This little pharmacy seemed fine enough to me when I stopped by today to pick up a prescription. I…read morelike that it's so handy that they pick up prescriptions right from my doctor so all I have to do is submit the prescription refill request and then show up here a few days later to pick it up. They cover all the basic pharmacy items and, although not overwhelmingly friendly, we're courteous enough. Because of the Royal Mile location and because I would think they are an independent pharmacy, their prices were quite a bit higher than the Boots around the corner. Their package of 16 paracetamol was £0.55 here, whereas Boots' were only £0.16. That said, it is convenient and handy if you need to stop in here, and it didn't seem unsafe at all to me despite what the other reviewer said.

Underneath the typically old fashioned and tourist-friendly exterior, The Royal Mile Pharmacy hides…read morea dark secret. On a recent visit when I nipped in for a pack of chewing gum, the various foul smelling, painfully thin and toothless characters waiting at the counter told me what that dark secret was. Despite the pleasant exterior, the lather large amount of skagheads that visit this pharmacy for their weekly methodone hit makes it a virtual no-go area at certain times of the day. I've worked on The Royal Mile for about six or seven weeks now, and have already seen two rather sizeable, drink and drug fuelled brawls outside. It really is quite astounding that the powers that be send the junkies here, to the city's main tourist thoroughfare, for their pick-me-up. Given that heroin addicts aren't known for their early morning "rise and shine" attitudes, as long as you get here before 1pm you'll be alright, and will find a quite lovely little outlet for all your pharmaceutical needs.

Professional, relaxed, quiet, confidential…read more The waiting room is the hottest place on Earth but being set in a bit Georgian townhouse you don't feel the same unjust seediness and clinical vibe that is normally associated with sexual health or family planning. Everything is well organised and even though waiting times seemed to be a little a off (I turned up for an open clinic and I was first in, but still had to wait over an hour) I was seen by medical staff who were knowledgeable and genuinely caring. Not every contraception is right for every person, so if you're wanting a change I recommend this place, will take "patients" of any age unlike other clinics around Edinburgh.

I went to the Dean Terrace walk-in clinic in Edinburgh and I explained to the nurse that I had a…read morewart I was worried about, and without making eye contact she told me to drop me kilt. She was sitting down, and I was standing up. She stared at me bits for a moment much like the way that people squint and look over the top of their glasses, as if she was studying a piece of art. "I'm having problems locating it", she said. I told her it was on the side of my hand. "Oh, pull your kilt back on then" she said. She then told me that most cases of warts to come into that clinic were of a sexual nature. I already knew that, but I just wanted to show off me knob.

I am usually extremely generous with ratings - and even rather lenient when it comes to off…read moreputting events such as the many that have occurred in this surgery. Now, don't get me wrong. There are many positives to this surgery (e.g) - It is very clean, everyone is professional, it appears pleasant and easy on the eyes despite the atmosphere at any given time. The staff are responsive and 80% of the time they manage to contact you and solve what ever issue or effects that may conclude in a surgery. But!. Yes there is always a "but". There is a very definitive reason I have not given this surgery a 4 to 5 star rating. It's simply that many of the fine and hard working doctors of this surgery appear to be careless, cold, even a little snobby. That's not accusing let alone assuming all of the doctors of coming across this way. No. It's just a handful - more so the older doctors with a certain tone to their voice. There has been countless times I have phoned and been met with antagonising and pitiful tones or comments. Instead of leaving the call. feeling like I am moving forward securely and positively. Taking the necessary steps to recover, heal (etc). I leave the call feeling as if I have been verbally abused at times if not insulted in some shape or form. Or even worse - bullied in to a method of action I feel is not necessary, let alone relevant. This is not to say that these doctors do not have the qualifications or experience to handle many medical conditions. This is about appearance, the handling of patients as human beings, listening and taking care with fellow patients and most importantly, the tone and nature in which they perceive these patients. There has been many times that the doctors of this surgery have pulled through and helped just as they are trained to. But, again it's all in the tone and manor in dealing with patients. A doctor/patient relationship is not just about dealing with a patient then sending them on their way. It's about listening, taking on board what they have to say and making that patient feel like their health actually matters. I don't need doctors filled with ego and pride attempting to communicate with me as if I am some species further down on the food chain. I am a decent human being and just like anyone else, I deserve the time and patience from any doctor, despite their not so subtle judgements and beliefs.

