saturday afternoon while I was at Artifact Brewery. Empanadas and pretzels were…read moregreat. I just wish the Empanadas were in separate containers or labeled correctly. We ordered cheesesteak empanadas and it was not in our order. Was tempted to walk back and let the employee know my order was missing the cheesesteak ones but I did not go back. Overall empanadas were tasty and can't wait to try others The empanadas I did try were: Pulled pork- tasty and a lot of pork Buffalo chicken-tasty and spicy I also tried the pretzel which was really good Cant wait to go back and try the spinach and fete, beef and cheesesteak empanadas