My visit was in November of 2013. First the positive- The optometrist is very nice, professional, timely and experienced. My exam started at the scheduled appointment time, and the assistants helping me find frames were also very professional and friendly. If it were just about the service and not the product, 5 stars all the way. However, after paying $450 for the exam, glasses and prescription sunglasses, I would expect a higher quality product than I would get at Walmart.
Okay, so I've worn glasses (and contacts) for 23 years, never had any problems with lenses getting scratched. Three short months after getting my glasses, multiple scratches formed in the lenses that impaired my vision through them. I bought the "scratch guard" upgrade, but still very noticeable scratches. When I went to get them fixed, a man was in front of me that was picking up lenses for his frames as well, so I thought he must be having the same issues. When I showed my glasses to the receptionist, or assistant, she looked at them and said, "Oh you've been wiping these off on your shirt haven't you?" So I honestly said, "sometimes, but I usually use a cloth or tissue of some sort." Her response was that it was my fault, but she'll 'do me a favor' and replace them- just this once. So me, being the person I am, argues that it was not my fault, that I have been wearing glasses for over 20 years and I've never had a problem with scratches. Plus, I bought the scratch guard for the lenses as well. Then I asked her if she honestly uses a lens cloth every-time she cleans her glasses, even when she comes inside from the rain or what-have you. She said, absolutely, she carries a lens cloth on her all the time. And the scratch guard, she told me, is delicate and can be wiped off very easily.----????!!!!???? Okay, whatever. I'm a grown man. I don't need to be lectured, but I shut up and went about my business. Bought a couple lens cloths and carry them with me to avoid scratching the lenses again. Guess what... more scratches. I'm not even going to try again, I'll just go back to Walmart.
This proves my opinion that Target is just an overpriced Walmart. Never any associates to help you, 22 check out lines but only 5 are opened at a time, spend more time in line than shopping. Plus, I used my debit card to purchase the glasses and when Target had the security breach, my card got cancelled and I had to be issued a new one.
Advice: Stay away from anything related to Target. read more