I've been coming here for a year and have always had a great experience with Nestor. However when…read moreI went to book an appointment today I saw he has been removed from their website. I called up to ask details about where he went and the person on the phone claims to not know. A proactive email letting me know Nestor is no longer employed would have been appreciated, rather than act like the guy never existed. I understand people move on, but a barber is sort of a personal experience and when you settle into a guy who knows how to do it great, it sucks trying to find someone new and start from scratch.

I have been going to this shop for many months with great results. Nestor was my barber and he was…read morefantastic. Yesterday I went online to book another appointment with Nestor and to my surprise he was no longer listed on their website. Although the shop has my email address I received no notification. Very disappointing

Jerri is the best ! Have never gotten a bad hair cut here. It is definitely worth every bitread more

I was shocked by the $45 haircut with no shampoo before. The cut was great the price wasn't. At…read morebest it's a $30 haircut. Won't be returning.

Tiffany is a talented and intelligent hair stylist and barber who is thorough, professional,…read moretalented, and knowledgeable. I have thick Asian hair and she took my floppy long hair and cut it perfectly tapered on the sides and back and kept length on top.

Best haircut I've gotten in a long time! I actually haven't cut my hair this much in fifteen years!…read moreA couple days prior I decided to lop off a good 12 inches and I was committed. I wanted a change and wanted to do something with the hair I was parting with. I planned to donate 10 inches to Children with Hair Loss and then cut whatever else to make the remaining hair look good. I called the barber shop on a Saturday morning and spoke with the lady hairstylist there. She was friendly and helpful. I had told her my mission. I informed her that I had fairly thin hair and she was confident she could do what I wanted as long as I provided the supplies for the donation (a ziploc and some hair ties- nothing crazy). I brought a flexible tape measure as well just in case and that was appreciated as well. She measured, braided and cut off the hair I needed for the donation and then cut and styled the remaining hair into a beautiful long layered shoulder length bob. A bit edgier than other hair cuts I've had but I quickly became so excited about this new look and style. Very reasonable prices here! Just $20 for all of that! Note: come with showered, clean and dry hair and be prepared to be amazed. I look forward to coming back soon to maintain this new cut! Thank you Ruffolo's!

Stylists are always so kind to my school age boys, they make getting haircuts as painless as…read morepossible. Easy to make appointments, salon is clean and well decorated, employees are courteous, and cuts are reasonably priced. Definitely our go to for boys haircuts in Lake Forest.

Hi, I have been with having Natalie cut my hair she started in Lake Forest, probably 12 years ago…read more They are a real family and all the barbers/stylists are very friendly. The most impressive part of the operation is the customer service. They do it all and get to know their customers. This of course helps keep the price of a hair cut reasonable. Got to like that. There really is no other reason to go somewhere else. The best part is my stylist Natalie, since I am a long time customer will accommodate my schedule, even it winds up making her the only person in the store. Real customer service! From a long time Lake Forest Resident.

Old school, clean cuts, it's reliable and friendly. Costs more and worth it. They are Ukrainian and…read moreyou can get that clean euro style or anything else.

Sergei was inconsiderate, rude and careless. He took his time answering a call on his cellphone…read moreafter he started my haircut, he had me wait without saying excuse me or acknowledging it afterwards either. He then acted very unpleasant after I asked if he could use his cellphone to lookup a photo of a hairstyle I wanted. Then after that, he didn't even come close to giving me the haircut I showed him. It was obvious, he intentionally provided very poor attention to my request which was fairly simple. The female at the register with blonde hair had a very poor unpleasant bedside manor also. It was a very unwelcoming and less than satisfactory experience all around.

UPDATE: After our one terrible experience, the manager reached out and wanted to make things right…read more The owner, Freddy, offered to fix my son's hair. So we went back with a hint of trepidation, but everyone was so kind. Freddy took the time to talk to my son, he looked at the picture and asked questions to make sure everyone was on the same page. He did the best he could to clean up the cut, and my son left with a genuine smile. Luckily, hair grows quickly. The gist of my original review was that my son asked for something very specific (and attainable for his hair length and texture) and left with the worst haircut he's ever had in his life. The barber was slow, and not only was it not what he wanted, it wasn't even a good cut. It was choppy in all the wrong places. HOWEVER, all of our other visits have been perfectly fine. We were just unlucky that day, I guess. I really appreciate how the management went above and beyond to try to make up for the bad experience.

Friendly neighborhood barbershop. The fades are fire but what will keep you coming back for more…read moreis the conversation and stories. Highly recommend Freddy and his crew!

I came in with high expectations but then left with low expectations and why did that happen…read morebecause I asked for a low taper fade and the barber said I dont know how to do that then I asked him to give me a bull cut and he didn't know how to do that either:

Great quality cut, worth a visit. Gino's personality completes the barber experience. I have been…read moreto many places, but once I found Gino, the search is over.

Adrian has cut my hair for a couple of decades now and always does a fantastic job! This is a…read moregreat shop to get your hair right.

Great service and happy vibe!!! You always leave here feeling better than when you arrived -read more

It's wild to see a 5 out of 5 stars on Yelp. But if any place should have it - it's Yanas…read more This place is really something special and you'll feel it as soon as you walk in. Comfy seats, free adult beverages while you sit, and hands down - And I mean it - the best haircut I've ever had. I don't want to tell you who gives the best haircut because she's always so busy and it's hard to get an appointment - but she deserves all the praise. So if you got get Masha. They're all fantastic but Masha can do a fade and a straight razor shave like she grew up in downtown Chicago. She makes me so damn handsome. Also, her sister Natasha works here too and she does an incredible pedicure. It's the perfect balance between luxury and price. I won't go anywhere else in the Northshore again.

Oksana was terrific. Gave me a great haircut! Reasonably priced, high quality. Nice, large salon…read more Highly recommend.

I've been getting my hair done by Judith and her crew for twenty years! The results are always…read moregorgeous. She also transitioned me to coloring my hair when the gray started coming in and now I go there all the time and just trust whatever they do! From cut, color, blow outs and highlights, the work is simply terrific. I'm there every four weeks and every time I sit in the salon, I look at every chair and every head of hair looks gorgeous. Have no doubt go to Judith or her equally talented sister Elba!!!

I really loved this place for a long time. Especially when I had Lilia as my stylist. She left and…read moreI had my hair cut by Judith, the owner, in February. It was one of the worst experiences I have ever had. I had talked to her before the appointment because I had a special occasion coming up and wanted my cut freshened up. I left the salon with something I absolutely did not want and was so upset. I called to tell Judith how I felt and was met with a cold unconcerned response. I thought I would never go back, but this spring Lilia came back, and I booked as soon as I could. My appointment was scheduled, although pretty far ahead as she was busy. I even put a deposit to hold it. Today I realized that my appointment was scheduled for tomorrow and I had not heard anything from the salon. I called to confirm and found out that again Lilia is not working. This time nobody bothered to call and tell me that my appointment had been cancelled nor offer me any alternative. If you cancel with them less that 24 hours, they charge a sizeable fee but seem to not give the same courtesy to their clients. I do not recommend this place. The stylists are good, but the owner has a big chip on her shoulder and has some questionable business practices. I contemplated not writing this updated review but changed my mind after this most recent incident. Consumers should be aware. Very disappointed.