Amazing service. They helped me a lot designing my new apartment and their furniture is very high…read morequality. Very good prices as well.

I received my loveseat I purchased at Logan furniture, Dorchester from excellent sales person…read moreVictoria and the drivers called ahead as instructed. They were very professional and courteous, and the loveseat looks spectacular in my apartment as well as I'm very happy with the chest of drawers as well. I highly recommend Logan furniture store as I received expert and thorough personal attention from sale to delivery. And I received value with the for the clearance price of the chest of drawers.

Room and Board is second to none! This showroom was so helpful for us to visit in making our…read moreselections for our living room. We ended up purchasing a Metro custom sectional. Their website was really helpful for us to use in figuring out what pieces to put together for the length/size we wanted. The showroom was especially helpful for us to see the fabric options (we'd highly recommend this... colors in person can look very different from the website)! We almost ended up purchasing two recliner chairs from here as well, but ended up going with West Elm for those mostly because of price (we felt R&B's was excessive).

I have purchased several chairs from R&B, in separate transactions. The entire experience in both…read morecases was extremely positive! Dawn in sales was very professional and responded quickly to my inquiries. Most recently my chair had to be custom made. The chair arrived in the Billerica warehouse much sooner than the original delivery date! A shout out to the folks who work in the Billerica warehouse. Both times, they've been super helpful and careful when putting the chairs in my car. I would definitely purchase more furniture from R&B in the future!

We had a really disappointing experience working with Jill and Sam on the interior design or our…read morehouse. The mark up/charge versus cost of furniture was really high. They spent a lot of the budget on fixtures and then all of the furniture/rugs is all bland grey. I would highly suggest looking at other options.

Friendly staff, a nicely curated selection of homegoods and gifts, perfect for a nice hostess or…read morehost gift, birthday or the holidays. Pricey but mostly not out of line with what other vendors are charging. There's a lot to like here in the unique and classic-but-quirky combination of items.

I want to extend a heartfelt thank you to Frugal for the exceptional service I received during my…read morerecent furniture purchase. From the moment I reached out with my questions, the young lady at customer service was responsive, professional, and incredibly helpful. She went above and beyond to ensure everything went smoothlyanswering all my concerns, keeping me updated, and following through on every detail. It made a big difference and turned what could have been a stressful experience into a very positive one. Customer service like this is rare, and it deserves to be recognized. Thank you again for your dedication & service.

I highly recommend Frugal Furniture!…read more I bought a sectional for my Mother. My Mother is elderly and needed a few special requests for her delivery. I spoke with Chris about these potential roadblocks. Chirs made the specific arrangments so that we could get the sectional delivered successfully. Chris displayed amazing customer service and really went above and beyond to accommodate our request! Chris was also spot on with his suggestions on which sectional will work best for my mother. As a result, my mother absolutely loves her new Sectional.

This has been by far the worst consumer experience I've ever had. While the store employees did all…read morethat they could to assist me, it's clearly a poorly ran organization. The communication between the store, warehouse and Corp is awful. I even left a message for the owner to call me so I could discuss my concerns with him. But he never called. We paid for our furniture in full in June and was told that we would get the furniture in August. We ended up getting an incomplete order in September after making numerous calls. Most of the time we were promised call backs and never received them. When we did get them they were still empty promises with poor follow through. While I understand there have been delays with deliveries due to Covid, But this was totally unacceptable. We decided to support the community during this time instead of going to a big chain. We thought it was the right thing to do. But It's sad to have a store of this size to sit right in the middle of the city and to treat its customers as such. I will never shop here again. Frugal showed me exactly what they thought of me as a customer. They simply did not care. PLEASE DO NOT SHOP HERE!! They have to do better and show people that the business is appreciated. So sad...

If you're looking for great furniture with unbelievable price please stop by any frugal store…read morespecially the one locate on Blue Hill ave (Mattapan) great customer service and a big shout out to KERVENS who take is time to help me with my little princess bedroom set and I highly recommend to all my friends and family to stop by Frugal first before the shop anywhere else. I'm a very satisfied customer and once again thank you KERVENS because of you my baby is more than happy . Sincerely Marie Dacosta.:):):):):):):):):):):)

My husband and I were looking for a sofa and loveseat. We visited their store here in Vero Beach…read more When walking throught the front door there was a lady sitting at a desk and a young man standing hunched over the counter facing us. After several minutes in the store neither even lifted there heads to look at us. My husband finally raised his voice and said "Good Morning." finally the woman at the desk looked at us and said "hello" then proceeded to look down again at her desk. That was the only communication for the next several minutes we were looking at their furniture. I finally told my husband, lets go they obviously dont need our money. We proceeded to walk out the front door without any other words from either the lady or young man. We will never return to this store and hope that anyone else looking gets better customer service then we did. I could only imagine if you order something from them and there is an issue!

