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Virginia Beach, VA

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Tanson Interior Designs

5.0 (1 review)
Closed • 9:00 am - 6:00 pm

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2 years ago

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Juan Jorge Floors did an outstanding job installing new flooring throughout our entire home. From…read morestart to finish, the team was polite, professional, dependable, and incredibly easy to work with. What impressed us most was their patience and professionalism. We were still in the process of moving in, so they had to work around furniture, boxes, and our dogs while completing flooring installation throughout the house. Even with all of those obstacles, the crew remained friendly, respectful, and positive the entire time. They never made us feel like we were creating an inconvenience or making their job more difficult. The workmanship was excellent, and the entire team was a pleasure to have in our home. If you're looking for a professional flooring contractor for whole-house flooring installation, flooring replacement, or residential flooring services, I highly recommend Juan Jorge Floors. Their customer service, professionalism, and attention to detail made what could have been a stressful flooring project a very smooth experience. We would absolutely use Juan Jorge Floors again and recommend them to anyone looking for a reliable local flooring company.

Juan Jorge Flooring was highly recommended by a friend and I now know why! They were professional,…read morepersonable, affordable, knowledgeable and flexible! I needed flooring for my new home and the closing date kept getting pushed back. Juan was very understanding and was in my house the day after I closed! He was finished within 3 days and left the place spotless! He assured me that if I had any problems or need future repairs he would be happy to help. I love my new home because the floors are perfect! Exactly what I had hoped for! Thank you, Juan and crew! Martha P

Floor Trader - Sample we chose (our cabinet front from home is in the middle)

Floor Trader

(22 reviews)

Very promising beginning. Sales people do their job well. We had good recommendations and price…read morenegotiations. the problem came when it was time to do the install. It was not Floor Trader who showed up. They subcontracted us to someone else, who I was unable to communicate with due to a language barrier. I don't care where people are born, okay, but I would like to be able to communicate with people who are working in my home so that if there is an issue we can both understand what is happening! One of the gentleman spoke spotty English (certainly better than my Spanish, which is nil.) so we were able to work through the fact Floor Trader did not tell him that furniture movement was necessary, or that he would have to cut around the cabinets because the current floor extended underneath them. Or that there was damage to be fixed to the subfloor in the kitchen where tile removal had unlevelled the area. If I had been able to speak to them however, I would have also expressed the fact that there are soft spots in the new floor. Places that bow when I walk on them. In less than a month, the quarter round came off in once place where they had brad nailed into thin air, and a few months later the entire piece under the front door came loose. Where it is still attached it is hideous because the caulking job done between it and the baseboard looks like a child smeared sugar cake icing and let it dry - thick, jagged lines. Why didn't I take these complaints to Floor Trader directly you ask? #1, because I was 8 months pregnant and TIRED. But #2, because, ONCE THEY HAD MY MONEY THEY NEVER REACHED OUT TO ME AGAIN. Not to confirm that someone showed up to do the work. Not to confirm that the work was done. Not to ask about progress, and certainly never to do a "how did it go?" questionnaire. Not once. No Email. No Text. No Call. Probably the only reason they knew the install was happening was because the men on site kept having to call their own boss who would call Floor Trader to confirm things they should have already been told (like the furniture removal requirement). The guys were amazingly silent though. No stereo, no phone calls, no earbuds. And it was HOT but they never complained. I offered to set up a fan for them, but they declined. I think maybe it would have blown around too much dust? Oh, and we are missing the threshold we paid for. It's not one I cared about as it was leading into a closet, but the point is it was on the schematic. Anyway, would not recommend.

My contractors used Floor Trader when we had some water damage and had to replace our beautiful,…read moretraditional hardwood. My husband and I went in person to Floor Trader and chose our samples and what we got vs what we chose is completely different! At the very least so no other person is in the same circumstance that l find myself in, the company should discard that "sample" of the floors that were in the showroom. How is your company and also the manufacturer okay with me just simply hating my floors? This was supposed to be a lovely experience and between Floor Trader (Andrew you were actually very nice and helpful) and my incompetent contractors, this was a terrible experience and I would not recommended doing business with anyone involved in the future. I am aware that Floor Trader is just the supplier and not the manufacturer but they were no help at all when I voiced my concerns and now I'm just stuck with floors that I truly detest. I don't want this to happen to anyone else.

Tanson Interior Designs - interiordesign - Updated October 2026

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