I went to Visionworks today from some new glasses. The company representative I worked with was…read moremost professional, polite, and personable. And my new quality glasses were very fairly priced. Believe me, if you are looking for quality service and very reasonable pricing, you'll be very satisfied if you use Visionwork's 12208 Pines Blvd., Pembroke Pines, Fl. location. Most definitey, a Thumbs-Up.

Good evening, I…read morevisited Visionworks this morning to select new glasses. The customer service representative who assisted me was also the person I spoke with when I previously called the store. I have actually visited the store on several different occasions, and when I have seen that she was working, I chose to leave because of my previous experiences. However, today I decided to give the store the benefit of the doubt and proceeded with my visit. Unfortunately, I would like to bring my experience to your attention. Thank you for taking the time to review my concerns

The reason for coming to the Pembroke Lakes Mall today was since my buddy needed to repair his…read moreprescription glasses at Lens Crafters. The store was super modern and easy to navigate. While his glasses were in repair mode, we browsed the Oakley display. The rep was friendly and attentive to any of our questions. She found the exact pair of Oakley glasses that I was wearing for $274. No women's Silhouette glasses sold here. They offer eye exams and a Lens Lab with about ten different major eyeglass brands at competitive pricing: Versace Coach Burberry Prada Dolce & Gabbana Cartier Ray-Ban Tiffany & Co

The professional staff primarily lead by Opticians Bibi and Kurt were wonderful. Therefore, make…read moresure you call prior to your arrival to ensure they are on-duty. As you can see from my pics, if one desires a huge selection of frames consisting of designer brands then LensCrafters would be considered your vision store heaven. LensCrafters does accept most major vision insurance plans making this franchise a no brainer. Additionally, to insure you receive extra value, the Company does run "buy one - get one 50% off" special promos regularly.

I got the best experience with everyone in For Eyes. I have trouble finding glasses. Just want to…read moresay that Javier helped me above and beyond. He was so helpful and friendly. The staff was friendly too. Ive been going there for years and I will keep coming . Thank you Javier for all you did.

Everything. Had prescription glasses made. Came to pickup and they were not even close to what…read moreprescription had. Couldn't read or see far. Made my vision WORST. The Asian lady got upset when I told her the glasses were bad. She said my Prescription had to be bad, she wanted me to get readers and I told her these progressive weren't good. She was clearly upset and was going to get rude But I think you saw that I wasn't the one she wanted to step out of line with . DO NOT THINK ABOUT GETTING GLASSES WITH THESE PEOPLE AT THIS LOCATION., BAD GLASSES, Bad Attitude. and Her English wasn't very good.

Barnick Optometry has amazing service. They fact just moved to any location…read more --- new address is 4340 Sheridan ST Hollywood Fl 33021 Suite 102 The doctor is amazing. The staff is fabulous and the service is super super super super kind! Dr. Barnick is amazing. He'll make sure you get the right prescriptions. Sincerely Pat D

Love the new office. Everyone is very friendly and welcoming. Dr. Beranek is very helpful with my…read morequestions regarding my vision. Great office.

From start to finish, I felt their genuine desire to provide the care and support that I needed to…read morefinally be able to see near and far. Everyone I came into contact with were kind and reassuring despite having a very busy schedule. Dr. Mancita finally got my prescription right.

As a photographer my eyes are my main photographic tool. Maintaining my eyesight is very important…read more A friend recommended Dr Sager and I'm glad I went to see him. It was probably the best eye exam I've ever had. Dr Sager is a very thorough and understanding doctor. He addressed my concerns perfectly resulting in a new prescription that worked like my previous one. My last doctor totally screwed up my prescription, glad I kept my original glasses. Dr Sager's staff was very professional, helpful and courteous. They even let me use my own frames, I like my look. They have a sign on the front door that says "come on in we are awesome", indeed they are!

Amazing experience! All the staff are so friendly and made my visit so welcoming. Especially…read moreEmerson, my first visit there he was so kind and performed all my exams with patience and care since I get nervous with anything involving my eyes. Will be coming back!

