Great customer service from Maria....she was patient and willing to spend the time with us to build…read morecustom options to consider. Very lovely individual to work with, class act in a classy store.

Maria Jones was my design consultant for the furniture I ordered. She was knowledgeable and patient…read moreand thoroughly explained every step of the ordering process. She also made excellent suggestions, which I appreciated and needed. At no time during my time in the store did I feel rushed or pressured to purchase furniture. As for the store - the showroom is beautiful.

Marilyn walked me through the store as I searched for a recliner. She was kind, knowledgeable, and…read moregave me lots of options to think about. I will definitely be back to spend more time browsing and finding the best chairs for my living room.

Marilyn is so knowledgeable and accommodating. Always a…read moresmile and great sense of humor.

Want to share our experience with Tay Bakshi at Furniture Mart, Duluth. Tay is what everyone…read moreshould be in a Customer Relations position. She knows her merchandise, gives guests space & freedom to browse yet was right there when we needed her for questions. Utmost Customer Service, professionally polite and firm. Would recommend asking for Tay Bakshi while shopping at FM. She is EXCEPTIONAL at her work!!! If only everyone we meet in CS roles could be just like her, the professional sales business arena would make bank and endless business. Thank you sincerely, Tay, for your time, attention and your incredibly great skills set, it was our pleasure working with you while we shop at FM, Duluth.

Furniture Mart was the 4th store we stopped by to furniture shop. It is located at the former Super…read moreTarget in Duluth off Venture Drive. They have a huge variety that we were looking for. I had a budget in mind and they had many for my taste. We agreed on leather. There were so many options. The salesman Marcus was super sweet. I took lots of pics of the ones I like. He was very helpful. My main concern was delivery and they were able to do it for a good price range. Although I did not purchase anything YET...I have to give them a shoutout for the friendly customer service, huge variety, and being open on New Years Day! There were quite a handful of people looking around too. 2/2021

The Alpharetta/John's Creek area can admittedly be a bit hit or miss with regards to customer…read moreservice. If you *look* like you belong (a non measureable and outmoded concept anyway) you're almost guaranteed to be treated that way. This is not the experience I had at Exquisite Living. From the moment we walked in, Heather was warm and welcoming. The store itself is beautiful, furniture arranged perfectly and priced competitively for higher end furniture. While it *may* be possible, albeit difficult, to get similar pieces in Alpharetta it would no doubt be difficult to find similar customer service. Heather, you've got our business.

Unfortunately my furniture that was purchased here is not holding up. Dining room chairs that are…read morestill pictured on stores web page are falling apart . Can not get a call back from anyone at the store. Called universal furniture who makes the chairs. They contacted store and have not heard back. Called a repair person who tried to repair and said chairs are not repairable . I will have to replace 8 chairs that I paid over $4500 for. Not the quality or service I was promised. I would not purchase furniture from this store again.

Molly has been one of my favorite sales associates! She is always upbeat, anttentive,…read moreknowledgable...and offers great styling solutions & decor suggestions. She makes shopping at OI a wonderful experience.

We were looking for help in making final touches to our living room, with cathedral ceilings and…read moreseveral focal points we were at a loss. Then we found Elena Espy what a total delight ! Elena worked with us and was so patience and kind. She helped us create the perfect room that I am so proud to show off . Elena has an eye for details most of us can't see. She knows just what to do to make your room come to life . I am so thankful for her and I cant wait to use her again in my upcoming projects.

Beautiful store!!! I love shopping here and I really appreciate my designer Theresa. We are working…read moreon a fun project for my sunroom. She has the best ideas and knows how to give me the help I need. Love this place!

I highly recommend this store to anyone who likes high quality brands and creative customer…read moresupport. When ever I had a problem with anything they fixed it at once. Great location,great atmosphere,and a great attitude to everyone!

We were looking for a particular type of coffee table. They had several to choose from but I…read morecouldn't find the one I wanted. They are able to order through numerous catalogs of different companies. We found one but after we placed the order, Jay told us there would be a delay. He offered other vendors and looked for comparable tables. In the end, we agreed to wait and very happy with the table. We especially liked the service and kindness from Jay. There is also a sweet lady (Lori?) that is helpful and is a designer. I highly recommend them.

Bought 2 sofas, accent chairs, dinning set and mattress from Hickory Grove Furniture last month,…read morethe owner and the sales lady both are very knowledgeable and helpful, prices I got was very good compared to my other search.

Finally, in the process of making my house a home and I was able to score a few pieces from here…read more Charles was very very helpful. I came in here on Presidents' Day, hoping to score some deals since the mail provided lots of flyers were different deals from different furniture stores this so happen to be my first location and stop and I so happen to score a few deals. I was able to purchase a dining room table and a couch for a reasonable price. The deals were definitely dealing this day and I think I scored a decent deal. I wish they would've worked it down to a little bit less, but I settled and still took the furniture anyways. See below and attached for a few photos of the store and the deals that they had going on on Presidents' Day and to see what I copped.

I am sharing this experience as a matter of consumer safety and transparency for anyone considering…read morea significant investment at Georgia Furniture Mart. My current sofa has suffered a complete structural collapse where the main wooden load-bearing rail has detached from the frame, causing the furniture to sink to the floor and requiring a stack of magazines to prevent a total cave-in. This is not an isolated incident of wear and tear, but a recurring manufacturing defect; this specific unit was actually a 2021 replacement for a previous unit that failed due to the exact same frame issues documented in their own technician's notes. The most concerning aspect of this experience is the company's response to a loyal, multi-year customer facing a safety hazard. When I reached out to their service department, I did not ask for a free replacement or a handout; I explicitly requested to pay for a professional repair to be done by their team. Georgia Furniture Mart flatly refused to even send a technician for a fee, stating that because the item is out of its one-year labor window, they will not service it under any circumstances. It is a significant red flag when a retailer sells large-scale furniture that fails structurally in under five years and then refuses to provide any path toward a paid repair or maintenance. For potential shoppers, please be aware that Georgia Furniture Mart's commitment to your purchase appears to end exactly at the 12-month mark, regardless of the severity of the product's failure. While they market "life-improving" furniture, my experience has been one of repeated structural defects and a total lack of corporate accountability. If you expect your furniture to last a reasonable length of time or hope for a company that stands by its craftsmanship through paid service options, I strongly urge you to look elsewhere. A sofa frame should not be propped up by books in less than five years, and a reputable business should not abandon its customers when their products fail.