Ive been visiting this location for several years, but this was my first time meeting Mel as the…read morereceptionist. She was friendly, welcoming, and professional, ensuring a smooth and efficient check-in. As always, Cortney provided excellent service. She was gentle, thorough, and attentive to my comfort throughout my treatments, making each experience relaxed and stress-free.

Front desk lady is worse than a disgruntled McDonald's worker. As a person of color about a person…read moreof color. I was VERY VERY disappointed that she had NO CUSTOMER SERVICE SKILLS. No eye contact, no smile, annoyed robotic tone. She told us and did not ask us about changing our waxer. She IGNORED our question about the experience of the waxer. The Lobby was dusty and dirty. The manager was unaware the phone person was untrained and did not explain their range services or prices correctly. They deserve less than 1 star. I WILL CANCEL ALL APPOINTMENTS and refer all my clients to Andorra location. It has 5 stars.

Always come here to get my haircuts on campus! Prices are similar to all the other places on Penn's…read morecampus. I never make appointments and always walk in. I'm always seen within 10 mins of coming in. I don't get my hair cut by the same person every time, but I always like what they do! All of the hair dressers are very friendly and are very quick as well! Glad the location is so convenient.

Hair cut and high lights…read more Dana - as before - did a great job with my hair cut and highlights - she is also very fast!

Poor service unless you stand next to Sisley or Tom Ford cosmetics the sales associates don't…read morebother to help...

I stumbled upon this beauty bazaar on my way somewhere else having time to spare so I popped in to…read morebrowse. I had never heard of Blue Mercury and being a dedicated Sephora/Ulta girl I was curious too see how they stacked up. The store is very nicely laid out, the products beautifully displayed and the associate I talked to was quite friendly. I could see immediate differences that set Blue Mercury apart. First where as all of them have makeup brand reps that will do brows, lashes and make overs at their counters and just as Ulta has a full on hair salon, BM has a spa which is definitely cool. Also, BM is stocking brands you can only find in better department stores like Nordstrom and Saks. Brands like Tocca, Aerin, Claus, etc. And last, they have an amazing variety of candles and fragrance diffusers for your home.

Best sugaring I've ever had! They were so professional and nice and I'm so impressed with my…read moresugaring. I can't wait to come back!

Amazing first experience at Sugar Bar Salon with Alex (the owner)! Sugaring with her was so quick,…read moreand she's very friendly and fun to talk with! I was bummed that my regular sugaring salon (Green City) closed permanently, so am thrilled to find this place! I will now happily make the trek from Queen Village to Rittenhouse to go there regularly. The salon is beautifully designed and decorated as well, and the receptionist was also very nice. Highly recommend, including to former clients of Green City looking for a new sugaring home!

I really wanted to love this place because it's so conveniently located for me…read more I went in for a dip powered manicure and they have an incredible selection of colors. Everyone I spoke with was super nice and they took me as a walk in on a Friday. When my nail tech took my old dip off she was a bit sloppy, so some of the melted dip powder got into my fingers (it's not the easiest to get off), as well as nail polish under my nails. I asked for almond but she did a rounded tip instead, which isn't a huge deal but I would have picked a different color. Lastly, a few of my nails were filed down unevenly, and a few of the tips are ragged. It was $45+ tip for the dip which is a reasonable price but I don't think it was the best job. I do think my nail tech was newer because I saw the work of a few other techs and it was amazing. I will definitely return because it's so easy to get to, but I wish I had gotten the names of some of the more experienced techs so I could request them.

In 30 years that I have been doing manicures. This is the first facility not to offer a massage…read more And/or a hot towel. And/or fix excessive nail paint around your nails. It took them 10 minutes $30 for a simple manicure.

Had an eyebrow threading here and walked out with this bleeding cut and overdone eyebrows. It was 2…read moretiny cuts but painful because the skin around eye area is extremely sensitive. I've never experienced such a problem with other threading shops. I said I wanted a cleanup but ended up a set of overdone and much thinner eyebrows. For the context, I always have full eyebrows and don't even have to do makeup on them; one side is naturally uneven and less arch than the other. I expressed I didn't like the fact she made it so thin, and the lady blamed me that I was the one who did too much tweezing at home. The tweezing might make the eyebrows uneven, but that shouldn't be an excuse for a poor job. She didn't even care to clean the eyebrow hair on my face afterwards. I was given a dry rough tissue to do it myself where the skin area was very sensitive and in pain. What happened to me already happened. But if you don't want to leave with thin eyebrows, bleeding cuts and frustration for cold service like I did, please proceed with caution when you choose this threading bar. Also I think the owner should really train their staff to pay more attention to their service quality -- for example, if you deliver the customers a less-than-expected result, please at least listen and don't make it sound as if "Oh not my problem, it's you who's at fault."