I can never make my mind up about this place. Sometimes I want to give it four star sometimes a…read morethree and sometimes a two! I guess it's the same with a lot of GP surgeries, it depends on the people that work there. Sometimes I can be faced with a pleasant-ish receptionist and sometimes the person sat across the bench looks like they haven't broken out into a smile since 1996. I don't think I've ever seen the same person every time I've gone in there, even during my pregnancy when continuity of care is important. I guess with a busy surgery that can happen and to be honest I'm not that fussy but it would be nice to have someone who knew your history when you went in there... Anyway, if you're weighing up where to register I would recommend it on the whole. They now have a cool system of getting an appointment where you can call up at any point during the day, leave your details, have a doctor call you back within the hour and then they can decide whether it's an appointment you need or something else. A good system if you ask me rather than everyone racing out the blocks at the start of the day.

Unfortunately, they constantly take too many patients. There has been a message stating "we are…read morevery busy just now" since 2013. This is no longer you being temporarily busy - it is a business model. Not possible to book appointments ever, and calling at 8am does not mean you will get an appointment - more likely you will be asked to call gain tomorrow. not good follow upon ongoing grave medical issues. Sorry, it would be nice to see you improve on this.

Well, after being a patient with Bruntsfield Health Centre for decades. It has sadly come to the…read moretime that we must part ways. I have just had all my records transferred to another medical centre. Already I am happy with that decision. The fortnight wait for an appointment from as stated by the sullen receptionist was one step to far for me. Of course, I could get a phone call - as yet not even seen a doctor - and probably there was little chance of getting in to see one in the future. I am slightly phobic about going to see a doctor at all - and the all round miserable experience with this practice was certainly not helping. I looked at reviews on here and saw people recommending moving away - yes! I agree with that. My new practice already on the phone to me to discuss my application to be a patients - and was spoken to by a very bubbly and friendly person on the end of the phone. I dreaded picking up the phone at all at Bruntsfield. So I am gone - it feels brilliant! I would advice as well you think of doing the same - this place in recent years has gone down the tubes.

beautiful smelling body creams, rhe muscle rub in particular smells wonderful. The staff are…read morehelpful a f knowledgeable.

As a very health conscious individual (read hypochondriac) Napiers was always going to be a winner…read morefor me. Napiers was established in Edinburgh in 1860 and this store on Bristo Place is where it all started. Victorian botanist Duncan Napier was the magician behind these health potions and up until the 1970's Napiers was passed from generation to generation as a family run business. After the death of the last family member in the line of Napiers to carry out this tradition the business closed down and it wasn't until the 1990's that it was revived - thank goodness for that! Many of the old recipes were found so the store is still true to the original. All medicine here is herbal medicine so it's reassuring that everything is natural. I used to take paracetamol whenever I had the slightest ache or pain but after living in Germany for a year I was a bit lost as you can't even buy paracetamol/cough syrup/ibuprofen anything medicinal without a prescription, but they do have an abundance of shops like Napiers and I found many of the natural products actually worked better and even when I went to the doctors I was given natural medicine as a prescription and a list of health foods to eat/foods to avoid. I guess it's a bit more informative than going to the doctors here and just getting crap that knocks you out. Due to the history and this being the original Napiers store, this branch has a great lived in atmosphere, they have little potted plants outside surrounding the doorway and inside it's bright and airy. The staff here are also very knowledgeable so whatever your ailment they will be able to recommend something for you. This branch is a dispensary but also doubles up as a clinic where you can get treatments such as massage, acupuncture etc.

Ask any Edinburgh parent about the Sick Kids and you'll probably get a broadly similar response…read more It's an amazing resource for the city and a reminder that free access to healthcare professionals who really care is something for which we should be extremely grateful. I recently had to take my son in with an inexplicably (very) painful knee. The staff were unstintingly kind and turned what could have been quite a traumatic experience into something that bordered on fun ("I love having my bloods taken out"). We're not just talking toys in the waiting room - there was an 'art cart' loaded with fancy pens, stencils and bits to colour in and take home. Communication was superb, with both me and with Sam - he was never excluded or talked down to. He likes to know what's going on and I'm confident that the fact they involved him so much made the tests more bearable. Even beyond the treatment, staff members passing us in the waiting area often stopped to ask how we were doing and have a quick chat. The staff were extremely thorough, gave him loads of time and didn't diagnose him until they were confident they'd ruled out the more serious possibilities in several appointments over the course of a week. Obviously I hope we don't have too many return visits, but I'm confident that if we are ever back we'll get brilliant, personal care in a really sensitive, child-focused environment.

