I'm a first-time mom who recently moved to this area, and this is the nearest Target I like to visit to browse and see what I can find. I enjoy finding good deals, but this recent incident has made me see things differently. A few days ago, I experienced an event that scared me so much that I now doubt I will ever come back probably target pick-up services. However, I want to clarify that this has nothing to do with the employees. Around 6:00 pm, I was shopping with my seven-month-old baby. While browsing through the store, I noticed two male individuals following me persistently. They initially followed me from the baby aisle, then continued to the section with knee braces, and later to where the protein shakes are displayed. I realized they were following me because one of them suddenly approached me and tried to engage in conversation, attempting to flatter me. The second man was walking behind me, which made me feel cornered and unsafe. Feeling uneasy, I decided to call my husband because I also noticed I had a bad gut feeling during this encounter. I waited a few minutes to see if they would leave, and when the cashier offered if security would like to escort me to my vehicle, I chose to decline -- though in hindsight, I will never do that again. Fortunately, my husband was already outside waiting for me. This Target store is always busy, and I've observed that the employees try their best to maintain a safe environment. To clarify, this is the only Target in Fontana; there's another one approximately seven miles away, but this is the closest to my home. Despite the busy atmosphere and diligent staff, I felt extremely unsafe, as if they were trying to take my child away. Mom's, please stay vigilant and don't let your guard down when shopping. Safety should always come first. read more

Good to see they now carry Morphe brand makeup. Toddy check out lane was sufficiently quicker than most days. read more

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Honestly I don't frequent Target like some have made it a part of their daily routine. I use pick-up services because it's convenient. I've always been greeted nicely and my orders have been correct. I was curious on how to use the Starbucks pick up too but haven't had a chance to try. I am giving 5 stars for the Cat&Jack return policy. I've never heard of anything similar from any other major stores of clothing brands. I simply brought in kids shoes. I showed the receipt from my app, it was well within a year and they gave me store credit in a paper card form. Easy peasy. In this economy, every little bit of saving helps. I'm thankful for this policy. read more

I've never been to this Target and it was really good. Found everything I wanted in the dollar section and a little bit in the fitness section. Everything was clean and organized and would definitely go back. read more

So today I walked into Target for a peaceful little self-care moment: one bottle of Dove shampoo, one dry shampoo, and a clearly labeled Buy 1 Get 1 Free deal courtesy of Target Circle. Foolproof... or so I thought. The sign, which I photographed like a true detective very boldly stated the deal applied to ALL Dove beauty AND Dove Men hair care items excluding only trial and travel, dated 1/11-1/17 ( it was 1/14 mind you). No fine print. No "must buy the same item." No secret Target riddles. Cue self-checkout: *beep beep* full price! Excuse me? I summon an employee who confidently informs me that I am mistaken and that the real deal lives in the app and is actually Buy 2 Get 1 Free. Interesting, because the sign did not say that. At all. But okay. A second employee joins the party. Together they decide the issue must be that I didn't buy two of the same item. So we try that. Surprise! Still no deal. But don't worry, they double down and let me know once again that I am mistaken, despite the photographic evidence staring us all in the face. Naturally, I ask for a manager. Plot twist: none exist. The only manager is on lunch. No backup. No supervisor. No adult in charge. As someone who has worked retail (in a big store, no less), I know this is about as believable as a $5 Target run. I even suggested that if the store wasn't going to honor the sign, maybe... just maybe... they should take it down so other customers don't get the same shampoo-fueled disappointment. This was met with attitude, because apparently I had crossed a line by expecting a business to honor its own signage. So I left with my full-priced shampoo, a side of sass, and the overwhelming feeling that Target was no longer going to provide the "Expect More, Pay Less" experience I once knew. read more

Target - Department Stores Near Me - Fontana, California

They don't care about customers. The lines to pay are always long because they don't put enough clerks at the registers. The self check out does not take cash, so if you're paying with cash, you're stuck in the long lines. Also, I don't understand why sometimes you have two people directing the lines instead of putting them behind the register to reduce the lines. Backwards thinking. read more

Worst Target wait times ever. No sense of urgency or care for customer service. There's usually only 2-3 cashiers open. Self checkout always has a long line because of the lack of open checkout lines. Drive up pick up - useless. Unless you have all the patience in the world with 30 mins (minimum) to waste. Seems to be a management problem with no sense of order, organization and proper training. Hoping for another Target to open in north Rialto with better management and service. read more

Drive up pick up is now a disaster. The old crew is gone. The new crew is questionable. Doesn't matter what time of day.

