Bad service dept. We went in to purchase a king size…read moremattress with no intentions of purchasing anything else. We see a sofa that we both really like. It has a drop down table, cup holders along with a charging station. This is what drew us to purchase. Upon delivery, the charging station does not work. We call Raymour and Flanagan, speak to a wonderful woman named Marlene, who refers us to the service department. Over a couple of weeks, I talk with several people, leave several messages with service dept. No callbacks. Frustrated, I call again, finally speak with service dept. manager, Miranda, and ask why no call back? She claims she never got messages from customer service. She then informs me that this item is out of stock, and I now have to wait until the end of April. She ensures me a call back with date and time of a new delivery. She never calls or emails. Today is May 8th, I call, and speak to Marlene, customer service rep, she is so kind, and who apologizes. She helps me right away, my delivery will be here next week. To spend 5k on furniture for this kind of service. Bad service dept. Kudos to Marlene, you are patient and kind. To spend almost 5K for this kind of service? I will now shop elsewhere.

We purchased a living room set on May 23rd, 2026, paid in full and scheduled delivery for May 30…read more We moved the old furniture out on the 29th to make room for our new furniture. In the evening before the delivery we were notified the love seat will not be available for delivery until mid-June. Why weren't we advised of this when we purchased it or at the very least during the week before delivery, not the evening before. The delivery arrived on May 30th with only the accent chair. NO SOFA, NO LOVE SEAT. I called the store to get some clarification as to what happened with the sofa, I asked to speak with the manager, many hours have passed and I am still waiting for a call back. This has been an experience in very poor communication and poor customer service. Once Raymour and Flanigan had our money the motivation to provide good service was gone. We are very dissatisfied customers. And still don't know when our furniture will arrive. Meanwhile we have no furniture in our living room.

I purchased a Henrick Triple Power Reclining Sofa. Awesome product. Most of all I was VERY pleased…read morewith the delivery service. Roberto and Paul were their names as I recall. These guys are hard workers and did a great job. Timely and polite. These people deserve MUCH better pay as they are hard workers, and this is no easy job. I do hope management reads this. I do not know what they make but I am sure that is far below what they deserve. The job is ESSENTIAL is your business and without them you would have no business at all. VERY few people would pick up their own furniture. Please give these employees a large raise.

I purchased a loveseat and two recliners just over a month ago. The loveseat material is starting…read moreto pill really bad and come apart at the seam. It is less than two months old. The quality of the material is extremely poor. The manufacturers warranty does NOT cover pilling!!! Beware of their products & warranty prior to purchasing!

I have purchased furniture at Cardi's twice this year and have had wonderful experiences. The…read moresalespeople say hello as you walk in and ask if they can point you in the direction of what you're looking for. And then they tell you their name and leave you alone to explore but are close by for questions. Previously we went to Raymour and the saleswoman followed us the entire time and commented on everything we looked at. The first purchase in March was a new kitchen set. We tried probably 15 of them! Once we found the one we wanted, we got our salesman and wrote up the sale. The selection was amazing. Everything from casual, family style to very fancy. We paid to have our own set picked up and we paid for delivery of our new set. Both fees were very reasonable. Our salesman went over all the current discounts and actually offered us something less than I got in the mail. We had to order the set since it wasn't in stock, but they called as soon as it arrived and we confirmed a delivery date. Cardi's texted us the night before delivery to give us the window of time. Three delivery men arrived early the next morning and the entire process was quick and smooth and they were all very personable. Recently we went back and ordered a new recliner. Everything worked exactly the same. I highly recommend Cardi's in South Attleboro, I can't say enough good things about them.

I was recommended to look here for furnishing my loft apartment. I was welcomed by an elder Ivan…read moreshe was so pleasant and welcoming. She explained what was in each floor (3 floors total) I looked around overwhelmed by all the selections they had. Beautiful decor, furniture set up. I was approached by Keven the sales associate also on the first floor. After that I went up to the second floor, third floor and not one sales associate approached me to even ask if they could assist. Once I spent enough time. I went down to the basement where they have sale items, cash only. There were two associates on that floor and younger gentleman and older gentleman that paid absolutely no mind spent more time in their cell phones. Although the entire store is beautiful with many options, besides Ivan and Kevin. I didn't feel like a customer. I went to spend money and was hoping for an exceptional experience, I left not wanting to purchase a thing and so I took myself and my money elsewhere. Not sure if I would visit this location again.

