We purchased a new sofa through them which took some doing since they sell a lot brands related to…read moreAshley furniture. We have had a poor experience with Ashley furniture in the past. After voicing our concerns, we decided she explained how they operated differently than the Ashley stores themselves. If you are looking for furntiture, give them a chance. They a privately owned small business. They also have more in their warehouse or can order some items online. They have been there 11 years which surprised me because I honestly had not heard of them.

I would first like to start off by saying the service I received from Ashley was awesome she made…read moreme feel so much like she appreciated me being in there. I love my purchase. I will definitely be going back. The whole process gets five stars now on to the delivery of my sofas. Rich was so so nice and the other gentleman too I didn't get his name but they did a great job. Thanks for your professionalism and service. Stephanie Evans

i needed new end tables & had no clue what i was looking for! Tommy made the decision my own &…read moresuper easy! very nice guy, need more workers like him!

Tommy helped me with all the information I needed to know to buy a new mattress! super friendly…read morejust overall wonderful sales man!

I use to come to this store when it was Gardenridge. Still carry most of the same items. From home…read moredecor, outside patio sets, to bathroom, and kitchen items. They carry framed art work and picture frames. Even area rugs too. Store is very spacious and clean. All staff members are friendly and welcome. They greet you and make sure you're finding what you're looking for. I went looking for scrubs, but to my dismay they don't carry anymore. I still left with a throw blanket that was half off and some kcups for coffee. I'd still go here for other items for household items.

Honestly, I have never been so taken aback by such poor customer service. The woman checking us out…read morewas rude, judgmental & impatient. I am still in disbelief.

Kloss is a great store and the salesperson who helped me was very helpful. They didn't actually…read morehave what I needed but he even recommended another store in the area that might. I will return next time I'm looking for something.

I bought a beautiful Jofran dining set from this store in 2024. Service was great. Alex M. was…read morethe salesperson at the time. Alex, the manager and staff were incredibly friendly and helpful. I'm absolutely loving my dining set!

I as well wish that I could give this establishment zero stars.But unfortunately that is not an…read moreoption. It is very, very sad to me that in the day when we works so hard for money, that doesn't go very far at all and then to choose to spend it with this establishment and then be treated with such total and gross disrespect does not make any sense at all. If I were as evil as the manager was to me. I would say, I hope this business goes out of business.But that would put a lot of people out of work, and that would not be good. I manage an establishment with 20 employees and if I ever heard one of my employees talk to any customer or not make it right for any customer. I would unfortunately have to do some corrective action in a possible separation. To employ somebody who literally talks to People with blatant disrespect, literally waiting until you close your mouth so they can jump on top of you has to have the last word unwilling to do absolutely anything to help you is absolutely ridiculous. I will never in my lifetime. Go back to the store and anybody that I know that wants to buy furniture. I will make sure that they stay far far. Far away from this store. I will also be trying to see what I can do to seek some. Type of legal action. Because none of the things that I was told after purchase and receiving damaged furniture was disclosed to me at the time of sale or during my shopping experience. However, the sales guy was great. Unfortunately, like a previous reviewer, said, once you sign the papers, it's no longer an issue for them. Never again.You got me once, but you won't get me twice.

Ashley was great. We have shopped here a couple times and the first time, another salesman would…read morenot leave us alone the whole time which was very frustrating for us. The second visit, we got Ashley who greeted us, was very professional and made clear he would respect our privacy but also check in periodically. I'm not one to complain but it is very frustrating being a young couple in our 20s, going to spend thousands and get treated like we are kids. I get that we are young, but to assume that we are oblivious to information such as a card balance, how much the "monthly payment" is and to repeatedly not listen to what we wish to not add on to our purchase.

I placed an order for some furniture yesterday with a scheduled delivery for today. I noticed that…read moremy order status staying in "processing" for most of today so I called the store to confirm that I was getting my order. Mariano told me that he would need to put me on a brief hold. I waited 20 minutes and he never came back. So I called back and I spoke to Martin and he told me to expect delivery today between 4 and 6 pm. About 30 minutes ago I got an email telling me that my item was out of stock and that I needed to call the store to get a refund or pick something else. I called the store to get my money back and I was asked if I could go on brief hold. At this point I have been on hold 11 minutes. I would never do business with this location again.

Schwarz Furniture offers competitive prices and excellent service. I shopped here after looking at…read morethe big-box mega stores in the area. I was able to order the same piece of furniture for $600 less than the mega-store. Schwarz quoted a 4-week delivery time and called 2 weeks later to schedule delivery. The delivery men were very nice and took care to place the furniture exactly where we wanted. They cleaned up all of the shipping material and even dusted the unit before they left. I highly recommend Schwarz Furniture and will definitely shop there again!

Came out to repair our commercial fireplace and was paid cash. Less than 24 hours later it wasn't…read moreworking again and they wouldn't come out for another 2 weeks. The day they were supposed to come out they no showed and called at the end of the day to reschedule another week out and stated we were "lucky" they were servicing us at all because over 17 years ago a former company and former ownership didn't pay a bill. When we contacted Hearthside to inform them we did not want to do business with them anymore and we wanted a refund for the service call that did not repair anything, we were told to "F" off by the owner.

I recommend this business! We had an issue with a new unit they installed and they took care of it…read morewithout any questions, works fine now. I was very pleased with their customer service.