Employees hide things for themselves, new inventory coming in doesnt even make it on the shelf then somehow is out of stock when it wasnt even on the shelves the day it came out read more

Didn't get the cashiers name because I was in awe of her texting with one hand and scanning items with the other while looking down at her phone, impressive! Wouldn't be surprised if she missed times. She was at the register in front of the concession stand. About 5 feet, dark hair, glasses and bangs in her face. I was there at 12:48 of that helps. Let's move on to me waiting 15 minutes for my online pick up while at least 5 staff members at walking around. I had switched to in store pick up as I was about 1 mile away didn't hit "i'm here". Finally a young man comes and scans my barcode and says my stuff is outside for pick up, I told him I switched to in store (I had forgotten a few things) he said well since you said on the way , we had it ready. I said "so I need to go outside and get it?" He said yes. I said "are you serious" and his response... well you're going outside right... it took so much to not be rude to him. How dare he not offer to go get it for me after I told him I was not parked near the pick up area, and also, the fact that he saw me with my toddler, he just proceeded to to scanning the next customers code. Lucky for me, he ended up giving me my items at my car, so I got his name. ADRIAN that was rude and inconsiderate. To management, I visit this store at least once a week and it's unfortunate that this is the service your staff provides. Do better in hiring and coaching. read more

I know I've been here a few times to shop, but last night I was here to first use the women restroom after a long 3.0 hours rest stop LOL. Secondly, I had to return a box of Advil to Target. My prior visits were for in-store shopping reasons which provided a decent experience. Hence, I didn't pay much attention to the women restroom and customer service areas. However, last night, I got first hand observations of the latter two areas. Women restroom was a mess. Trash bin was full to the rim with an overflow. Toilet paper on the floor. It was not a pleasant sight. I understand it was near closing time, but still. Restrooms should be checked regularly like on an hourly basis IMHO. As for the customer service area, there were returned merchandise on the counter. Almost like no space to handle transactions. Despite of that, the staff was pleasantly nice. My Advil return was very quick and easy. I needed a tissue for my nose and there happened to be a box on the counter. I asked for a tissue and the gentleman behind the counter brought the box to me so I can grab one. Thank you sir! I hope this is not a regular display of the store. I like to shop in a clean and organized store. Restrooms and customer service areas are closest to the entrance. First impression is everything. Anyway, hope they do better in their day to day maintenance and provide more attention and care to all areas of the store throughout the day. Happy Targeting! read more

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I haven't paid attention to whether Target stores have the same store layout plan. One thing I had observed was the $1 items are always displayed as soon as you enter the store. Not the very best strategic placement from a consumer's stand point especially if young kids are involved!! But I love it lol. I love the deals on stuff that I don't need ! The store merchandised their displays neatly and aisles are wide enough and browsing was enjoyable. read more

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What's not to love? Wasn't a big fan of the bathroom wars or the DEI stuff, but I think Target is back on track after the go woke, go broke thing worked its way out finally. read more

Target - Target worker traversing the drive-up section made famous during Covid and survived post Covid - Department Stores Near Me - Fontana, California

The store manger could care less if there are incidents that are reported in her store. Two of us pregnant women had some broom and dust pan thrown at us for no reason while shopping and we tried to report it. All she said was there is nothing I can do but they were kicked out. Immediately after we were walking away, they cracked up with each other and obviously did not care. This is not okay. They didn't even ask if we were okay. Customers should not feel unsafe in your store. I used to prefer coming here and I will avoid it going forward and make sure any of my loved ones stay away too read more

Really enjoy shopping at this Target the staff is always kind and courteous not to mention extremely helpful. I had not been in here for a couple years and the reason was because the last time I remember coming there was this rude foul mouthed disrespectful employee that was speaking and acting very inappropriate to me and my friends and had no customer service or what seemed to be respect for any customers. I don't recall exactly what her name was but stocky blonde with long face. I looked at her name badge to see if I can get her name to report her and I recall it being something like Genefee or Geneive . Well all the credit to this target found out last visit she no longer works there and that in itself is a reason that My most recent store visit was pleasant. read more