I walked in to iBrow ThreadnWax this afternoon. There was one other person in a chair getting her…read moreeyebrows threaded. I asked if I was able to get my eyebrows and upper lip waxed. One of the women said yes and to take a seat in one of the chairs. I sat down while the other woman who worked there walked away to the back even though she wasn't doing anything or helping anyone. She came back and grabbed a thread, attempting to thread my eyebrows. I told her I wanted my upper lip and eyebrows waxed. She rolled her eyes. She hastily applied the wax to my eyebrows without asking me about shaping. She did not trim my eyebrows or go in with a tweezer after to get any stray hairs. The upper lip was fast. She asked me to look at my eyebrows and if I liked them. I looked at them and ran my fingers over them to clean them up and she rolled her eyes and made a face. She then took me to check out. I didn't have any cash so I was going to leave a tip on my card, but she just handed me the receipt to sign. I was going to say something about a tip, but she rolled her eyes (third time!!) and goes "were you going to say something?" So I said no and left without tipping. Here's the thing - it was fast! It was cheap - $13 with a student discount. However, I will take my business back to Ulta where they are nice, respectful, and actually do their job correctly. I'm a big believer in tipping, usually 20% or more, but I'm glad to have walked out without tipping this woman. There was absolutely no need for the attitude I received.

Come here to get my eyebrows threaded and I'm pretty satisfied. The service is good and the girl…read more(I'm not sure her name) who does them knows what she's doing. For some reason people have a tendency to cut off the ends of my brows or make them super thin, but not here. Somehow, I leave with my eyebrows thicker, but still more shapely than they were when I came in. It doesn't seem to be a one size fits all service. She understands my eyebrows and does her magic. I haven't tried any of their other services, but I may give it a shot eventually. My reasons for the 4 star are: It's cash only. They said it's because of COVID, but I thought most places are card only for that very reason. Anyway, it's okay just kind of inconvenient since I don't typically carry cash on hand. Also although it looks pretty good the first week, my eyebrows end up growing back pretty fast. And it's a bit on the pricier end for eyebrow threading ($10). It's not an excessive price, but I've just had my eyebrows done cheaper elsewhere and be just as good.

DONT RECOMMEND. I had a really disappointing experience. The woman who did my brows didn't ask what…read moreI wanted and just started threading right away. When I tried to explain that I wanted them shaped and a bit thinner, she didn't seem to listen/care. After she finished, I mentioned again that I wanted them thinner, and she literally told me "no" and turned away. She seemed very disinterested in the service she was providing.

This is my first time writing a review. I have been going to the Z Brow Bar for the past 4 months…read more I have gone to other threading salons, but Z Brow Bar is my go-to threading salon. Rabiya is a skilled threading practitioner. She is friendly and personal. She does an excellent job at eyebrow and facial threading. I am always satisfied with my threading service. I would not trust anyone else to provide my FACIAL or eyebrow threading. I will continue to go to Z Brow Bar for my threading service, as long as Rabiya provides my service. Check out Rabiya at Z Brow Bar.

Rabiya never fails to impress me with her talent! She really knows what she's doing. She's very…read moresweet and really listens to what the client wants. I would 100% recommend her to anyone who wants to look and feel good. My eyebrows never looked this good before

This was my first time at Sugar & Bronzed (not my first sugar wax), and everything was a 10/10. The…read morespace was clean, the staff was professional and welcoming, and the experience was seamless. Highly recommend!

I switched from waxing to sugaring and will never turn back! This place is great! All the staff is…read moreso nice, and always make you feel comfortable. I highly recommend this place! They also do a membership program which saves you money every time you go.

Erin at this location is absolutely amazing. She not only was able to get me through all of my…read morefirst wax anxiety but she made the experience as painless as it could possibly be. She was SO kind and SO patient and SO professional despite all my dramatics, she worked extremely efficiently, and I couldn't be happier with the results of my wax. Truly can't say enough about how great my experience was here :)

I had a great first experience here! I had Danielle and she was so nice and gave great…read morerecommendations after getting waxed. It was easy to book online! Also since this was my first experience ever at a European wax center, I was able to get a discount. The place was clean and every was so kind!