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    2 years ago

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    6 years ago

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    5 years ago

    I have been here first time and there was a problem they charge me 2 time and they don't refund and now I will never come back there

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    Frugal Furniture

    Frugal Furniture

    2.8(9 reviews)
    2.0 miMattapan
    $$

    This has been by far the worst consumer experience I've ever had. While the store employees did all…read morethat they could to assist me, it's clearly a poorly ran organization. The communication between the store, warehouse and Corp is awful. I even left a message for the owner to call me so I could discuss my concerns with him. But he never called. We paid for our furniture in full in June and was told that we would get the furniture in August. We ended up getting an incomplete order in September after making numerous calls. Most of the time we were promised call backs and never received them. When we did get them they were still empty promises with poor follow through. While I understand there have been delays with deliveries due to Covid, But this was totally unacceptable. We decided to support the community during this time instead of going to a big chain. We thought it was the right thing to do. But It's sad to have a store of this size to sit right in the middle of the city and to treat its customers as such. I will never shop here again. Frugal showed me exactly what they thought of me as a customer. They simply did not care. PLEASE DO NOT SHOP HERE!! They have to do better and show people that the business is appreciated. So sad...

    If you're looking for great furniture with unbelievable price please stop by any frugal store…read morespecially the one locate on Blue Hill ave (Mattapan) great customer service and a big shout out to KERVENS who take is time to help me with my little princess bedroom set and I highly recommend to all my friends and family to stop by Frugal first before the shop anywhere else. I'm a very satisfied customer and once again thank you KERVENS because of you my baby is more than happy . Sincerely Marie Dacosta.:):):):):):):):):):):)

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    Frugal Furniture
    Frugal Furniture
    Frugal Furniture

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    Mitchell Gold + Bob Williams - Aspen rug

    Mitchell Gold + Bob Williams

    2.4(51 reviews)
    3.5 miBack Bay
    $$

    My husband and I were looking for a sofa and loveseat. We visited their store here in Vero Beach…read more When walking throught the front door there was a lady sitting at a desk and a young man standing hunched over the counter facing us. After several minutes in the store neither even lifted there heads to look at us. My husband finally raised his voice and said "Good Morning." finally the woman at the desk looked at us and said "hello" then proceeded to look down again at her desk. That was the only communication for the next several minutes we were looking at their furniture. I finally told my husband, lets go they obviously dont need our money. We proceeded to walk out the front door without any other words from either the lady or young man. We will never return to this store and hope that anyone else looking gets better customer service then we did. I could only imagine if you order something from them and there is an issue!

    Absolutely Horrible!! I can not get the furniture delivered. MGBW uses multiple 3rd party…read morecompanies to deliver. I have 3 orders all going to the same address. However, MGBW is using 2 delivery companies - FragilePak & Werner. They can not deliver on the same day. FragilePak 1st attempt FragilePak- Texted at 10pm deliver window of 12-4pm. Never showed up during time window. Very difficult to talk to human. Furniture returned to delivery companies warehouse. Sprinklers went off in warehouse and destroyed furniture. 2nd attempt - suppose to delivery on July 31. No text night before. Called in the morning. They are telling me 1 order was delivered yesterday to some random address in another State????? and that the other order is not scheduled for delivery. After 46 min on the phone... FragilePak is confirming they have no idea where our furniture is and to follow up with MGBW!!!! I will never order from MGBW again!!

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    Mitchell Gold + Bob Williams
    Mitchell Gold + Bob Williams
    Mitchell Gold + Bob Williams

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    MIT Furniture Exchange

    MIT Furniture Exchange

    4.1(15 reviews)
    4.6 mi
    $

    Allows MIT and other school students to purchase, and excludes others, e.g. , Berkeley College and…read moreConservatory. Very uncool and non-inclusive. Would have liked to make a contribution to the cause, but kind of a turnoff to ask for donations and exclude so many willing to donate. Strongly suggest going to other consignment stores.

    Where would my husband and I be without the MIT Furniture Exchange? Furniture-less, is the answer!…read moreThis is such an amazing resource for students. Since my husband and I moved to Cambridge five and a half years ago for his graduate program, we've acquired almost all of our furniture here - everything from a leather couch and armchair set in excellent condition for a reasonable $600 to a gorgeous Crate and Barrel kitchen table for a mere $40. We've also purchased bookshelves, end tables, lamps, desks, and more. Obviously by virtue of fact that the furniture is by donation, there are always going to be some ugly or low-quality items to weed through, but I'd say it's well worth the time. As has been noted, the hours are very limited: currently Tuesdays and Thursdays from 10 a.m. - 4 p.m. and the first Saturday of the month from 10 a.m. - 1 p.m. If possible, I'd strongly recommend arriving promptly at 10, especially on Saturdays: within 15 to 30 minutes of opening, often much of the best inventory has already been claimed.

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    MIT Furniture Exchange - MIT Building WW15 - Equipment Warehouse and Furniture Exchange

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    MIT Building WW15 - Equipment Warehouse and Furniture Exchange

    Diseño

    Diseño

    4.3(9 reviews)
    3.0 miSouth End
    $$

    More like 3.5 stars, but I really wanted to like this place, so I'll be generous in my rating. The…read moreplace seemed more like a cluttered interior design office than a retail location. The merchandise was unique to a lot of other places, but seemed a bit repetitive: little gorgeous purple finger bowls and lots of animal-skin throws and rugs; plus all the nice but spendy furniture, and a listening station for CDs that reminded me of those Puttomayo CD stands you could find at the old Nature Company stores.

    After all I had read about Diseno, I was hoping for big things. Big things. Sadly, I was…read moredisappointed. I was looking forward to all kinds of goodies from South America, but the boutique fell a little short. Most of the store is filled with leather chairs and animal throws. Which is fine, if you're desperate to fill your home with either of those things. But I couldn't imagine buying cowskin (or whatever it was) to throw on my walls... The vases and other decor was pretty cool, but there just wasn't enough of that stuff for my liking. I'd had loved to see more rugs, but just not of the animal print kind. And I did like the shawls and some of the handbags, but my favorite was the music. Really cool tunes were playing and they have a great setup/listening station for those wishing to check out the other artists/cd's they have. Lastly, the location. Obviously they can't help it, but they're right across from the Pine Street Inn, which may hurt their customer flow. I'll definitely pop in there again, I'm always in that part of the South End, and I hope they vary their selection around a bit.

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    Diseño - Pillow fetish, maybe a bit.  We have the finest selection of pillows anywhere in Boston!

    Pillow fetish, maybe a bit. We have the finest selection of pillows anywhere in Boston!

    Diseño - New pieces in our showroom, just arrived!

    New pieces in our showroom, just arrived!

    Diseño - Furniture Floor Model Clearance Event through 3/31!

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    Furniture Floor Model Clearance Event through 3/31!

    Target - furniture - Updated June 2026

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