They have been on the decline with the shenanigans catering to DEI and the gender neutral clothes mostly making them all look like girls even for the little boys, prices are escalating drastically and they can't even keep thier store cleaned! I'm on my way out! Used to shop there twice a week 50-100+ each visit but they are not getting my hard earned money anymore! Look at the filthy health and beauty isles! GROSS! If you want non-hygienic filthy products stop by thier health and beauty isles 6-8, they are disgusting! Someone is getting paid $20 bucks an hour to do nothing! Shame on you Target!! Get your shit together before you continue to lose consumers! read more

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Horrible Customer Service! I've been sitting in the drive up for 20-25 Minutes and these workers are walking by me ignoring me! The Reception TOTALLY SUCKS UP HERE SO YOU CAN'T tell them you are actually sitting in the parking spot and you can't get anyone to help you out here! Horrible Horrible Customer Service! read more

So confused at this location and I don't know if other have the same issue. The store seems to always and I stress always organized and clean. Stocked and staff working all the time. Except!!! In the check out haha idk why but there is usually only one or two lanes open when they have 20 registers they can use. And the line goes into the kids clothing and the card section. And the self check out, I've seen the line go way into the shoe section in the middle of the store. I dread coming to this location because of the checkout situation. Makes online order because of this read more

Target - $3 toucan planters sooo cute - Department Stores Near Me - Fontana, California

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The staff here is very lazy. You ask if they have something in stock in the back and they're like no don't even bother to check. I asked if they had it in another store and they told me I can look for it online. Then I went to go and get an icy and I was told the person called off so nobody's working back there. I have never been at such a poorly managed store. Even as bad as San Bernardino is, they aren't as bad as this one. read more

Target Fontana off of Summit. Drive up process is really lacking. I will click "I'm on my way" 30 minutes before leaving the house to the drive up. After driving up then entering my parking spot number on the app. I'm sitting for about 30 minutes more in my car waiting to be handed the order. read more

Target - The employees are working hard to get the orders out. It's a process that the location should fix. - Department Stores Near Me - Fontana, California

One of my favorite Target's in the Fontana area. The shopping center has pretty much everything you need in walkable distance. Once you make it past the crazy parking lot, this Target has well stocked shelves & plenty of carts. Stopping off in the front for some fresh popped popcorn is an absolute must. We were able to find exactly what we needed with plenty of selection. Finally able to buy my son some proper shoes in multiple different sizes at a great clearance price via Cat & Jack. Even if the lines are long, staff always makes sure the lines move quickly & efficiently. Love this Target location! read more

Target - Target items - Department Stores Near Me - Fontana, California

Nice Target with a lot of merchandise. But the ladies bathroom at 6:40 pm was disgusting. Details unnecessary.

This is probably one of thee worst Targets, I stopped coming to shop to this one a couple years back and only entered to pick up my family's prescriptions but recently decided to just shop there since going to Rancho is a bit out of the way sometimes. This location is filthy, unorganized, bathrooms are disgusting, toilet paper and toilet seat covers everywhere and clogging the toilet (I actually contacted corporate Target regarding this but obviously nothing was done). A lot of the people that go there are super ghetto and rude as if they've never been taught common courtesy or decency. The employees are kids who also don't know how to communicate and/or act professionally. I blame this all on management, a good manager or managers know how to keep a place of business in order, emphasize customer service and know how to provide a clean establishment. Let's also not forget the lines that are super long... not sure if this is lack of staff, lack of organization or simply overpopulation of the area, whatever the reason, I suggest skipping this place if you have any sense and just go to Rancho or even Upland. The only plus of this Target is the CVS pharmacy staff, they're always great and super friendly. read more

We had a great experience at Target this evening. Nestor in electronics offered a quality experience while shopping for Headphones. He enjoys his job by offering his expertise. Thanks again Nestor! read more