This place has been a blessing for the many parents whose children have needed hospital treatment…read morein the city. parents know that chidren will get the best specialist care possible if their kids need to go there. The place is loved by the city and often specialist equipment is bought on the back of fundraising campaigns organised by the Friends and well publicised through the local papers. The current building is in need of upgrading and is really too small for the purpose.

My local GP and I have no issues here and this is better than my previous practice…read more I've got a great GP here so she is really thorough and I've found the nurses to be stellar too. I've been able to either speak to someone on the phone or get an emergency appointment to see someone quickly. They also have early morning appointments before 8am which is great for those of us who have a full time job but you will need to book these in advance. So, great health centre and fortunate to be registered here.

I have been registered at this medical practice for 2 years and have had very mixed service. When…read moreyou make an appointment, it will be with any of the GPs, unless perhaps it is a follow up appointment and you specify whcih doctor you need to see. Without naming names, there is one doctor I have seen twice that is unfriendly and didn't seem interested in helping me at all. In contrast, I have since seen a different doctor who was very friendly, thorough and good at explaning things. I have also found the nurses great too. There is a self check-in screen, which is great, as it means you don't have to wait for reception staff to be free. You just click a few buttons and then take a seat in the waiting room. I have found the doctors tend to be running 10-20 minutes over time and the nurses more punctual. It is quite hard to get appointments outside 9-5 business hours. There is only one day a week that is open for extra early appointments, but these are usually booked well in advance. There is an NHS physiotherapy and podiatry service connected to the medical centre too. I have had physiotherapy here, which has been a good experience.

This is probably one of the best GP surgerys in Edinburgh. I have worked in a lot of them and this…read moreis the nicest one. Each GP is very good and very attentive and the reception staff are 'second to none'. Cant be praised highly enough. Pleasant atmosphere and waiting room also

Lauriston Buildings has a wide range of healthcare departments such as Ear, nose and throat,…read moreaudiology, dermatology, dental services and orthopaedics. I regularly visit the audiology department for hearing aid repairs and batteries and the staff are always so friendly and provide a quick and thorough service, J. JaKobs is wonderful. The X-ray and ultrasound department however I feel the staff could be a bit friendlier and more helpful. I visited recently and my impression of the consultant was that she wanted you in, don't ask questions and get out, so I definitely thought she needed to work on her bedside manner. The cafe was a bit dire too, not much on offer, nothing that looked extremely appetising and hot drinks came in polystyrene cups which in this day and age is extremely basic. The staff (a man and a woman) although good at their jobs, friendly, polite and hardworking, it seemed they were both trying to compete to see who could do the most jobs, who could do them better, who was in charge. So although Lauriston Buildings offer a great service and most staff members are polite and friendly, the building itself and the cafe needs updated and modernised.

It is practically impossible to see a doctor, when you phone to make an appointment you are told to…read morephone back at 8.30am to make an appointment. When you phone back at 8.30am all you get is an engaged tone. When you finally manage to get through you are told there are no more appointments left that day. So you ask how do I make an appointment to see a doctor - phone back at 8.30am tomorrow. It's Groundhog Day. It is apparently possible to make an appointment for two weeks away, by which time you are probable better or dead. I've no idea how good the doctors are as I can't see one to form an opinion.

You might remember this West End Clinic to be on Station Street in Edinburgh and the offices to be…read morefound in an old Georgian building. The interior was cozy enough, but definitely needed an overhaul in regards to equipment and a sterile impression. I'm happy to say that the offices now have moved to a new location opposite the road into a very modern building, specifically designed and built for the purpose of being a practical environment to serve it's client base. ALL equipment and interior is new. What I like about the place is the space. The waiting room is massive, airy and bright , compared to others I saw and the receptionists are very friendly, in person and on the phone. You also have the self service check in option. The toilets and facilities appear to very clean. In the beginning you needed to make an appointment in advance and most likely you had to call early in the morning, so that they could allocate a free spot to you. Nowadays, they introduced a walk in option in the morning, which runs from 8-10 am. You should arrive before 10 and check in. A doctor will be allocated to you. I believe that there are about 5 main partners/ doctors and a few nurses who help and take appointments for minor inconveniences. A community psychiatric nurse is also available, as well as Family Planning, community midwife and Phlebotomists. Consultation is by Appointment: 7.30-8.30 Wed &Fri. 8.30-11.00 and 2.30-5.30. House calls are possible, but shall be avoided. They take on new patients, who live within their postcode area. Appointments are about 10min long. The location is near to Haymarket!