Excellent customer service and went above and beyond. Recently bought a living room set from them…read moreand went back and forth a few times while checking the big box furniture stores and ultimately bought from them. They were professional and have been in business for years and they furnishings they sell are top notch. The set we bought was all handmade in America. They had what we we looking for in stock and didn't have to order and was delivered free a few days later. I will definitely recommend this place to everyone and if I ever need anything furniture related I will head back here and buy from them again. Yes there prices are higher the some box stores but the quality and craftsmanship that goes into each piece is amazing.

This is my first time going into this store. When you hear the word outlet you expect to go into…read moresale prices that are affordable. I actually think shopping on the website is more affordable and the product is new. There were a lot of damage goods in the store and missing pieces. For a small 6 inch round table the price tag was still coming in at $200. I can honestly say that I will probably never come back to the store.

How can this be good when the store itself is horrendous? Bought a bathroom mirror that was…read moredelivered and what a piece of junk. Tried to call and sent emails about a return and they never reached out. Terrible quality and terrible customer service.

FAN-freakin-TASTIC customer service!!!!!!! I used their free interior design feature, set a budget…read moreand they helped me work within it to make a killer living room setting. They were patient and helpful the entire time. Even went through the clearance section to find stuff that worked with the furniture to keep me on budget. I also had an issue with my fabric pilling and cushions sinking after about 10 months as I foster dogs so there's typically 4 in my house at a time. They happily came out and replaced my cushions and the tech was awesome. They don't replace solely for pilling and recommended using a sweater shaver. Friendly, honest and through and even complimented how beautiful the rest of my home was decorated!!! Brownie points! I'll be using them for every furniture need I have going forward. It is well worth it in my opinion!

La-Z-Boy should be ashamed of themselves. $2300 couch used by my 81 year old grandfather (no monkey…read morechildren) with the headrests cracked 3 years later. The warranty for cracking and peeling was crossed out on their paperwork by the salesperson for unknown reasons. They are denying coverage saying this is normal wear and tear. Other people I know have had couches for twice the time, half the price, and a lot of abuse and they don't look like this. Ripoff company that does not stand behind their product.

Their work never ceases to amaze me. I find myself seeking out projects just to work with them once…read moreagain. Every single thing they have done for me has elevated the original piece by an order of magnitude.

We were looking to have our dining room chairs reupholstered because we were seeing flaking on the…read morecushions. The material was some sort of faux leather and wanted to replace it with fabric. After doing some research and speaking with a few companies, we decided to choose Masterson. Ron and Scott were so easy to work with and took what was an overwhelming process and made it so easy. Scott pulled many sample books and spent time talking to us to best understand what colors and designs we were interested in. He answered all of our questions and really took the time to understand what we were looking for. We dropped off the cushions in early May and from the very beginning, told us not to focus on price choose what we liked, and he would be happy to work with us on price. As you can imagine, looking at so many colors and designs can be quite overwhelming and Scott was extremely professional and helped by offering suggestions based on the information we gave him. After sometime, walking around the showroom and looking at many books, my husband and I chose d the fabric that we liked the best. Scott worked his magic and made some phone calls however, found out that the print we had chosen had been discontinued. Back to the drawing board, we went with Scott by our side, helping us along the way. After a couple of hours, we couldn't keep colors and patterns straight anymore so Scott offered to let us bring home some samples and decide what we liked in our home against our furnishings. Within a few hours of getting home we chose the fabric that was perfect for us! We called Scott the next morning and asked him to please place the order. When we arrived at the showroom to return the sample we had borrowed, we told Scott there was an event at our house in three weeks and asked him if it was possible to have the cushions finished by then. Scott was very upfront and told us he would do his best but could not make any promises as he had some clients before us. A couple of days before the date of our event, we spoke with Scott and he told us he would have the cushions ready for us by the end of the week. We were over the moon with joy! , Not only had Scott given us a very reasonable price for the reupholstering of the cushions, he was able to return them finished to us by the time that we had hoped. We cannot say enough great things about Masterson or Scott and his brother Ron. Masterson takes the time to understand what you are looking for and go above and beyond to help you sift through the tremendous amount of options available at their showroom. They are professional, fairly priced, and in our opinion, take the time to really understand what their client is looking for. If you find yourself looking to have a piece of furniture reupholstered, consider Scott and Ron at Masterson's upholstery. Masterson did a great job for us and they will do the same for you. Give them a call at 1-508-761-6700. You will be glad you did!

Corn and baby cows. The corn was awesome and a good price while I was there there were cows and…read morebaby cows eating the corn husks and I spent some time with them. My dog was very jealous.

Wow! Why did we not know this was here. The farm is so close to our loft and the owners are so…read morehelpful. Definitely will be back soon! We highly recommend this place for all your gardening needs. They also sell flowers and trees.