Unfortunately, they constantly take too many patients. There has been a message stating "we are…read morevery busy just now" since 2013. This is no longer you being temporarily busy - it is a business model. Not possible to book appointments ever, and calling at 8am does not mean you will get an appointment - more likely you will be asked to call gain tomorrow. not good follow upon ongoing grave medical issues. Sorry, it would be nice to see you improve on this.

Well, after being a patient with Bruntsfield Health Centre for decades. It has sadly come to the…read moretime that we must part ways. I have just had all my records transferred to another medical centre. Already I am happy with that decision. The fortnight wait for an appointment from as stated by the sullen receptionist was one step to far for me. Of course, I could get a phone call - as yet not even seen a doctor - and probably there was little chance of getting in to see one in the future. I am slightly phobic about going to see a doctor at all - and the all round miserable experience with this practice was certainly not helping. I looked at reviews on here and saw people recommending moving away - yes! I agree with that. My new practice already on the phone to me to discuss my application to be a patients - and was spoken to by a very bubbly and friendly person on the end of the phone. I dreaded picking up the phone at all at Bruntsfield. So I am gone - it feels brilliant! I would advice as well you think of doing the same - this place in recent years has gone down the tubes.

Had to go for an ECG This morning What a…read more nice place this is Friendly people and taken very quickly Definitely a great place

Went here for a check up on my achey brakey heart recently…read more It was great! In and out in about 30 minutes. It has the look and feel of a hospital but is definitely more cosy than any hospital I've been in. Easily accessible by bus (I didn't check out the parking facilities) and very easy to find. I was worried I would get lost in the winding alleyways of Leith but found it without trouble (a surprisingly difficult task for someone like me!!) The staff were very efficient. I had no booking, just a doctors note. When I entered I showed the receptionists my note, they directed me to the correct place where I handed my note to a nurse. Ten minutes later I was on a bed and ten minutes later I was out again with all my questions answered, worries addressed and confirmation my heart as not about to turn on me. Everyone was friendly from start to finish and I'd have no problem returning here for a check up at any time!

This is my GP practice for over 8 years now. It is very…read moreconveniently located just of Elm Row in Stockbridge. The building itself is in need of upgrading but it is not that bad as it is a recent enough build. Accessible for wheelchair users. The Medical Center is occupied by 2 GP practices. mine is Dr Tolley's one. The GPs in this practice tend to stay a long time (2+ years or so). I feel really taken care of and listened to. The doctors I have consulted really take time to hear me out and find out what is wrong. They also have medical assistants and practice nurses, whom are efficient and very friendly (bar 1 or 2 occasions). As I have a chronic condition I require repeat prescriptions. Which they let me order by email. Opening times are until 6pm which makes it good for when you finish work and still need to visit them - saves taking time of work! Good job Dr Tolley!

There are two separate practices within the same building. So don't get confused between the two!…read moreI'm registered with Dr Tolley who are on the left hand side when you're facing the waiting room door. The reception, doctors and nurses have always been great and I've never had too much trouble getting an appointment. You can request to see the same doctor but I'm usually happy to see whichever doctor is available as I've only been in for fairly minor issues. All the doctors have been friendly and have been good about listening to what I've had to say. The nurses are always relaxed and kind and good at making sure I'm comfortable. No complaints at all.

My local GP and I have no issues here and this is better than my previous practice…read more I've got a great GP here so she is really thorough and I've found the nurses to be stellar too. I've been able to either speak to someone on the phone or get an emergency appointment to see someone quickly. They also have early morning appointments before 8am which is great for those of us who have a full time job but you will need to book these in advance. So, great health centre and fortunate to be registered here.

I have been registered at this medical practice for 2 years and have had very mixed service. When…read moreyou make an appointment, it will be with any of the GPs, unless perhaps it is a follow up appointment and you specify whcih doctor you need to see. Without naming names, there is one doctor I have seen twice that is unfriendly and didn't seem interested in helping me at all. In contrast, I have since seen a different doctor who was very friendly, thorough and good at explaning things. I have also found the nurses great too. There is a self check-in screen, which is great, as it means you don't have to wait for reception staff to be free. You just click a few buttons and then take a seat in the waiting room. I have found the doctors tend to be running 10-20 minutes over time and the nurses more punctual. It is quite hard to get appointments outside 9-5 business hours. There is only one day a week that is open for extra early appointments, but these are usually booked well in advance. There is an NHS physiotherapy and podiatry service connected to the medical centre too. I have had physiotherapy here, which has been a good experience.

In Fresher's Week we were virtually forced to sign up to the local Newington Surgery and most of us…read morewere thanking this within a matter of weeks when we came down with the notorious 'Fresher's Flu'. I thankfully evaded it, but around October time this place was swarming with red-nosed, pale-faced students and the doctors coped with it well. I did have to come here when I hurt my shoulder playing rugby. I was seen to by a particularly attractive and young GP who was very attentive. She also gave me plenty of helpful advice on how to recover and avoid future injury. The secretarial staff are also really friendly and there are plenty of informative pamphlets to read through as you wait. Definitely worth being signed up to them if you're a local student or resident.