As a loyal customer for over seven years, having spent more than $100,000 at this center, I'm extremely disappointed with the treatment I've recently received. Despite my long-standing patronage, I've been repeatedly harassed by the security and towing companies contracted by the center's management. Now rules are rules and I understand if I broke them however if you don't enforce them for 7 years are they really rules? The bigger problem is there is no criteria other than "Unauthorized Vehicles". Seems that being a customer authorizes my vehicle. Consider I got zero warning before this tow even with my number in big bold writing on the side of my truck. I drive a 16-foot box van, my daily vehicle for work, and have parked here for years without issue. However, recently my vehicle has been targeted unfairly, resulting in exorbitant fees--nearly $2,000--and the theft of personal items (which I have photo proof of). Allied Universal Security Services and Continental Towing seem to be working together in a coordinated effort to tow vehicles like mine without just cause. In one instance, I parked briefly at the bank, only to receive a warning tag within 6 minutes threatening to tow. Another time, I had to run out of the bank mid-appointment to stop a tow truck aggressively attempting to take my vehicle, causing unnecessary stress and anxiety. Meanwhile, the same security guards continue to ignore vehicles that have been parked here for years, with people living in them. It seems their focus is more on predatory towing than on actual security, which directly harms loyal patrons like myself. This situation has caused immense stress, and I can no longer bring myself or my family to this center, despite it being a place we've enjoyed for years. It's deeply frustrating to feel like this is my only recourse. If anyone disputes this review, I encourage you to address it with the companies you've hired. As a loyal customer, this is how I've been treated, and I hope changes are made to prevent others from going through the same experience. read more

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Located in the Falcon Ridge Town center right off the 15 Freeway, with a large parking lot. Satisfied with drive-up orders. Usually picked up in roughly 10 min, so no problems there. I am deducting 2 stars because of the in-store shopping. This place is often busy and they have I think around 15 or so registers available, but even with long lines just about 4 are open. So there is definitely room for improvement in managing the checkout area. The same goes for the customer service area, which tends to have long lines. The other thing that stood out to me today, was how understocked and empty the grocery area was (see photos), especially since I was there about 1:00PM, so we are not even talking end of day ... There was also a lot of stuff laying around that does not belong near food. The other departments seemed clean and well stocked. read more

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On 12/31/25 I online purchased AirPods for delivery. a empty damaged partially open box was delivered on 1/4/26. I called Target to report this and they said they would look into it and get back with me. A few days later I received an email saying there was nothing they can do about it. I have called and called and they all say there is nothing they can do. Beware of Target's poor customer service. The AirPods cost $105.40. I explained to them that I can't afford to give money to Target. Target told me to file a claim with FedEx. I did that and FedEx said Target would have to file the claim with them. And that FedEx has an agreement with Target that they will not file a claim. I used a $75. gift card and charged $30.40 to my Target acct. I have been a Target customer for over 30 years and holding a Target credit card for over 26 years without any problems. I will not purchase anything else from Target until this is resolved. read more

Do they ever answer the phone??!!! I ordered something online. It's saying it's coming from the Fontana target, I ordered last week it keeps saying preparing for shipping. I was supposed to receive it yesterday. I've been trying to call two of the Fontana target and nobody answers.. why do they have a phone?!! read more

Unprofessional drive up staff. Waited 40 minutes for my pick up order. The white blonde male, I suppose a manager? Was very rude. I tried to explain I was here before the 10 cars that came after me that were served. He refused to accept the facts and demanded I go back into my car. read more

I love shopping at Target and shop here often. I purchased two pairs of sunglasses as a gift for some family members and made sure to ask the staff if the item was refundable and they were. I attempted to return the unopened glasses with the receipt and was told that the Apple Pay card I used was not working. I was able to prove the last 4 digits on the receipt matched the ones associated to my card that was used for the purchase and was told by the staff member Yesenda or Jesenda that I would only be able to get a refund on a gift card because it was not returning to the Apple Pay. The issues was not anything I did on my part, but she kept insisting I was trying to return the money to a card that I did not use to make the purchase which was false. I was able to prove the last for digits matched the one on the receipt and was in my phone associated with the debt card I showed her connected to the Apple Pay. She never offered to give me cash back since I had the receipt and when I asked for the manager she said she wasn't going to be in until maybe 11 or 12. It was 9am so I asked if she could leave a message for her to call me and she said NO they don't take messages and offered to give me the number to cooperate. I asked her is she was sure about that... and she changed her mind and I told her to give me the number to cooperate and I'll make a formal complaint. Corporate asked me to try to speak to a manager and if they were still unwilling to take the item back, then to dispute it with my bank as a fraudulent charge. When I returned back to the store to try to return the item again and speak to a manager, the employee listened to me, had the same issue I told him I had previously. This time he did what I asked and scanned the receipt in the target app because I used my number and gave me a cash refund.... read more

