This is probably one of the best GP surgerys in Edinburgh. I have worked in a lot of them and this…read moreis the nicest one. Each GP is very good and very attentive and the reception staff are 'second to none'. Cant be praised highly enough. Pleasant atmosphere and waiting room also

This is or at least was the worst practice in Edinburgh. Particularly Dr Susan M Grant, who is…read moreessentially unfit to practice medicine. Not sure if she is still there or not but she is the worst doctor I have ever encountered. After slipping a disc in my back and being on my back for more than a month in extreme pain, she took one look at me, laughed in my face and told me I'd be better in a week. No examination. Since that time I have been told by several other professionals that had I had treatment at the time then my back would now be fine, instead of which I am still in pain every day. I seriously advise you not to visit this practice.

I wasn't entirely sure how I was supposed to register with an NHS surgery, being a non-national,…read morebut these guys were incredibly helpful all the way through the process. The receptionists were not only friendly but very patient with all my questions. I've visited each of the doctors here now, and they've all allowed me to spend as much time with them as I needed to - I've heard horror stories about rushed appointments and hastily-written prescriptions - but they were very easy to deal with and made jokes while I was there to relax me, which was very much appreciated! I've always gotten appointments within at most two weeks of calling up, and I've been treated with perfect professionalism at all times.

I 'inherited' this medical practice as my own on moving to Edinburgh with my family. This was the…read morefamily doctors my wife went to when growing up here and so it made sense we make it my families own. I'm not too sure how you can review a medical practice so will attempt to focus and highlight the main things one looks for when visiting a doctor. So here we go... 1. Ease of making an appointment - pretty good. On average there are between 4-7 doctors available each day and although we now see one if them as the family doctor, should we not be able to get a timely enough appointment, We've always managed to see one of the others the very next day. 2. Waiting time once there - very good. Only ever waited a max. of 10 mins after the allotted appointment time. 3. The doctors themselves - this is an obvious statement, but each doctor to their own! They all appear caring, knowledgeable and attentive....and most importantly, capable! In all our experiences in attending this centre, they have been positive and timely. Not that We are keen to make a habit of lobbing here, but when we do I know we'll be looked after.

The West End Medical Practice is an NHS practice located on Chester Street in the heart of…read moreEdinburgh's West End. The practice has several doctors and as I am not too fussy so long as a doctor listens to me, I have seen all the doctors who work here and have been impressed with all of them. The practice also has two nurses on duty who are very friendly and professional. I recently had cause to use the nurse on a regular basis to have dressings changed following an accident and they made a painful and distressing experience one that was actually bearable. The practice also has a Diabetes Clinic which operates every week and ensures those who have diabetes are seen regularly without having to go to hospital. My only complaint about the practice is sometimes it can be nigh on impossible to get through to them on the phone. This isn't too much of a problem for me as I live close by and can go to reception to make an appointment but if you need a doctor's appointment in a hurry and cannot do this it can be quite frustrating. Also, the surgeries are held in the basement of the building, which means people with mobility problems struggle to get to see a doctor. Some surgeries are held on the ground level but there are still stairs at the front entrance. Overall however this is a good practice and I have been very impressed with the service the staff provide.

This is my GP practice for over 8 years now. It is very…read moreconveniently located just of Elm Row in Stockbridge. The building itself is in need of upgrading but it is not that bad as it is a recent enough build. Accessible for wheelchair users. The Medical Center is occupied by 2 GP practices. mine is Dr Tolley's one. The GPs in this practice tend to stay a long time (2+ years or so). I feel really taken care of and listened to. The doctors I have consulted really take time to hear me out and find out what is wrong. They also have medical assistants and practice nurses, whom are efficient and very friendly (bar 1 or 2 occasions). As I have a chronic condition I require repeat prescriptions. Which they let me order by email. Opening times are until 6pm which makes it good for when you finish work and still need to visit them - saves taking time of work! Good job Dr Tolley!

There are two separate practices within the same building. So don't get confused between the two!…read moreI'm registered with Dr Tolley who are on the left hand side when you're facing the waiting room door. The reception, doctors and nurses have always been great and I've never had too much trouble getting an appointment. You can request to see the same doctor but I'm usually happy to see whichever doctor is available as I've only been in for fairly minor issues. All the doctors have been friendly and have been good about listening to what I've had to say. The nurses are always relaxed and kind and good at making sure I'm comfortable. No complaints at all.

Needlessly treat customers with suspicion and contempt if the receptionist on Friday morning was…read moreanything to go by and did not appear to be very emotionally intelligent when it came to dealing with people and actually listening , The receptionist created a drama out of an enquiry . Lack of common sense and a lack of bothering to treat others like human beings welcome to the new NHS. It appeared there were some issuers of racial bias and micro aggression going on how some of the people who end up working for the NHS get put in public facing roles is a mystery. I agree with the earlier comments of 2018 and the robotic developments seem to have come to pass a co worker was brought out and it got escalated in a panicked way and they wonder why patients are stressed when they have to deal with their police state conduct and robotic entitlements.