Absolutely Horrible!! I can not get the furniture delivered. MGBW uses multiple 3rd party…read morecompanies to deliver. I have 3 orders all going to the same address. However, MGBW is using 2 delivery companies - FragilePak & Werner. They can not deliver on the same day. FragilePak 1st attempt FragilePak- Texted at 10pm deliver window of 12-4pm. Never showed up during time window. Very difficult to talk to human. Furniture returned to delivery companies warehouse. Sprinklers went off in warehouse and destroyed furniture. 2nd attempt - suppose to delivery on July 31. No text night before. Called in the morning. They are telling me 1 order was delivered yesterday to some random address in another State????? and that the other order is not scheduled for delivery. After 46 min on the phone... FragilePak is confirming they have no idea where our furniture is and to follow up with MGBW!!!! I will never order from MGBW again!!

Allows MIT and other school students to purchase, and excludes others, e.g. , Berkeley College and…read moreConservatory. Very uncool and non-inclusive. Would have liked to make a contribution to the cause, but kind of a turnoff to ask for donations and exclude so many willing to donate. Strongly suggest going to other consignment stores.

Great, great deal on used furniture. Greatest thing about it? Proceeds go towards women's…read morescholarships at MIT. The MIT FX only sells to patrons with university affiliation in the greater Boston area. Customers must show a valid university ID in order to make a purchase. I only arrived in the city a few days ago and have not picked up my new ID, but Julie was SUPER nice and helpful, allowing to show her my university email address on my iPhone as proof. There are a few new items available (all mattresses are NEW - they don't accept used ones), so I picked up a brand new full-sized futon frame AND mattress for $225. Then, I came away with some good buys on used stuff too: small wooden dining table and four chairs ($75), a not too obnoxiously floral sofa ($50), a small wooden coffee table ($15), and a broad wooden desk ($40). I also picked up misc. items like plates, toaster, lamp, plastic drawers, etc. for real cheap as well as couple of things on the house since I was making a huge purchase. Inventory, of course, changes all the time. You can find stuff for all rooms in your house. The store is open on Tuesdays and Thursdays as well as 1st Saturdays, and during the peak move-in month, August, a few more Saturdays. They have a good relationship with Your Move Inc. for deliveries where you'll pay $60/hour instead of the moving company's normal $100/hour. Only complaint is that the FX is NOT a ten minute walk from the Red Line, as the website suggests. Just take the 47 down from the T, and you'll be better off than walking 15-20 minutes down from Central Square. I will totally return for random stuff here again. Thanks!

More like 3.5 stars, but I really wanted to like this place, so I'll be generous in my rating. The…read moreplace seemed more like a cluttered interior design office than a retail location. The merchandise was unique to a lot of other places, but seemed a bit repetitive: little gorgeous purple finger bowls and lots of animal-skin throws and rugs; plus all the nice but spendy furniture, and a listening station for CDs that reminded me of those Puttomayo CD stands you could find at the old Nature Company stores.

After all I had read about Diseno, I was hoping for big things. Big things. Sadly, I was…read moredisappointed. I was looking forward to all kinds of goodies from South America, but the boutique fell a little short. Most of the store is filled with leather chairs and animal throws. Which is fine, if you're desperate to fill your home with either of those things. But I couldn't imagine buying cowskin (or whatever it was) to throw on my walls... The vases and other decor was pretty cool, but there just wasn't enough of that stuff for my liking. I'd had loved to see more rugs, but just not of the animal print kind. And I did like the shawls and some of the handbags, but my favorite was the music. Really cool tunes were playing and they have a great setup/listening station for those wishing to check out the other artists/cd's they have. Lastly, the location. Obviously they can't help it, but they're right across from the Pine Street Inn, which may hurt their customer flow. I'll definitely pop in there again, I'm always in that part of the South End, and I hope they vary their selection around a bit.

My husband and I bought a beautiful furniture many years ago maybe eight years ago I still have the…read morecouch and the two chairs they're beautiful and they are very comfortable, but their products are very high-end and expensive

This store has some really nice, top end furniture but nice furniture doesn't equate to nice staff…read more When you're expecting people to drop a lot of money in your store maybe show some respect. I will try to find the same furniture elsewhere or find different furniture.