LEENAAAA I LOVE YOU I LOVE YOU I LOVE YOUUUU She got me 2…read morepairs of glasses within my budget after I lost my glasses last night. Thank you sooo much!!

Lina and her team are spectacular. Lina gave me the BEST eye exam I've ever had. Usually, I feel…read morerushed to make a decision on what is the better lens. Lina was extremely patient. She gave me more time and did not make me feel like I needed to hurry. She even repeated all the steps to make sure I was sure. Then when picking out my frames she was extremely helpful and on point. She made sure I understood every item that was listed for my lens. She patiently explained anything I didn't understand. I can't say enough how excited and happy I am about this location. Great customer service still exists! Thank y'all...

I have had a few issues in the past . The service is inconsistent..I went in and stated my Medicare…read moreinsurance...they were not helpful and wanted to only upsell me...well went online...and ordered glasses single vision for all covered under my Medicare insurance....in the -ast depending on who waits on you. Same issues. Always the hustle...

Came in to get my glasses fix and Jillian made sure I was taking care of and the customer service…read morehere is awe keep up the good work

They are always helpful and available to tighten your glasses repair them or give you input about…read morewhat new frames you need I really like everyone's personality and caring attitude.

We are so grateful that we met Mr. Dylan Drake at Walmart - Vision Care Center, located at FM 423…read moreand Stone Brook Pkwy. He is the Vision Care Manager. He is very friendly and very professional. He cares for customers and provides his excellent services. He picked the best glass frame which is best suited for me. Thank you for your A+ service!

First of all, beware of the low to the ground chairs in their lobby, you may never get up again! I…read moreshould have known something was wrong when I struggled with this upon arrival...because of the poor customer service and no solution to correct a bad pair of lenses without multiple phone calls or another visit to their office I don't recommend this place. I am a disabled senior and this is just too much for me. I will donate the crap I bought here and go back to my previous eye care office in Allen Tx as I should have done I the first place.

This is an extremely professional staff. I have a difficult contact lens prescription and they…read morealways manage to find something that works!

This is to give a thank you and kudos to one of your associates, Sarah, in the McKinney Towne…read moreCrossing space. Sarah exceeded any expectations regarding customer service. She had "above and beyond quality and service." Sarah, again thank you. Sarah was great, very professional and very witty. I asked for info on certain things and received advice and suggestions. Sarah provided additional insight into things and did a recap. Leadership team, please recognize Sarah and reward her according to your guidelines around Exceptional Service.

Rude and disrespectful manager. We visited on Dec 30th,…read morethis lady can't manage the crowd and is rude to customers and the staff. I have explained the whole situation in the email I sent on customer service email ID. Please reach out to me if needed via email

This Stanton is amazing. Makiya the store manager is professional, honest, and hospitable. She gave…read moreme the best advice regarding my next check up and best package for my new pairs that includes free check up. The store itself was extremely presentable. Even the bathroom was amazing. I would highly recommend this store to anyone wanting peace of mind and assurance they are paying for optimum service and product.

This has been my second visit and the staff is amazing! They truly take care of their patients and…read moreprovide an outstanding experience! If your insurance doesn't cover care, no worries because their deals cover you. Again, it was such a wonderful experience!

This is difficult for me to write as previous experience at this location had been great! The…read morePearle Vision on Eldorado, was always exceptional re customer care. The Custer location not so much Felt worth leaving. review 2 years ago my husband had cataract surgery with IOL implant I took his glasses in to remove one lense to replace with no Rx clear lenses for protection the week before his second eye VERY easy and great service So much so, he brought in multiple RX glasses and RX sunglass to have those replaced with regular non RX sunglass lenses GREAT experience More than $200.00 to much better than buying new sunglasses as his frames were on trend and in good condition Now to me. I'm doing the same process and went on a month ago to arrange similar project for my surgery Greeting was meh The tech, not the greater began helping me He seemed to struggle with my request, so I decided to forget the process Now today My husband returned to bring in my PEARLE VISION frames for the same process, remove one lense and replace with clear non RX lense to help guard my surgical eye until the following week when 2nd eye would be done. i was going to replace my other RX both clear and sunglasses to non-RX sunglasses So staff was in an "I can't be bothered mood" and shut my husband down and dismissing, his request and saying I don't know if we can etc... blaming lab issues not letting get his questions answered etc So off he goes Happened to stop in Walmart where service could not have been easier! Knowledge, suggested things about sunglass replacement and my clear lense will be replaced BEFORE my surgery or sooner! The optician suggested so many options for replacing all my frames from RX sunglasses to sunglasses EVEN suggesting one pair to have blue light lenses for computer screen work! Thanks Walmart! You have a forever customer.

The staff was friendly and efficient from the moment I walked in, and the office was clean. Dr…read more Wastani took the time to explain everything clearly and answered all my questions. I would return here again.

Nice place to get eye exam or glasses. Very friendly staff and most insurances are accepted. Has a…read morevariety of frames to choose from and even tinted lens. Easy to spot in parking lot area in Lewisville by main street. Not very busy so easy to go in and out during weekdays. Busy on weekends sonetimes. Eye doctor is very caring and detailed. She genuinely cares about you and not just try to sell you on things to get your money like most. I trust her and this place to come only here.

My original review was written after my visit last year. Editing to include my experience from…read moretoday. Made an appt for a yearly exam, hoping it would include thorough macular degeneration exam. When signing in, I was asked if I had completed the forms sent to me earlier. Despite getting two appt reminder emails, and at least that many reminder texts, none of those included a link or anything about completion of forms, so I was given forms to read and sign at the office. After sitting down, an asst came over to "clarify" that there would be a $45 charge today, not covered by my insurance. What for, I asked, since I was not charged anything at all last year? For "the prescription" I was told. I said, what "prescription"? I had cataract lens replacement years ago and have only OTC readers now. She just said, it's for you to get a prescription. I wasnt aware I *needed* a prescription, but thought maybe this was some kind of term involved with checking the macula, so I said OK. Exam complete, no need for a glasses prescription per Dr., back of the eye looked at via photos, no apparently degeneration happening. Dr. said I needed to come back to have a more indepth retina exam to be sure". As I checked out, I once again asked about the extra $45 charge. A different asst said, "It's for your glasses prescription" I said, none was given to me, since I don't NEED one. Oh, she said, you should have scheduled your appt for a "Full Eye Exam", then insurance would have paid for it all. What? How was *I* to know the exact verbiate to use when I called? And why wasnt this clarified on th phone while making the appt? She said she was sorry, and would make a note for next year to the effect that I don't need a "prescription". I said the communication on this issue was very poor and surely she could understand why this was irksome. She merely smiled as I handed over my credit card. In any case, no, I will not be making another appt here for macular or regular eye exams. I am fortunate to be able to pay the $45 but wanted to let people know that they should be v-e-r-y careful with their verbiage when they make an appt here. Dr. did do a thorough regular eye exam, but somebody needs to address communication issues here.