I rang the surgery recently after the doctor here was recommended to me by a friend. It was obvious…read morethey don't want any new patients at the moment. They strongly advised that I go to a bigger GP surgery so it sounds like it is very understaffed.

I had an early pregnancy scan here a few years ago, which , although not especially cheap was…read moreextremely worth it as my mind was put at ease immediately about the healt of my baby. I booked an appointment quickly with Healthcare now and they were very reassuring and put me at ease straight away. I was allowed to have my mum come in with me when I had the scan and I felt in very safe hands. They do a variety of treatments/services here, not just oregnancy related, but I would recommend what I had to any concerned mum-to-be, especially when you only get once scan in the Lothian area.

Ask any Edinburgh parent about the Sick Kids and you'll probably get a broadly similar response…read more It's an amazing resource for the city and a reminder that free access to healthcare professionals who really care is something for which we should be extremely grateful. I recently had to take my son in with an inexplicably (very) painful knee. The staff were unstintingly kind and turned what could have been quite a traumatic experience into something that bordered on fun ("I love having my bloods taken out"). We're not just talking toys in the waiting room - there was an 'art cart' loaded with fancy pens, stencils and bits to colour in and take home. Communication was superb, with both me and with Sam - he was never excluded or talked down to. He likes to know what's going on and I'm confident that the fact they involved him so much made the tests more bearable. Even beyond the treatment, staff members passing us in the waiting area often stopped to ask how we were doing and have a quick chat. The staff were extremely thorough, gave him loads of time and didn't diagnose him until they were confident they'd ruled out the more serious possibilities in several appointments over the course of a week. Obviously I hope we don't have too many return visits, but I'm confident that if we are ever back we'll get brilliant, personal care in a really sensitive, child-focused environment.

This place has been a blessing for the many parents whose children have needed hospital treatment…read morein the city. parents know that chidren will get the best specialist care possible if their kids need to go there. The place is loved by the city and often specialist equipment is bought on the back of fundraising campaigns organised by the Friends and well publicised through the local papers. The current building is in need of upgrading and is really too small for the purpose.

Professional, relaxed, quiet, confidential…read more The waiting room is the hottest place on Earth but being set in a bit Georgian townhouse you don't feel the same unjust seediness and clinical vibe that is normally associated with sexual health or family planning. Everything is well organised and even though waiting times seemed to be a little a off (I turned up for an open clinic and I was first in, but still had to wait over an hour) I was seen by medical staff who were knowledgeable and genuinely caring. Not every contraception is right for every person, so if you're wanting a change I recommend this place, will take "patients" of any age unlike other clinics around Edinburgh.

I went to the Dean Terrace walk-in clinic in Edinburgh and I explained to the nurse that I had a…read morewart I was worried about, and without making eye contact she told me to drop me kilt. She was sitting down, and I was standing up. She stared at me bits for a moment much like the way that people squint and look over the top of their glasses, as if she was studying a piece of art. "I'm having problems locating it", she said. I told her it was on the side of my hand. "Oh, pull your kilt back on then" she said. She then told me that most cases of warts to come into that clinic were of a sexual nature. I already knew that, but I just wanted to show off me knob.

beautiful smelling body creams, rhe muscle rub in particular smells wonderful. The staff are…read morehelpful a f knowledgeable.

As a very health conscious individual (read hypochondriac) Napiers was always going to be a winner…read morefor me. Napiers was established in Edinburgh in 1860 and this store on Bristo Place is where it all started. Victorian botanist Duncan Napier was the magician behind these health potions and up until the 1970's Napiers was passed from generation to generation as a family run business. After the death of the last family member in the line of Napiers to carry out this tradition the business closed down and it wasn't until the 1990's that it was revived - thank goodness for that! Many of the old recipes were found so the store is still true to the original. All medicine here is herbal medicine so it's reassuring that everything is natural. I used to take paracetamol whenever I had the slightest ache or pain but after living in Germany for a year I was a bit lost as you can't even buy paracetamol/cough syrup/ibuprofen anything medicinal without a prescription, but they do have an abundance of shops like Napiers and I found many of the natural products actually worked better and even when I went to the doctors I was given natural medicine as a prescription and a list of health foods to eat/foods to avoid. I guess it's a bit more informative than going to the doctors here and just getting crap that knocks you out. Due to the history and this being the original Napiers store, this branch has a great lived in atmosphere, they have little potted plants outside surrounding the doorway and inside it's bright and airy. The staff here are also very knowledgeable so whatever your ailment they will be able to recommend something for you. This branch is a dispensary but also doubles up as a clinic where you can get treatments such as massage, acupuncture etc.

i recently had a microdermabrasion facial from this person and ended up with a sore grazed chin…read more people asked me what happened had i fallen. i complained but didn't get anywhere. i wouldn't recommend this to my worst enemy. one star is too generous 1