The store is big but kinda messy and unorganized because they have so many stuffs, the first Target I saw a section for Anime collectibles, nothing missing here except for the Power Rangers, they had none, I would have spent more time, things could get overwhelmed in here, I was hoping for 2003 TMNT reissue but they were not here yet, Fontana just have San Diego beat for a size of Target lol :) read more

The restrooms were disgusting, there was toilet paper EVERYWHERE. 2 out of 4 toilets were clogged with toilet paper. In the one of the stalls the roll of toilet paper was on the floor. The trash can was overflowing with dirty paper towels. It was worse than a gas station bathroom. read more

Target - toilet paper on floor - Department Stores Near Me - Fontana, California

I love target, but the drive up service needs to be changed in how they run things. They were not efficient with the time at all. We were waiting at drive up spot for about an hour! At first, we waited for about 40 minutes and my husband went to seek help. The gentleman told us that they couldn't find our items and was calling the store to have someone bring it out right away. Well, we waited another 10 minutes and my husband had to go buy it in the store. Even with how crazy busy it was in the store, he came out with the item purchased and our order was still not brought to us at drive up. There needs to be more consideration into how this service is run. The wait was outrageous! I will not be using drive up again, it was such a waste of our time! I ended up cancelling my order from drive up. read more

I came into the store feeling lost since I rarely shop inside and Randy was very helpful. When I asked if a specific deodorant was in stock he didn't hesitate to check his device and confirmed that they had it. He offered to get the item for me. Thank you Randy ! read more

The store was busy and the line was from the register to the greeting cards. All the self service lanes were closed and only one register was open. There were at least 10 people in line and one gentleman asked a staff member if she could open another line and she said no and walked away. Meanwhile, there were red shirt employees standing at the Starbucks counter just chatting. Prices keep going up and service keeps going down. read more

I might of came on the wrong day , I went to purchase this look at picture below and asked associate if the price is correct , she said yeah went to pay it was $10 more when I checked out. Went to go see cashier cause I used the self check out and she didn't know who her manager was ‍then there was a other associate who didn't know who the store manager was ‍ finally a employee on his break says her name was Sandra but didn't know her last name ‍. I got cheated $10 they refused to help and said customers move the price tag all the time. No empathy what's so ever, and let me walk out the door and upset customer and now here I am writing this . Hope it's worth it read more

Target - Pricing incorrect - Department Stores Near Me - Fontana, California

DT pick up service sucks ! Have you waiting for at least 30 minutes for 2 times ! Get more people to work ! read more

The fact that I'm writing this review is pretty sad because this is my main target. I literally live down the street and every single time I come and ask for help the associates don't help me at all. There's this one specific associate. It seems like he is a supervisor of some sort but every single time I ask him for help he doesn't wanna help me. He always acts like he doesn't know what's going on. He's a skinny young African-American with long dreads to his shoulder . I asked him simply to handover my item so I can go get help at customer service and he walked over to the cashier where all my items are at, and he pretended that they weren't there and when I walked up to that same cashier all of a sudden it appeared he clearly didn't wanna help me and I don't think he should be working there. Next time I will look at his badge and places his name on this review because he really needs to be spoken to by a manager because this is not a very good look for the company and training here that he can't do a simple task and help a customer out when he's just standing there doing absolutely nothing. read more

They never answer their phones Inventory is always out of stock Better off driving to 301 Rancho store Sad the STL at this location has allowed this store to have such terrible customer service read more

The service is fine once you get through the long line. Evelyn is so sweet and efficient and yet her line goes the fastest. She makes you feel like oh it was worth the wait to stay in this ridiculous line. Only two registers are available and self check out, the line is all the way by the shoes department. The selection is better than usual. The value is regular price. Some items on sale. I do wish they would have more registers open for customers. read more