I've been coming here for the last three years and it's always been a professional but warm…read moreexperience! The doctors and receptionists are all lovely and very helpful. The waiting room is bright and airy with plenty of reading material. As doctors surgeries go, it's a good 'un!

This is the best GP practice i have registered with in the last few years. All staff are very…read morefriendly and professional in their work. Each GP listens to you attentively and involve you in decision making about your care. They are always willing to diligently devote their time to resolve your worries and pains. Their empathy is superb!! Keep it up nurses n doctors

I have been with this practice for 38 years. I registered when I attended University. Since then…read morethe service has gone down hill. Whilst not wanting to get personal unlike some of the practicioners, who make such comments. I am very disapointed. I had an infection for some three years and in that time they could not diagnose what was causing the problem. Meanwhile I was going through pain and discomfort. If you complain you are under the treat of expulsion, this can be seen by the notices in the waiting room. Also if you try to make an appointment you are told to phone at 8.00pm in the morning, you cannot get connected and when you do there are no appointments and have to phone again next morning to start over again. They are there to serve the people first and the practice is there for the benefit of the patients and not themselves

Great General Practice Unit. Dr L. MacCallum and Dr Smith…read moreoperate a walk-in and appointment service. Excellent care and practice offered. The Practice Nurse who also takes a workload and/or reviews, continuing care plans and a Travel service, is as good as the doctors on duty. Dental Service under Citrus care is also very good and operates in the same building but with their own appointment system. The practice building is clean and bright - all staff are friendly and thorough. Waiting times are not excessive. JT.

Utterly appalled at this practice. I tried to send them an appointment request at 6am this morning…read more - which I really urgently need. Have had no response on AskmyGP. I have asked multiple times where my records are which were transferred from London and have had no response. I called today and they have an answering machine on saying they are closed for the bank holiday - when there isn't a bank holiday and saying they will reopen in May?!? It's bloody September. Totally rubbish service and a disgrace to the NHS.

This is possibly one of the most important services I have used in Edinburgh, and I am surprised…read morethat it has not been reviewed so far, so here goes. The Richard Verney Health Centre in Bristo Square is the health centre for the University of Edinburgh, and is situated directly on the university campus, just off Bristo Square. It provides the service of doctors and nurses to students and residents alike. There are a couple of great things about this place. The obvious one of these is the location. Besides that, the first great thing is their open access surgery. This runs from Monday to Friday, every morning between 9 and 10am. During this time, you can turn up without an appointment and see a doctor. This is great if something comes up, or you need some quick advice. Be warned - it does get very busy, especially during term time, so arrive as close to 9am as possible if you want a quick appointment. In the other clinics and surgeries that operate during the day at the centre, the appointments tend to run pretty close to time. Some surgeries can run horribly late, but I don't think that I have ever been in more than 15 minutes after the scheduled appointment time. The other great thing about this place is that there is a pharmacy in the same building, so no need for a long walk to get prescriptions or other pharmacy supplies. As a student, I feel that registering with a health centre is a must, and if you're a student at the University of Edinburgh, then this facility is a no-brainer.

Good organisation, easy location, good number of doctors, onsite pharmacy…read more Plus if you're like me and don't ever plan ahead there is a drop in every morning - if you turn up between 9-10 you will be seen by a doctor. Sure I've had to wait around for a while sometimes but worth it for not having to plan weeks in advance. Probably less good if you drive but for cyclists walking it's fine.

It is practically impossible to see a doctor, when you phone to make an appointment you are told to…read morephone back at 8.30am to make an appointment. When you phone back at 8.30am all you get is an engaged tone. When you finally manage to get through you are told there are no more appointments left that day. So you ask how do I make an appointment to see a doctor - phone back at 8.30am tomorrow. It's Groundhog Day. It is apparently possible to make an appointment for two weeks away, by which time you are probable better or dead. I've no idea how good the doctors are as I can't see one to form an opinion.

You might remember this West End Clinic to be on Station Street in Edinburgh and the offices to be…read morefound in an old Georgian building. The interior was cozy enough, but definitely needed an overhaul in regards to equipment and a sterile impression. I'm happy to say that the offices now have moved to a new location opposite the road into a very modern building, specifically designed and built for the purpose of being a practical environment to serve it's client base. ALL equipment and interior is new. What I like about the place is the space. The waiting room is massive, airy and bright , compared to others I saw and the receptionists are very friendly, in person and on the phone. You also have the self service check in option. The toilets and facilities appear to very clean. In the beginning you needed to make an appointment in advance and most likely you had to call early in the morning, so that they could allocate a free spot to you. Nowadays, they introduced a walk in option in the morning, which runs from 8-10 am. You should arrive before 10 and check in. A doctor will be allocated to you. I believe that there are about 5 main partners/ doctors and a few nurses who help and take appointments for minor inconveniences. A community psychiatric nurse is also available, as well as Family Planning, community midwife and Phlebotomists. Consultation is by Appointment: 7.30-8.30 Wed &Fri. 8.30-11.00 and 2.30-5.30. House calls are possible, but shall be avoided. They take on new patients, who live within their postcode area. Appointments are about 10min long. The location is near to Haymarket!