I wouldn't trust my eyes with anyone else!…read more Dr. Betancourt and the whole Pines Vision Care staff have been my eyes' saving grace since 2014. I've been getting eye migraines from too much screen time (anyone else?) so I decided to finally come back for an eye check-up. I haven't been back since 2018, so I was excited at the thought of getting some new frames. Healthcare is one of those categories of businesses where you usually find your provider through your insurance or through recommendations and I can say that I wholeheartedly recommend this office. Everyone is friendly and appointments are a breeze to schedule and go through. Dr. Betancourt is such a gem of a doctor & really takes her time to go through any concerns you may have plus answer questions with what is happening. She answered all my questions and helped me find a possible solution to my light sensitivity and eye migraines. They gave me two different sets of prescriptions (one for nighttime driving & one for computer/screen use, thanks astigmatism!) They also help if you have any problems with your current frames and have pads for glasses to purchases in case yours fall off. Thank you Pines Vision Care for amazing eye care everytime! Pro tip: Don't plan on doing anything for a few hours after an appointment if you're getting your eyes dilated! It might be common sense but I learned this the hard way haha

11-20 - My first visit On 11-20, I came in to use my Aetna…read moreMedicare vision benefit, which gives me a $400 allowance toward ANY frame from an iCare provider. Aetna confirmed to me directly that all the facility has to do is submit the claim. Instead, the staff insisted I could only choose from their "Grand Lux" collection, which felt like it benefitted their pocket more than helping me use my actual benefit. They kept refusing to submit my claim even though my insurer confirmed that I am fully entitled to use my allowance toward any eligible frame in the store, which is any frame in the store, including the Gucci frames I wanted. I wanted the Gucci frames not frames from the grandlux collection. When I asked them again to just submit the claim so Aetna could approve it, I was told "that's not how it works," even though Aetna said the opposite. I also overheard a comment like "I didn't know young people could be on this insurance," which was humiliating and made me feel judged for being disabled at a young age. I left that day feeling like my benefits were being misrepresented and that I didn't get equal treatment. 11-21 - The next day, things escalated I came back calmly the next morning (11-21) I wanted to speak with the manager and address what happened. Instead of fixing the issue, staff member Maria, the shorter older woman who opened that morning, escalated the situation and called the police. Maria told the officers that I was "threatening" her. When the police asked her what the threat was, she admitted the only thing I said was that I would update my Google review and record for my own safety so my words couldn't be twisted. The police confirmed that none of this is a threat, it is my right. This showed me that, in my opinion, Maria's statement didn't match what actually happened and felt like retaliation. After the officers clarified everything, Maria changed her story and simply said she wanted me to leave. That made it clear to me that removing me had nothing to do with safety and everything to do with avoiding accountability after refusing to submit my valid insurance claim. I did not receive equal opportunity. I remained calm the entire time. I did not threaten anyone. I did not raise my voice. I sat down and said I wanted to speak to the manager. That was it. They may not want to speak to me anymore, but now they have to speak to, mutiple agencies including the BBB, Optometry Board, Aetna and the list goes on. Their phones will be ringing, and they will be asked to explain this situation to each agency. What should have taken just 10 minutes turned into all of this, and all of it could have been avoided with simple professionalism. In my opinion, a lot of this behavior came from pride and refusing to admit fault. And pride will take you places you never planned to be, and keep you stuck there longer than you ever meant to stay.

This is the best optical place I have ever been to. They really care about you and your experience…read moreand treat you like family. They take their time to find the perfect pair of glasses that not only look beautiful but fit perfectly. High quality and reasonably priced. Both the doctor and staff is amazing and I highly recommend.

I highly recommend this office for anyone seeking thorough and professional eye care. The entire…read moreteam is exceptionally kind and patient, creating an environment where you never feel rushed. During my visit, every staff member took the time to explain each step of the process, which made for a very personalized experience. They utilize impressive, high-tech imaging and digital measurement tools. This technology ensures a more precise prescription and a better fit for your frames than traditional manual methods. Unlike high-volume clinics, the doctors here genuinely listen to your concerns and take the time to answer questions about eye health and lens options. The office is professional yet welcoming, making the administrative side of the appointment--like insurance and scheduling--completely seamless. If you are looking for specific lens coatings or high-quality frames, their selection is well-curated and the staff is excellent at helping you find a style that fits your face shape. If you are in the area and looking for a reliable, modern optometrist, this is the practice to choose.

I just started going to this office and it has been great . The lady optometrist was so patient and…read moreexplained everything . She listen to my inquiries and the reasons why I was there . Great experience overall .